
Toyota West
Columbus, OH
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Simple. Easy. Friendly. The process was simple and easy from start to finish. The customer service was excellent and the salesperson made sure my new vehicle was spotless. The process was simple and easy from start to finish. The customer service was excellent and the salesperson made sure my new vehicle was spotless. More
Best car buying experience I have ever had! With three kids, constant running around, and hauling children and supplies everywhere, I needed to trade my car in for an SUV more compatible with my With three kids, constant running around, and hauling children and supplies everywhere, I needed to trade my car in for an SUV more compatible with my lifestyle. I couldn't have worked with a better sales rep than Brandon Barnthouse; he was patient, understanding, and highly knowledgeable. I absolutely love my new Highlander! I also want to give a quick shout out to Milt in the finance department - he had me laughing the entire time, and definitely made the payment process as enjoyable as it could be. I would definitely recommend this dealership! More
Exelente Nunca habia tenido la oportunidad de ir a un Dealer que se preocupara por la satisfacer a los clientes, una buena atencion, amabilidad, preocupacion e Nunca habia tenido la oportunidad de ir a un Dealer que se preocupara por la satisfacer a los clientes, una buena atencion, amabilidad, preocupacion en fin espero seguir teniendo esta misma atencion muy satisfecho con mis vendedores una buena manera de dejar muy contento al cliente de verdad espero tomen en cuenta mi comentario y feliciten a estos dos chicos. More
Worked Hard To Get Me The Vehicle That I Really Wanted!!! I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job don I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job done w/out me having to put down an arm and a leg down AND I still walked out w/ a great warranty, a much newer vehicle w/ all of the bells and whistles, a higher payment BUT the vehicle that I want! We will DEF be back to get a truck! Thanks Brandon Gonzala! More
amazing Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice,very professional,we discuss many questions,he let me know many things about car,because High lander is my first car,I feeling very comfortable,thank you so much,brand! More
Sales process I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the sales process because I was not in a hurry to buy. He answered all my texts even after hours and helped me through the process and found the truck I wanted. I am in sales and dread dealing with car salesman but Brandon was awesome throughout and never tried pushing me into a vehicle that I didn't want. If I wouldn't have had a good working relationship with Brandon I would have bought from another dealer. I will be back to purchase my next truck from Brandon and will refer anyone looking for a new vehicle his way. More
Recall service Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. More
Amazing customer service! I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toy I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toyota West and everyone I worked with to my friends and family if they are in the market for a Toyota! More
Best customer experience Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience ve Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience very good. More
Trade-In experience I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They wer I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They were so helpful. We originally went in for a terrain. Got approved. There was an oil leak and we brought it back the day after. The miles were too high to be approved so they found 2 other cars, both Equinox's. Both in great condition. Got us approved for both, but the newer one is the one they picked for us. Got it down to the same rate as the Terrain. They were so happy to help. This was the best experience at a dealership I have ever had. They all deserve recognition for their hard work. There were other customers, but they took their time to hunt down two vehicles in exchange for the one we got the previous day. Thank you guys! More