
Toyota West
Columbus, OH
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Poor Service I took my Prius in for the 40k service. Later I luckily noticed a leak from beneath the vehicle. Since I was one hour from the dealer and I suspecte I took my Prius in for the 40k service. Later I luckily noticed a leak from beneath the vehicle. Since I was one hour from the dealer and I suspected an oil leak I took it to a friend's shop that works on mufflers. We removed the clips and shield and sure enough - oil was leaking from the bolt on the oil pan. I don't normally park on concrete so this could have been a disaster. I felt bad enough about it to drive to the dealership and talk to the service advisor in charge of the technician who did not tighten down the bolt. The service advisor did not even apologize. I can't say this will happen to your vehicle but I can say it's a "roll of the dice." Good luck. More
Great experience I bought a used Ford Transit Connect. Loved my Salesman. It was a great all round experience! Nice job Toyota West very very very happy I bought a used Ford Transit Connect. Loved my Salesman. It was a great all round experience! Nice job Toyota West very very very happy More
Done Deal My experience was great. From inventory to pricing to financing all areas went smoothly. I truly rcommend visiting Toyota West and work with Don Fos My experience was great. From inventory to pricing to financing all areas went smoothly. I truly rcommend visiting Toyota West and work with Don Fosco. More
Service The service provided by Fred Woda was fantastic! He stuck by his word when the dealership wanted to give less money for trade in than first quoted. Th The service provided by Fred Woda was fantastic! He stuck by his word when the dealership wanted to give less money for trade in than first quoted. That is rare in this world anymore More
Easy and comfortable Don Marks is a fabulous car salesman who makes you feel relaxed and comfortable. He is the opposite from others I have worked with you intimidate and Don Marks is a fabulous car salesman who makes you feel relaxed and comfortable. He is the opposite from others I have worked with you intimidate and pressure you. Don went above and beyond to make me happy and satisfied and find my perfect car! recommend his services anyone! More
"Getting our son first car" Toyota made it very easy to decide what car to get. We got a very good deal and couldn't be more pleased. Thanks much! Toyota made it very easy to decide what car to get. We got a very good deal and couldn't be more pleased. Thanks much! More
Easy, Convenient and Efficient Michael took the call. He was very polite and customer service oriented. I dropped my car off early. Not a problem. Bill drove me to work and pick Michael took the call. He was very polite and customer service oriented. I dropped my car off early. Not a problem. Bill drove me to work and picked me up. He was friendly and helpful. Cole ensured that everything done was correct. And, the checkout staff were helpful finding me touch up paint and bolts. I've purchased two cars in the past from Toyota West and will continue to do so. More
Don is the man! Don Marks as my salesman and Justin Humphrys made this first time car buyer feel comfortable and and great. They helped me so much and they are just g Don Marks as my salesman and Justin Humphrys made this first time car buyer feel comfortable and and great. They helped me so much and they are just great guys! Go to them if you need anything done at Toyota West More
08 chevy suburban Brandon at toyota west was awesome! I would definitely recommend working with him. He worked with me on my payment and got it down to a great price w Brandon at toyota west was awesome! I would definitely recommend working with him. He worked with me on my payment and got it down to a great price within my range! More
excellent service, great price! thank you Fred Woda We got a great deal on 2015 Camry. The transaction is very smooth. Fred provided lot of useful information. We also get 2 year free oil change and tir We got a great deal on 2015 Camry. The transaction is very smooth. Fred provided lot of useful information. We also get 2 year free oil change and tire rotation, etc. More