
Toyota West
Columbus, OH
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Great Service and Wonderful experience My visit to Toyota West started with Gary the salesman approaching me with a friendly smile and making sure I hadn't been helped by someone else. He w My visit to Toyota West started with Gary the salesman approaching me with a friendly smile and making sure I hadn't been helped by someone else. He was a very good listener while I explained why I had come and what I was looking for. He at no point tried to sell me anything else. He was patient, kind, and very helpful in finding what I requested. I would say my overall experience was extremely stress free! Peaceful! Not only was Gary extremely nice and helpful but so was Don whom did the credit check and pricing for the financing , They both were very informative and made sure any worry I had was taken care of. Gary explained all features on my car and helped me set up my Toyota Entune account. They had ran out of the perma plate kit that was suppose to come with my car. So they promised another tank of gas on them when I came back to pick it up. They kept their promise! The second visit Don was not working and Gary was busy helping another customer so another sales associate stepped right up to help me. Then, as I was leaving Gary was free and he came over to make sure Derrick took good care of me. They were all just as friendly and helpful as the first time. More
Leasing with Ease Hossain Saadat made our leasing experience quick and easy. We appreciated his friendly, straight forward approach to getting us the car we wanted in a Hossain Saadat made our leasing experience quick and easy. We appreciated his friendly, straight forward approach to getting us the car we wanted in as short a time as possible. We'll be back to see Hossain when it is time to lease a car again! More
Great people very helpful and friendly Brandon was very helpful and informative,with our purchase of the CPO. We will definitely be referring our family and friends to this dealership.thank Brandon was very helpful and informative,with our purchase of the CPO. We will definitely be referring our family and friends to this dealership.thank you for all the help Brandon! More
Great service I had a Wonderful expierence buying my first car. The facility was very helpful and made sure I was happy and the car was in the best condition for me I had a Wonderful expierence buying my first car. The facility was very helpful and made sure I was happy and the car was in the best condition for me. More
Pleasant experience We were helped by 4 members of Toyota West. Greg Hershey, Brandon Bathhouse, Don Frisco, and Fred Rawlings. All 4 of these men were very helpful and p We were helped by 4 members of Toyota West. Greg Hershey, Brandon Bathhouse, Don Frisco, and Fred Rawlings. All 4 of these men were very helpful and patient. They knew the cars and helped me decide what would be the best decision for my situation. Thank you all! More
Helpful I told Brandon what I was looking for and he took me right to it. He didn't try to pressure me to buy anything but gave me the facts. I don't do wel I told Brandon what I was looking for and he took me right to it. He didn't try to pressure me to buy anything but gave me the facts. I don't do well with pressure sales and if he would have pressured me I wouldn't have purchased anything that day. Brandon was also vary knowledgeable about the Venza which help me make the decision to purchase it. More
Wonderful The salesperson, Brandon Barnthouse was very professional and worked with me and let me take the time I needed to make the best decision for me. It w The salesperson, Brandon Barnthouse was very professional and worked with me and let me take the time I needed to make the best decision for me. It was very hassle free and everyone I worked with was friendly, professional and courteous. More
Good dealer Very easy to work with, didn't get too aggressive with me. Happy with the price and my vehicle. Would recommend anyone looking for a new vehicle to ch Very easy to work with, didn't get too aggressive with me. Happy with the price and my vehicle. Would recommend anyone looking for a new vehicle to check them out at the very least. More
Fast and Furious I went in Sunday, test drove. Monday, another test drive. Bought the car after another test drive Tuesday. Employees are great. Also the coffee ma I went in Sunday, test drove. Monday, another test drive. Bought the car after another test drive Tuesday. Employees are great. Also the coffee machine is insane. More
Excellent Salesmanship The 2 salesmen went above and beyond to get us the deal we needed!! I would recommend them to anyone coming into this dealership for any and all of t The 2 salesmen went above and beyond to get us the deal we needed!! I would recommend them to anyone coming into this dealership for any and all of their new car needs!! More