
Toyota West
Columbus, OH
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SUPER SERVICE.SUPER KNOWLEDGABLE.NO PRESSURE. AWESOME! We worked with Hossain Saadat on the phone for a few days and he got the deal all worked out for us with zero hassle, zero confusion and zero bs. He g We worked with Hossain Saadat on the phone for a few days and he got the deal all worked out for us with zero hassle, zero confusion and zero bs. He got all the paper work ready for us so that when we drove the the dealer which is about 2 hrs away, we were ready to sign papers, learn about the car and get back on the road. They was over delivered on their promises. This by far was the BEST car buying experience we have had. We WILL be going back to this dealer for all future car needs. Hussain was an amazing sales professional! More
Excellent no pressure sales very knowledgeable staff We bought a Toyota Tundra and it was the best buying Experience I have had in 30 year are salesman Brandon Barnthouse was very nice no pressure sa We bought a Toyota Tundra and it was the best buying Experience I have had in 30 year are salesman Brandon Barnthouse was very nice no pressure salesman and very knowledgeable about there vehicles he is a hard Working very nice person thanks Kevin and Marco Chrisman More
Very knowledgable Gonzalo Roa is a very knowledgeable in the cars on his lot. From the moment we began talking to him, to the moment we pulled out in our new car, Gonza Gonzalo Roa is a very knowledgeable in the cars on his lot. From the moment we began talking to him, to the moment we pulled out in our new car, Gonzalo not only new every answer to every question about the car, he was a wealth of knowledge about features of the car I wouldn't have even thought to ask. In addition to his knowledge, I found Gonzalo to be very easy to work with. I really felt he wanted to earn my business. Even after the purchase was complete, Gonzalo took the time to help me set up the car, customizing the car to my voice, my phone, and my personal preferences. More
Awesome This place is amazing. People treat you so kind once you step in. They help you to fit your needs in a really good purchase. This place is amazing. People treat you so kind once you step in. They help you to fit your needs in a really good purchase. More
Fast and Painless 4Runner Purchase, Ken! Ken Johnson went the extra mile. After arriving unannounced to view a car that was supposed to be on the lot, he drove us all over god's green earth Ken Johnson went the extra mile. After arriving unannounced to view a car that was supposed to be on the lot, he drove us all over god's green earth (i.e., the Toyota mega-compound) until we located it being detailed. He then oversaw the detailing, let us know when it was ready to be driven, and came in during a time he wasn't scheduled to work for our test drive. He promised we would be in and out in under an hour and a half, and he delivered. He was fair, knowledgeable, and friendly; I'd recommend him to anyone in the market for a new or used Toyota. More
Thanks so much Hossain! I Traded in my 2006 BMW 330xi and financed a 2013 Hyundai Elantra. The process went smoothe. I worked with Hossain Saadat and he was so personable. Ve I Traded in my 2006 BMW 330xi and financed a 2013 Hyundai Elantra. The process went smoothe. I worked with Hossain Saadat and he was so personable. Very courteous and caring. If you stop by Toyota west, I would recommend working with Hossain Sadaat 12 out of ten times!! Happy customer. Thanks again Hossain For everything!! More
Tacoma purchase my experience at Toyota West was a pleasant one dealing with Steven Hill. Steven was helpful and made my children's time there fun and exciting in an my experience at Toyota West was a pleasant one dealing with Steven Hill. Steven was helpful and made my children's time there fun and exciting in an otherwise boring way to spend time with Dad. he even threw in a hat for buying the truck. what a guy! More
Refreshing Experience I recently purchased a 2017 4Runner TRD Pro from this dealership site unseen . The TRD Pro is a sought after vehicle, and prior to contacting Toyota I recently purchased a 2017 4Runner TRD Pro from this dealership site unseen . The TRD Pro is a sought after vehicle, and prior to contacting Toyota West I had already been burned by two dealerships who sold vehicles out from under me. From my very first contact with them my experience was positive and proffessional. The sales staff were great at communicating, very responsive and provided fair andnstraight forward pricing and contracting. Considering I am in Texas and they are in Ohio, there was ample opportunity for confusion. However, my salesman, Hossain Saadat, kept everything in order and managed everything perfectly. Everything they said they would do, they did. There were no games or hidden charges, just good old fashion customer service and and fair deal. Thank you Toyota West! More
Very Very Bad service Dear guys In Toyota West The worst experience I ve ever got. I Saw one used car and wanted to talk with manager about price , his 1st word no negotiat Dear guys In Toyota West The worst experience I ve ever got. I Saw one used car and wanted to talk with manager about price , his 1st word no negotiation in price.... I offer my car , he offered very little amount... but the problem is I talked with 2 managers and one salesman... the managers behavior was rude, impolite, and very bad, no respect for customers.... He forced Us to buy but without saying any word. His style yes or Have a good day....I and my guests were really disappointed, and we will never go there again.... xxxxxxxxx... More
Wouldn't go anywhere else Toyota West always takes care of my car correctly, the first time. My Rav4 is nearly ten years old and has 150,000 miles on it. It runs like a champ Toyota West always takes care of my car correctly, the first time. My Rav4 is nearly ten years old and has 150,000 miles on it. It runs like a champ. The Camry I traded for it was also 10 years old. I have been using the service department for 20 years and wouldn't go anywhere else. More