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Toyota West

Columbus, OH

4.7
1,758 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,758 reviews

April 21, 2011

Our experience with Toyota West was GREAT!! After visiting other dealerships in the area and being pressured to purchase options I wasn't interested in it was a relief to be able to look at the vehic More

by donfay1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 19, 2011

Bart was amazing. I needed a new car and he was always available to answer questions for me. He was very efficient. I have never met a salesman so knowledgeable and amiable. The facility was very clean an More

by zyetzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Zimmerman
April 19, 2011

I had a great experience working with Mike Bunders in purchasing my new car. Everything went so smoothly. He explained all of the warranty information and showed me how to operate all the bells and whi More

by Pippie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bunders
April 18, 2011

The sales person was very nice. I was very comfortable of the purchaseing process.He explained us very kindly and tell us detail of what I did not understand. Paperworks was also smoothe and was no problem. More

by kenowada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Zimmerman
April 17, 2011

As soon as we stepped on the lot we were greeted very friendly (& not too pushy) by Mr. Harris. He understood the type of situation we were in & was very eager to help to the best of his abilities. After More

by brennenportier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris
April 17, 2011

JT (John Thomas) helped us find a used car for our 18 year old granddaughter. He is a personable man, and since he has a daughter of us his, knew what we wanted for her. I really appreciated his help. A More

by cs5653125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 12, 2011

The vehicle was listed on Ebay. I called the dealer and was provided with all the information I needed to purchase the vehicle. I drove from Florida to Ohio to pickup the vehicle. The trade in value of my More

by rejpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
April 12, 2011

The service I received was great. Matt was wonderful and made my Birthday car really special. I was in searching for a PT Cruiser for my 45th birthday and he found me what I asked for and more. I would hi More

by jackiewrght
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris-Sales & Marc-Finance
April 12, 2011

I have been a Toyota West customer for over eleven years. The new vehicle experience has been great with them as has the service department. The service dept has always been reasonable as far as not trying t More

by tmellottpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Mahalati and Felix Vertullo
April 11, 2011

I have purchased my last three Toyota's from Dean Mahalati. I have dealt with many other salesmen in my past who gave me a stomach ache every time I was ready to purchase a new car. This dealership h More

by bucketlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Mahalati /manager/finance department
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