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Toyota West

Columbus, OH

4.7
1,761 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,761 reviews

May 06, 2015

Service review - transportation Bill Finn provided transportation to and from my house back to the dealership while my car was being serviced. Since my car was having major work don More

by Lovemycelica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC, Bill Finn
May 06, 2015

Service Department - Service Advisor Breandan Coombs Breandan was pleasant, courteous and efficient. All I needed was some headlamps replaced, but Breandan treated me with the same respect as someone ne More

by DLBartkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandan Coombs
May 05, 2015

Rob Wallace rocks!! On a Monday we looked at new Camrys online, submitted an application and got a call back and pre-approval right away. The next day we went in for an a More

by dharlan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wallace, Lee (finance)
May 05, 2015

Best experience ever! Today I was pleasantly surprised to have such a positive car maintenance experience. Breandan Coombs explained everything to me about what was recomm More

by sdegraaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandan Coombs
May 03, 2015

Great service Service excellent. much improved customer focus. The Entire team worked in concert to meet my expectations for this visit. I would visit this deale More

by more bullshit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandon Coombs, jUSTIN HUMPREY, HERB HOLLEN
May 01, 2015

excellent service--fast! Breandan Coombs was my service agent today & he was friendly & helpful. Best of all the trim they added looks great!! All in all a good experience. More

by PriusIIIgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandan Coombs
May 01, 2015

They brought me to work! I love that they offer to take you to work and then will pick you up when your car is ready. It makes my life so much easier, and reduces my wait tim More

by TConway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finn
April 28, 2015

No appointment, but taken care of anyway. All my needs were taken care of and Breandan Coombs and the rest of the staff were very friendly. My battery had died and I did not have an appointme More

by ckidd11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Breandan Coombs
April 27, 2015

Quick Fix I called ahead to set up a oil change and tire rotation on my 2014 Tacoma. To my surprise when arriving for this service the call taker had me down a More

by Bill Brintlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandon Coombs
April 27, 2015

Not a long wait The guys on staff know what they are doing when it comes to Toyota. I would 100% recommend this auto mall, location, its staff, the showroom, the serv More

by 19steelergrl27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breandan Coombs
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