
Toyota West
Columbus, OH
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Had my car serviced The service was great. John, who helped me, remembered who I was & how my car was running the last I had it serviced. Friendly bunch The service was great. John, who helped me, remembered who I was & how my car was running the last I had it serviced. Friendly bunch More
Excellent service Since purchasing a 2016 Toyota Tacoma TRD Sport in February 2016, I have received excellent service from Toyota West's service department. They have b Since purchasing a 2016 Toyota Tacoma TRD Sport in February 2016, I have received excellent service from Toyota West's service department. They have been courteous and prompt, and everything has been completed as expected. Along with salesman Hossain Saadat, who was THE FINEST salesman I have ever dealt with, the total experience at Toyota West has been positive (again, I also purchased a 2003 4Runner there). More
Great Experience Purchased a 2017 Tacoma, and the entire experience was great. Mark Kennedy was the sales rep...and he did a great job. He made the entire process ea Purchased a 2017 Tacoma, and the entire experience was great. Mark Kennedy was the sales rep...and he did a great job. He made the entire process easy and stress free. I would highly recommend Mark and the team at Toyota West. More
Brandon went the extra mile! My husband and I purchased a used Toyota Highlander last week. We likely would have walked away had Brandon not been so helpful and persistent, on our My husband and I purchased a used Toyota Highlander last week. We likely would have walked away had Brandon not been so helpful and persistent, on our behalf, to upper management. Thank you, Brandon! You keep the customer top priority and it shows!! More
I had my first oil change for my Highlander I purchased a new Highlander and went in for my first oil change. Not only did I receive great and speedy service, but all my questions about this ne I purchased a new Highlander and went in for my first oil change. Not only did I receive great and speedy service, but all my questions about this new vehicle were answered by the main mechanic. I believe his name was Nate. My service rep John Congemi explained everything in detail, was courteous and friendly, and took his time explaining what services had been performed on my vehicle. I've bought four cars at this dealership and of all the dealers I've dealt with over the years, I've always found Toyota West to be the best. More
Oil change Went in for the 115k oil change. They found a nail in one of my tires and fixed to it! This place is always friendly and thorough! Went in for the 115k oil change. They found a nail in one of my tires and fixed to it! This place is always friendly and thorough! More
went in for oil change and recall repairs And walked out 2 hrs later with my dream car..Rav4. Everyone was great, from the service guys, sales men to the finance guys. There was no pushing or And walked out 2 hrs later with my dream car..Rav4. Everyone was great, from the service guys, sales men to the finance guys. There was no pushing or 'trying' to meet my wants..they listened and did. More
Excellent Dealership This was the first car I have purchased by myself. I had visited several other dealerships before Toyota West and most were more interested in making This was the first car I have purchased by myself. I had visited several other dealerships before Toyota West and most were more interested in making a sale versus wanting to help me pick a vehicle. I had done some research on the 2017 Corolla and decided that I want to test drive one. Matthew Swier was the sales rep that had approached me and proceeded to make a connection and show me the car instead of selling it to me. He was also able to find a Corolla to my liking! The whole process of test driving and purchasing the car felt very easy and relaxed. Matt Harris explained everything to me with the purchase. I enjoyed my experience at Toyota West and will definitely recommend this dealership to anyone looking for a new vehicle. More
Great experience all around!! From my first contact via the live chat feature to the personable & knowledgable sales person, to the finance and numbers guys, everyone treated us wo From my first contact via the live chat feature to the personable & knowledgable sales person, to the finance and numbers guys, everyone treated us wonderful! More
best dealership we just purchased our lease out on our 2014 toyota tundra....and what a pleasant experience! i love our salesperson (brandon barnthouse!) and our fina we just purchased our lease out on our 2014 toyota tundra....and what a pleasant experience! i love our salesperson (brandon barnthouse!) and our finance guy (milt coleman!) was awesome too! love dealing with this dealership and will do it again and again. thank you brandon and milt! :) :) i LOVE my toyota tundra! More