
Toyota West
Columbus, OH
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No appointment, but taken care of anyway. All my needs were taken care of and Breandan Coombs and the rest of the staff were very friendly. My battery had died and I did not have an appointme All my needs were taken care of and Breandan Coombs and the rest of the staff were very friendly. My battery had died and I did not have an appointment and they worked me in. This is only my 3rd visit, but I am definitely satisfied. More
Quick Fix I called ahead to set up a oil change and tire rotation on my 2014 Tacoma. To my surprise when arriving for this service the call taker had me down a I called ahead to set up a oil change and tire rotation on my 2014 Tacoma. To my surprise when arriving for this service the call taker had me down as an all day service. Breandon Coombs quickly adjusted the problem and had me on my way. More
Not a long wait The guys on staff know what they are doing when it comes to Toyota. I would 100% recommend this auto mall, location, its staff, the showroom, the serv The guys on staff know what they are doing when it comes to Toyota. I would 100% recommend this auto mall, location, its staff, the showroom, the service and even parts if you need them, THEY ARE AWESOME HERE! The very first car I could afford on my own came from here a 1998 Toyota Corolla SE so I would definitely give thumbs up to this facility!!!! More
Great Service All my needs were taken care of, and everyone was very friendly. Great customer service! Friendly workers! I was definitely satisfied. Thank you! I ap All my needs were taken care of, and everyone was very friendly. Great customer service! Friendly workers! I was definitely satisfied. Thank you! I appreciate it! More
General Maintenance I work with Cole Garside in service for maintenance of my 2006 Scion TC. Cole is the reason I have returned to Toyota West after having my cars servic I work with Cole Garside in service for maintenance of my 2006 Scion TC. Cole is the reason I have returned to Toyota West after having my cars serviced elsewhere. I also appreciate the transportation, since I don't have someone to always drop me off. Bill Finn is wonderful. He is so personal - just a great, all-around guy. More
Service Clinic for my 2006 Prius From the moment I pulled my car in till I drove out of the the service center, I was treated well. Mr. Breandoan Coombs, Service Advisor, explained i From the moment I pulled my car in till I drove out of the the service center, I was treated well. Mr. Breandoan Coombs, Service Advisor, explained in simple terms what I can expect during my visit upfront. Technician Jimmy took me to show my car, including but not limited to, the brakes, tires, calipers, under the hood, and other diagnostic observations. I am very impressed with the overall service I received. More
Wonderful The salesman Justin Humphreys was very good. He talked and treated you with respect. He listened to what you wanted in a vehicle. I would recommend The salesman Justin Humphreys was very good. He talked and treated you with respect. He listened to what you wanted in a vehicle. I would recommend this salesman and this dealership to anyone looking for a auto. More
Excellent Service and Customer Service! Have a leased Toyota Corolla. Scheduling service has always been easy and smooth. Everyone I have come in contact with is friendly and customer serv Have a leased Toyota Corolla. Scheduling service has always been easy and smooth. Everyone I have come in contact with is friendly and customer service oriented. Michael is great, and Bill Finn is soo friendly and helpful! More
Sharing and Caring John D. Rockefeller once said, a friendship founded on business is better than a business founded on friendship. The associate at Toyota West is a car John D. Rockefeller once said, a friendship founded on business is better than a business founded on friendship. The associate at Toyota West is a caring friend. More
Pleasant experience!! It had been 11 years since I bought a car and I was dreading the whole process. But I was very surprised at how smooth everything went and how friendl It had been 11 years since I bought a car and I was dreading the whole process. But I was very surprised at how smooth everything went and how friendly everyone was. My salesperson, Brandon was knowledgable about the car I was looking at. He was very friendly. The part I was dreading the most was the finance part. I've encountered arrogant finance people and it's not a pleasant experience. But not here! I was very impressed with Herb in finance. He was very friendly and helped me get the best deal possible. I am truly impressed with Toyota West and everyone that works there. I would definitely recommend them!! More