Toyota West

Excellent service The manager David and the sales person Hossain were very helpful to me. I did not feel pushed to buy a car as it is the case in other dealers. I high The manager David and the sales person Hossain were very helpful to me. I did not feel pushed to buy a car as it is the case in other dealers. I highly recommend going to this dealer. More

Awesome Overall Experience Great place to purchase a new or used vehicle. Awesome selection and the best customer service I've ever experienced. The employees stayed well past c Great place to purchase a new or used vehicle. Awesome selection and the best customer service I've ever experienced. The employees stayed well past closing time to ensure I was able to leave with the vehicle I wanted and was happy. They've gained a repeat customer. More

Very well taken care of The dealer was very knowledgeable . I was pleased with the looks of new show room and was offered something to drink in my wait. 5 stars The dealer was very knowledgeable . I was pleased with the looks of new show room and was offered something to drink in my wait. 5 stars More

Awsome My salesman Fred Woda worked so hard to get a deal done. He was very knowledgeable and honest and seemed to have my best interest at heart. All the pe My salesman Fred Woda worked so hard to get a deal done. He was very knowledgeable and honest and seemed to have my best interest at heart. All the people at the dealership were courteous and fair. If you are in the market for a vehicle I highly recommend Fred and the Toyota West crew. More

Quick and Painless I was in and out in about 3 hours. I discovered a couple mechanical issues with the test drive, and Fred was quick to assure me they would be address I was in and out in about 3 hours. I discovered a couple mechanical issues with the test drive, and Fred was quick to assure me they would be addressed to my satisfaction by noon the next day. Financing was easy and they held true to their word on the repairs. More

WARM WELCOME(First Time Buyer) Steven was the first to introduce hisself when i arrived at the dealer that morning. Very energetic, Fantastic personality. he wasnty pushy, he suppl Steven was the first to introduce hisself when i arrived at the dealer that morning. Very energetic, Fantastic personality. he wasnty pushy, he supplied me with his card and checked on us periodically until my choice was made. Steven was very patient with my issues,made me feel comfortable, and did a excellent job to insure me there were no problem's. Just an All-around Great person, very honorable. I'd recommend him to anyone else looking for a vehicle. I will definitely go to him when/if i look for a new vehicle ^__^ More

It was very good, one of the best At the top of the list is the salesman that we worked with. His name is Don Fosco. He was willing to stay after closing to help us and we never felt At the top of the list is the salesman that we worked with. His name is Don Fosco. He was willing to stay after closing to help us and we never felt rushed. Very honest and informative. The second reason is the finance man that we worked with. His name is Lee. He took the time to explain everything and worked hard to get us the best deal possible. I would recommend both of the men to family and friends. More

Best New Car Purchase Experience Ever I couldn't ask for better support while buying my new Camry: From Josh Dotson (Live Chat) to Don Marks (Sales) and Rick Slusser (Finance). I couldn't ask for better support while buying my new Camry: From Josh Dotson (Live Chat) to Don Marks (Sales) and Rick Slusser (Finance). More

Tire Situation I went to Toyota West for an oil change. My experience with Toyota West has always been a great experience until Tuesday, June 23rd. After my oil chan I went to Toyota West for an oil change. My experience with Toyota West has always been a great experience until Tuesday, June 23rd. After my oil change, I was informed by a service man that my tires are actually snow tires and was asked if I knew that. I was not informed of this until June 23rd; the car salesmen I worked with when I got my car in September 2014, did not inform of this. The service man told me to go over to Pre-Owned, talk to my car salesmen, and see what if they could recommend something. Long story short, I ended up talking to a Pre-Owned Manager named RYAN MORELAND. He was so rude, talked over top me, wouldn't listen to anything I was trying to ask. He embarrassed me in front of at least 4 other workers with the way he was talking to me. He kept assuming and insisting that he was not going to replace anything and that there was absolutely no way he was going to even look into tires for me and in his words "it's not my problem." I then demanded to speak to someone above him when he then replied "he's going to tell you the same thing...." AARON CRUM was a breath of fresh air. He was very calm, listened to what I was trying to say and ask (my main concern was that my tires were going to need replaced before July and I am using my car for a family vacation). He even offered to pay for 2 of my tires for me. If you ever come to this place, ask for AARON CRUM! He is the ONLY reason why I will be returning to Toyota West. More

Shuttle Service Bill Finn - A pleasure to have him take me home and pick me back up once my car was ready. Great guy!! Very friendly and knows area VERY WELL!!! Bill Finn - A pleasure to have him take me home and pick me back up once my car was ready. Great guy!! Very friendly and knows area VERY WELL!!! More