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Toyota West

Columbus, OH

4.7
1,759 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,759 reviews

November 19, 2016

Best car buying experience I've ever had My experience with Brandon is always amazing. He is very accommodating. I left feeling like the process of buying a car couldn't go any smoother. I hi More

by awolfe57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon barnthouse
November 15, 2016

Great salesman Great car I originally planned on going good to a Chevy dealer to look for a new Impala, because I'm from a Chevy family. I went to Toyota West only because the More

by robynse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
November 14, 2016

The car that I test drove was not the car I drove 11/12/2016 Salesman very nice, but the.car I test drove was not the car I drove home... it was not the car I signed for (switched) More

by The Morning After
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manger- Nick and Ken Johnson
November 11, 2016

Friendly and helpful service From my sales associate Gary Fleece to the Gen Sales Manager Aaron Crum and the Finance Sales Manager Matt Harris and Service Advisor Adam Daehler, pl More

by Drew McCartt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris primarily
November 10, 2016

Great Experience The employees at Toyota West are extremely helpful and not pushy. They answer all your questions and give you plenty of time to make decisions. They More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye, Gary Fleece, Derrick Glover
November 04, 2016

My first car!!! I had been needing a car since I started driving. My mom recently got a car at Toyota West so she suggested we go there. I wasn't really sure what kin More

by alykat134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barnthouse, Don Marks, Robert Smart
November 01, 2016

Worst Customer Service Experience - Avoid this dealership I would never recommend anyone purchasing, leasing or servicing a vehicle from this dealership. I had the worst customer service experience with Toyot More

by Armand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Wilson, Nick Caraccilo
October 31, 2016

Sales Associate First time ever in this dealership; I was greeted when I got out of my car. The gentlemen kindly assisted me promptly. (Don't remember his name. A ver More

by Gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Doty & Mat
October 28, 2016

Great Experience Super friendly, very knowledgeable, over and above helpful in making my new car deal. Very happy with Brandon and all the staff. Would highly recommen More

by JohnS1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barnthouse
October 28, 2016

Stress free I needed a new car quick after an accident. I had bought my previous Camry here and had no hesitation about going back and buying another. Everyone More

by Sara Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barnthouse and Don Marks
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