Toyota West

We had a wonderful exerience at Toyota West, especially working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a smile and explained all of the features to us in detail. We spent time looking at the used Rav4s, but I eventually decided to purchase a new one. Rusty made the entire experience very easy for me. I was able to get my new car within the week, with the exact specifications I was looking for in a vehicle. Rusty kept me up-to-date on the entire process. When we came to pick up the vehicle, it looked great! We even had an unfortunately incident with a bird dropping when we took it for a spin before finishing up the paperwork and he insisted on cleaning it up before we left that night. That's what I call 5 star customer service. Doing everything possible to make sure we had a great experience - and we did at Toyota West. Cliff and Lee also assisted in finializing our paperwork and it was fast and easy! Thank you so much! More

very friendly salesmen. bob took the time to walk us around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what woul around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what would fit our needs. went over the inside of the suv we selected showing my wife how to use everything and explaining everything. got a great deal. More

Our salesman and whole experience was nothing but positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the trip again. Our salesman came in on his day off to assist us in the completion of our deal. He was pleasant, honest and very courteous. More

We recently purchased a 2011 Toyota from Toyota West, Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the deal Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the dealership on short notice. The staff was friendly and the dealership was clean and inviting. All of our questions were answered promptly and our car buying experience went far beyond our expectations. We would definitely recommend this dealership to anyone looking to purchase a Toyota. By far, the easiest and least stressful car buying experience we've ever had! More

I was in the market for a new Trundra and called around I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answ I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answered all my questions without being overbarring. When I went to the dealership they answered all my questions, showed me trucks that fit what I was looking for, and when I went to buy, they were great. I have dealt with Toyota West for the past several years for service of my old Trundra and have always come away feeling like I was treated with respect and great service. My new trundra will have all of it's service done at West and I know if I have any questions regarding my new truck I can call Craig and I will have everything taken care of. I would like to thank everyone at Toyota West for such great customer service. More

rusty was great and actually called me when he found a car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and the dealership to anyone who is in the market to buy a car. More

I just purchased a used Corolla for Rusty because after searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The financ searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The finance department was also very helpful in answering my questions. I almost forgot something this was my first car purchase with financing and I needed full coverage insurance and Rusty was also helpful in putting me in contact with a great insurance guy at TA Swain insurance all in all just a great experience there at Toyota WesT! THANKS TO ALL OF YOU! More

Craig was the absolute BEST saleman we have EVER dealt with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will cert with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will certainly see him in the near future. We also recommend that friends and family go to Toyota West when thinking of purchasing a new car. More

Craig did a good job and communicated well with us. We have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very h have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very hard to find the SUV we wanted in the desired color and features. We ended up with more features than we needed but the price was within our budget. We are very happy with the SUV. More

Jimmy was very friendly and extremely helpful. He was very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he h very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he handled the entire sales experience and I would strongly recommend him and Toyota West. More