
Toyota West
Columbus, OH
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Great Experience Super friendly, very knowledgeable, over and above helpful in making my new car deal. Very happy with Brandon and all the staff. Would highly recommen Super friendly, very knowledgeable, over and above helpful in making my new car deal. Very happy with Brandon and all the staff. Would highly recommend!!! More
Stress free I needed a new car quick after an accident. I had bought my previous Camry here and had no hesitation about going back and buying another. Everyone I needed a new car quick after an accident. I had bought my previous Camry here and had no hesitation about going back and buying another. Everyone was great and told me multiple times how happy they were I was not hurt in the accident and went out of their way to make the process simple and easy for me. More
Toyota West has been a part of our family since the 90's My family has purchased five cars from Toyota West from Robert Smart. He has been our dealer since the 90's and have recommended him to all of our f My family has purchased five cars from Toyota West from Robert Smart. He has been our dealer since the 90's and have recommended him to all of our friends and family. He is a a great reflection of Toyota West. He is hospitable, honest and always goes the extra mile to help my family out! I recently was in an accident in May where my car was totaled. As a young mother that is still in school, it was important to me to find a safe affordable car. Mr. Smart went the extra mile and was extremely patient to find us the perfect car. We appreciate his personable and hospitable personality! Thank you Toyota West, especially for your phenomenal staff like Mr. Smart! More
Simple. Easy. Friendly. The process was simple and easy from start to finish. The customer service was excellent and the salesperson made sure my new vehicle was spotless. The process was simple and easy from start to finish. The customer service was excellent and the salesperson made sure my new vehicle was spotless. More
Best car buying experience I have ever had! With three kids, constant running around, and hauling children and supplies everywhere, I needed to trade my car in for an SUV more compatible with my With three kids, constant running around, and hauling children and supplies everywhere, I needed to trade my car in for an SUV more compatible with my lifestyle. I couldn't have worked with a better sales rep than Brandon Barnthouse; he was patient, understanding, and highly knowledgeable. I absolutely love my new Highlander! I also want to give a quick shout out to Milt in the finance department - he had me laughing the entire time, and definitely made the payment process as enjoyable as it could be. I would definitely recommend this dealership! More
Exelente Nunca habia tenido la oportunidad de ir a un Dealer que se preocupara por la satisfacer a los clientes, una buena atencion, amabilidad, preocupacion e Nunca habia tenido la oportunidad de ir a un Dealer que se preocupara por la satisfacer a los clientes, una buena atencion, amabilidad, preocupacion en fin espero seguir teniendo esta misma atencion muy satisfecho con mis vendedores una buena manera de dejar muy contento al cliente de verdad espero tomen en cuenta mi comentario y feliciten a estos dos chicos. More
Worked Hard To Get Me The Vehicle That I Really Wanted!!! I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job don I truly appreciate all of the hard work that they put into getting me my 2015 Toyota 4 Runner! I had a ton of negative equity BUT they got the job done w/out me having to put down an arm and a leg down AND I still walked out w/ a great warranty, a much newer vehicle w/ all of the bells and whistles, a higher payment BUT the vehicle that I want! We will DEF be back to get a truck! Thanks Brandon Gonzala! More
amazing Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice Brand ??????????????????,??????,???????????????????????????,????????,???????,I am appreciate! Thank you brand!he is a good guy,very patient ,very nice,very professional,we discuss many questions,he let me know many things about car,because High lander is my first car,I feeling very comfortable,thank you so much,brand! More
Sales process I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the I was looking for a TACOMA once my lease expired. The sales rep that I worked with was Brandon Barnthouse. Brandon was very patient with me during the sales process because I was not in a hurry to buy. He answered all my texts even after hours and helped me through the process and found the truck I wanted. I am in sales and dread dealing with car salesman but Brandon was awesome throughout and never tried pushing me into a vehicle that I didn't want. If I wouldn't have had a good working relationship with Brandon I would have bought from another dealer. I will be back to purchase my next truck from Brandon and will refer anyone looking for a new vehicle his way. More
Recall service Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. Had to get a computer update for my four runner. They got me in and out quickly, and a free car wash. The service department was very professional. More