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Toyota West

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.6
1,807 Reviews
At Toyota West, we believe in providing car buyers with a first-class car-buying and vehicle-servicing experience. When you visit our Toyota dealership near Columbus, Dublin, and Grove City, Ohio, you’ll find a huge selection of new Toyota SUVs, cars, trucks, and more.
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1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,807 reviews

February 27, 2025

Service was great as usual. Eric did a great job in keeping me informed. He made sure everything I requested was taken care. More

by mamacita22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 27, 2025 -

Toyota West responded

It's wonderful to hear that Eric kept you informed and honored your requests. Thank you for your continued trust in Toyota West—see you next time!

February 23, 2025

Good service and friendly competent staff. Bryan Clay did a great job of keeping me informed about origress More

by ellen.linn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Feb 24, 2025 -

Toyota West responded

Thank you for the feedback, Ellen! We're glad to hear that Bryan and our team at Toyota West provided excellent service. We appreciate your support and look forward to serving you again in the future!

February 20, 2025

Hassan was recommended by family who he helped and created a strong bond with. He immediately knew the best vehicle I needed! He was very precise, knowledgeable about everything and passionate about T More

by Roronoa3toryu
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jasmine, Hassan Akhtar
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Feb 21, 2025 -

Toyota West responded

Thank you for sharing your experience with us at Toyota West! We're delighted to hear that Hassan provided such a knowledgeable and personalized service, making the process enjoyable. It's fantastic to know you're loving your new Toyota RAV4, and we appreciate having earned your trust. Safe travels ahead!

February 13, 2025

The sales people were very polite and respectful. They kept us updated as the deal progressed. More

by pilchercharlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Feb 13, 2025 -

Toyota West responded

Thank you for your confidence in Toyota West! We appreciate your business.

January 30, 2025

The men were very nice to me. If I could afford it, I would have all my work done at your dealership. More

by pastortobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Don’t know, Kamrie Day
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Jan 31, 2025 -

Toyota West responded

Thank you for your kind words about our team at Toyota West! We're glad to hear that you had a positive experience with us. We look forward to assisting you again in the future!

January 25, 2025

Out standing customer service. The attention was above and beyond my expectations, and I love that they have that hot freshly made popcorn 🍿 More

by rsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Jan 27, 2025 -

Toyota West responded

We're delighted to hear that you enjoyed the outstanding customer service and fresh popcorn at Toyota West! Thank you for sharing your experience with us.

January 25, 2025

I was impressed by how quickly and professionally Chandler took care of a problem with my Prius. He kept me informed, answered my questions, and even brought popcorn while I waited! More

by peggycorn86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chandler
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Jan 27, 2025 -

Toyota West responded

We're delighted to hear Chandler provided such attentive service at Toyota West! Thanks for sharing your experience with us. Enjoy the popcorn and safe travels in your Prius!

January 20, 2025

I worked with Chris Wells to purchase my first vehicle. The dealer did not try to pull a fast one on us, and Chris worked with us to get the best vehicle within our budget! We will definitely be purchasing More

by jbaird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wells
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Jan 20, 2025 -

Toyota West responded

We're delighted to hear Chris Wells provided a great experience for your first vehicle purchase at Toyota West! Thank you for choosing us and we look forward to assisting you again in the future.

January 15, 2025

Less waiting every one is friendly also explain about the service wash my care I love it More

by daldas_druk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Jan 15, 2025 -

Toyota West responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Toyota West Team

December 31, 2024

Excelente servicio y calidad humana. Atendiendo nuestras necesidades y brindando la mejor asesoría. Tuvimos muy buena experiencia en todos los sentidos! More

by sandramilenacari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Report | Print
Jan 02, 2025 -

Toyota West responded

Sandra, gracias por compartir su experiencia! Nos alegra saber que el equipo de Toyota West pudo atender sus necesidades y ofrecer un excelente servicio. Esperamos verle pronto!

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