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Toyota West

Columbus, OH

4.6
1,797 Reviews
At Toyota West, we believe in providing car buyers with a first-class car-buying and vehicle-servicing experience. When you visit our Toyota dealership near Columbus, Dublin, and Grove City, Ohio, you’ll find a huge selection of new Toyota SUVs, cars, trucks, and more.
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1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,797 reviews

January 03, 2026

Ken Johnson, Galo Santos, and all staff members were very friendly and did not pressure me at all. I was very satisfied with the entire process and look forward to enjoying my new car for many years. Thank y More

by Pat McDermitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Johnson, Galo Santos
Jan 05, 2026 -

Toyota West responded

Hi Pat - It's fantastic to hear you had a no-pressure and enjoyable experience with Ken, Galo, and our team. Safe travels in your new car from all of us at Toyota West! Thank you!

December 23, 2025

I am a loyal Toyota West customer. My service advisor is honest and helpful, he knows me and my Rav4 and takes good care of us both. Mechanic's are top rate. Dave and Dan are trans More

by darlaclark84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Clay, Dave & Dan Transportation Specialist
Dec 23, 2025 -

Toyota West responded

Darla, thank you so much for sharing your story and for choosing Toyota West. Your trust means the world to us, and we're inspired by your strength. Please reach out anytime, we're here for you.

December 08, 2025

Robert Smart always gets me together when I come in to trade my car in. He is always professional and has great customer service. He is the only reason I come back. More

by Simpson.909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Dec 08, 2025 -

Toyota West responded

Thank you for sharing your wonderful feedback about Robert! We truly appreciate your business and look forward to seeing you again at Toyota West!

November 25, 2025

Excellent service; professional sales person who listened to my needs and provided me with exactly what I was looking for at a competitive price More

by T7swlu_85@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dixon
Nov 25, 2025 -

Toyota West responded

Thank you for sharing your feedback about our sales team! We hope you love your new ride and that we can work together again at Toyota West. Have a great day!

November 22, 2025

Worked with Dave Bever to find a car for our son. Dave found multiple options and we ultimately purchased a Ford Fusion that fit into our sons budget, had low miles and a great maintenance record. Da More

by Coolbballer21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Bever
Nov 24, 2025 -

Toyota West responded

We're thrilled to hear Dave was helpful and supportive throughout the process. Congrats to your son on his Ford Fusion! We’ll be sure to pass your appreciation along to him. See you next time at Toyota West!

November 07, 2025

Great friendly staff. Listened and genuinely cared about customers. Worked with me to ensure all my needs were met and a good deal was offered. Very transparent. Thank yo More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Cochenouf.....he was great, Kamrie Day
Nov 10, 2025 -

Toyota West responded

Hi RM, it's fantastic to hear that our team took great care of you and ensured you got a good deal. We appreciate your business and look forward to serving you in the future at Toyota West!

November 06, 2025

10/10 , my husband and I worked with Preston , who went absolutely above and beyond for us , he had the cars we were interested in ready for us when we got there , even though he is not usually a sales rep More

by devin.A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Nov 06, 2025 -

Toyota West responded

Devin, we are thrilled to hear about your positive experience with Preston! Your recommendation means a lot to us, and we can’t thank you enough for choosing Toyota West.

November 05, 2025

Worked with Chris and had a great experience I was an internet customer Transaction was fair and I had terrific follow through More

by Chuckyeager30
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Nov 06, 2025 -

Toyota West responded

Thank you for sharing your amazing review! We love to hear that Chris delivered such an efficient and seamless experience! - The Toyota West Team

October 28, 2025

Dealer service staff very cooperative, prpfessional and honest. My toyota camry service was done within given time with car wash without any charge. More

by pchanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Oct 28, 2025 -

Toyota West responded

It makes us happy to hear that our team was cooperative, professional, and honest throughout your visit! We hope you will come see us at Toyota West in the future.

October 12, 2025

Muy buena servicios y atención amabilidad y información completa y segura. Agradecida con la atención e información. More

by karelimonche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Radarme, Kamrie Day
Oct 14, 2025 -

Toyota West responded

Nos alegra saber que está satisfecha con nuestro servicio, amabilidad y atención! Gracias por elegir Toyota West, Kareli.