Toyota West

Amazing customer service! I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toy I was nervous about buying my first car but Toyota West, and everyone involved made it easy, painless and really fun! I would definitely recommend Toyota West and everyone I worked with to my friends and family if they are in the market for a Toyota! More

Best customer experience Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience ve Very good car buying experience without being pressurized. Hossain Saadat was very patient with our visits and took the time to make our experience very good. More

Trade-In experience I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They wer I had an amazing experience at Toyota West. Our sales person, Brandon Barnthouse, was very helpful. And the main manager of Toyota West, Don. They were so helpful. We originally went in for a terrain. Got approved. There was an oil leak and we brought it back the day after. The miles were too high to be approved so they found 2 other cars, both Equinox's. Both in great condition. Got us approved for both, but the newer one is the one they picked for us. Got it down to the same rate as the Terrain. They were so happy to help. This was the best experience at a dealership I have ever had. They all deserve recognition for their hard work. There were other customers, but they took their time to hunt down two vehicles in exchange for the one we got the previous day. Thank you guys! More

Super excited about the new mommy mobile! I searched high and low with insanely high standards for the perfect van and found a dream vehicle for a price far lower than I was prepared to pay! T I searched high and low with insanely high standards for the perfect van and found a dream vehicle for a price far lower than I was prepared to pay! The staff handled the busy weekend without missing a beat and worked with us to resolve every issue that came up quickly and without hassle. We may never go anywhere else first again! More

Brandon Barnthouse Does it Again!!! This is the second time I had the chance to work with Brandon. Back in March 2016 I was looking for a car for my wife and daughter. Brandon was not This is the second time I had the chance to work with Brandon. Back in March 2016 I was looking for a car for my wife and daughter. Brandon was not only very pleasant, but not pushy and very eager to help us choose the right car for my family and budget. I bought a black Rav-4 and we are very pleased with the customer service of the entire Toyota West staff we encountered during that visit. Last week my car finally took its last breath and I remember both Brandon and Fredrick mentioned, when my car dies, come see them and they would help me out. So, I loaded the family in our Rav-4 and headed over to see our Toyota family. Brandon and the crew got us in a new Corolla and did a fabulous job. The service was excellent, the paperwork was completed in a timely manner, and the staff worked with us to get the car we needed at the price we could deal with. Thank you Toyota West for being such a great staff. I totally will be referring you to my friends and colleagues if they ask me about cars. Keep up the great work. I would give you guys 10-stars if the the rating would allow. More

Brandon Barnhouse Great salesman. Very friendly, knowledgable and made sure to check in on me to see if I needed things. He helped me clean out my car in the heat and Great salesman. Very friendly, knowledgable and made sure to check in on me to see if I needed things. He helped me clean out my car in the heat and I appreciated it. He's a keeper and an asset to your agency. More

10 weeks and no title- Buyer Beware! We paid in full for this vehicle with a personal check on 5/29/16. They check was cashed on 5/31/16. A week before the temporary tags were set to ex We paid in full for this vehicle with a personal check on 5/29/16. They check was cashed on 5/31/16. A week before the temporary tags were set to expire, we contacted them because we had not received the vehicle title to get license plates. After multiple phone calls to them that went unanswered, I finally heard back from a woman who worked in their "title department". She basically made it sound like the guy who did our paperwork "missed" something and she was in contact with him. She assured me it would be resolved in a few business days. She told us to go to the BMV to pay for what she called a "hardship temporary tag extension". We did so. Now, our second set of tags expires tomorrow. I have contacted them 6 times in the last 24 hours and no one will return my calls. More

Quick Easy and Very Friendly Hossain Saadat was a joy to work with. He always had time for my concerns and questions. He helped me any way he could and quickly. If you are look Hossain Saadat was a joy to work with. He always had time for my concerns and questions. He helped me any way he could and quickly. If you are looking for a New or Used car he will do whatever he can to help you. More

very business friendly positive excellent service nice really love our new car/truck were in need of something safer. bought 2011 used Toyota 4 runnertraded honda cross tour were happy with the deal. Bra really love our new car/truck were in need of something safer. bought 2011 used Toyota 4 runnertraded honda cross tour were happy with the deal. Brandon Barthouse helped us get the deal. Everyone finance dept head guy that night super friendly and did help us out very positive excellent service New Owner Toyota 4 runner More

Love my new car I bought my car and something was wrong with one of the tires. The air kept going out of it. I waited two months to bring it back. They fixed it for f I bought my car and something was wrong with one of the tires. The air kept going out of it. I waited two months to bring it back. They fixed it for free. They are very friendly. More