Toyota West

I will never shop for a vehicle anywhere besides here. Toyota west was awesome! I worked with a young gentleman Jaquine Williams and had a great experience. He waited on me hand and foot and made the time Toyota west was awesome! I worked with a young gentleman Jaquine Williams and had a great experience. He waited on me hand and foot and made the time there easy, fast and enjoyable. I will definitely be back for him! More

Great I did not purchase my car at this Toyota location, I bought it in Florida. Ever since I moved to Ohio I have been taking my car to Toyota for services I did not purchase my car at this Toyota location, I bought it in Florida. Ever since I moved to Ohio I have been taking my car to Toyota for services, the service people are nice and make you feel welcome. I LOVE the new service department since it has been renovated. I had to use the shuttle service on one occasion, I had Bernard Cherrx as my driver, very friendly and caring person. He was easy to talk to. First time I used the shuttle service it is a nice service that Toyota has. My next car will be a Toyota (hopefully not too soon) and I will most likely get it from this location. I have not had one bad experience with Toyota and I hope it stays that way . My service rep was also nice gave me his undivided attention and I did not feel rushed. More

Great Friendly Service We purchased a new 2015 Toyota Tundra Crew Max. Very happy with Don Marks and Ricky Slusser. Fast, efficient and very friendly on a busy holiday. We purchased a new 2015 Toyota Tundra Crew Max. Very happy with Don Marks and Ricky Slusser. Fast, efficient and very friendly on a busy holiday. More

Don Marks, our sales associate has been remarkable. He answered all our questions professionally. He was funny. He made our visit very pleasant. He did not mind staying late in spite of our offer to co He answered all our questions professionally. He was funny. He made our visit very pleasant. He did not mind staying late in spite of our offer to come next day. It was very late, but he had very professional attitude. More

Fred Woda and Dave Van Stone represent Toyota West well There was no question in my mind when I needed to purchase a new car that I wanted a 3rd Corolla since 1991 from Toyota West. (I have been a faithful There was no question in my mind when I needed to purchase a new car that I wanted a 3rd Corolla since 1991 from Toyota West. (I have been a faithful customer to their Service Department since that time and highly recommend it as well.). Dave Van Stone took my initial phone call and, in my opinion, went above and beyond to check on a car that I particularly wanted. I was assigned to sales associate Fred Woda, who was more than willing to answer all my questions, patiently and fully explaining what I needed to know. More

Bernard Cherry and Robert, two professionals at Toyota West From the minute I pulled thru the doors into the remodeled facility, and was met by Robert the service director, until I was dropped at the house by B From the minute I pulled thru the doors into the remodeled facility, and was met by Robert the service director, until I was dropped at the house by Bernard Cherry, I had a pleasant and successful experience. Of course my Toyota FJ would not exhibit for the mechanic, the malfunction that was the reason for my visit. But the pros' at Toyota West diagnosed the problem successfully and the bill was less than expected. Shuttle Man Bernard was an engaging conversationalist and overall it was nice to deal with courtesy and professionalism. More

Michael Porter-great customer service I own a Toyota Camry that my father purchased at Toyota West. I want to do my very best to keep excellent care of this car, so it lasts as long as pos I own a Toyota Camry that my father purchased at Toyota West. I want to do my very best to keep excellent care of this car, so it lasts as long as possible. I met Michael Porter at the beginning of my experience with Toyota West. I had absolutely no idea how to approach getting my car fixed, as the engine was burning up oil. Michael told me that there was a recall on my vehicle, and that I can get everthing fixed. He helped me in the process of getting a rental, including giving me a ride to the rental office. He contacted me when everything was fixed, which was in a very time efficient manner. Not only did I receive outstanding customer service, but I met a new friend in Michael Porter. I am very thankful that I met this man. He is a great employee, and I WILL be coming back to Toyota West for future maintenance for my Toyota Camry. Thank you very much, Michael ! More

Good! Service good. I was picked up at home when my car was finished.. Shuttle driver was on time and exceedingly courteous...name was Bernard Cherry. Service good. I was picked up at home when my car was finished.. Shuttle driver was on time and exceedingly courteous...name was Bernard Cherry. More

Fred Woda helped me with.my purchase at Toyota West. Fred Woda was a very friendly salesman and he got to the point and didn't waste a lot of my time. Once we came to an agreement he got the truck ready Fred Woda was a very friendly salesman and he got to the point and didn't waste a lot of my time. Once we came to an agreement he got the truck ready to go. I have never traded at Toyota West before but this was an excellent experience for me. Toyota West is lucky to have a guy like Fred who is very knowledgable about the business and was always quick to answer any question I had about the truck I bought. More

Fast & Friendly Brandon was very polite and worked hard to make sure we found a great vehicle! He made it as easy as possible & I would definitely recommend him to my Brandon was very polite and worked hard to make sure we found a great vehicle! He made it as easy as possible & I would definitely recommend him to my friends & family! More