Toyota West

Graduation gift for our daughter This was a wonderful experience for our family. We purchased a new vehicle for our daughter. Our salesman (Fred Woda) was "Awesome" and made this such This was a wonderful experience for our family. We purchased a new vehicle for our daughter. Our salesman (Fred Woda) was "Awesome" and made this such a wonderful surprise. He moved the vehicle to the showroom floor and covered it with ballons. We came back in the afternoon to surprise her and he was just as excited as she was. She will be smiling for quite some time. Also the finance guy was great (Herb Holler) he answered all our questions and made it a great experience. More

Excellent and Fast Thinking I broke the tail gate on wife's new Rav4, Service Advisor showed me that tail gate was programmable. Saved me !!!!!!!! Excellent and Knowled Thinking I broke the tail gate on wife's new Rav4, Service Advisor showed me that tail gate was programmable. Saved me !!!!!!!! Excellent and Knowledgeable!!!!!! More

Buying two new vehicles Our salesman was Charlie Napier at Toyota West Georgesville Road Columbus Ohio and he was very polite and helpful. In fact, Charlie went above and bey Our salesman was Charlie Napier at Toyota West Georgesville Road Columbus Ohio and he was very polite and helpful. In fact, Charlie went above and beyond showing us various vehicles of our choice as well as making sure he got the ones we wanted to test drive in a friendly and professional manner, and believe me we test drove several cars before deciding on purchasing a new Rav 4 XLE and the next day a new Scion TC . In short, I would recommend this establishment and Charlie as your sales person if you are looking for a used or new vehicle, Everyone there was friendly, helpful, and very professional. Sincerely Margie Hammonds More

Why we keep going back Our experience was great, which we expected, having purchased at Toyota West before. However, we felt Salesman Don took extra care to make our purchas Our experience was great, which we expected, having purchased at Toyota West before. However, we felt Salesman Don took extra care to make our purchasing experience positive, even despite two late nights helping us and juggling a new car and a used car purchase. Finance staff also were excellent. Great experience! More

Highly rrecommend. Great experience. In and out with no hassle and a great deal to boot. Fred picked out a truck for us per our wants and needs and it was perfect. Great experience. In and out with no hassle and a great deal to boot. Fred picked out a truck for us per our wants and needs and it was perfect. More

new car delight I saw a car in the on line inventory on a Saturday, I looked again on Monday, it was still there. I HAD to go see it. It was there. Fred was cute... I saw a car in the on line inventory on a Saturday, I looked again on Monday, it was still there. I HAD to go see it. It was there. Fred was cute.... Helpful, funny Positive and the most wonderful salesman I have dealt with, No pressure, all the information I asked for. Re-explained as i needed to fully understand the options. Took the test drive with me and survived :) Fred was HONEST, what he did not know he went to a staff member had them explain to me while he listened as well. Finance Guy NIck was just as good. Both took my teasing of the missing hubcap "deal breaker" with a smile and promised the 4th hubcap delivery (which they were ready before I was) LOVE the Hatfield "Family" staff service, used and New. Service department was what brought us in the door years ago - the Staff is what keeps us coming back More

Excellent and easy! We have done business with ToyotaWest for many years. This year we decided to change the model of the same type vehicle; when Toyota couldn't locate We have done business with ToyotaWest for many years. This year we decided to change the model of the same type vehicle; when Toyota couldn't locate that model our salesman, Tim, made us an even sweeter deal. Love my new Sienna! More

Wonderful experience and terrific salesperson!!! I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with and he went out of his w I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with and he went out of his way to make sure we were comfortable while we waited for financing. We were there several hours because there were so many customers, which was not a problem as Brian kept checking with us to make sure we were fine and let us know how many people were ahead of us and making us feel quite at home. Herb was our finance person and he also was very nice. The car needed a few details taken care of before we received it and everything was completed just as Brian said it would be. The new facility is beautiful and I will definitely recommend Toyota West and Brian Delcid to my family & friends! More

Great sales experience I was lucky to have Brandon Barnthouse as my sales associate. Great knowledge, communication, and attitude. Highly recommended. The head of the fin I was lucky to have Brandon Barnthouse as my sales associate. Great knowledge, communication, and attitude. Highly recommended. The head of the finance department also was very professional and walked me through the finance options smoothly, without any pressure. More

Friendly and courteous Bill Finn was friendly and courteous! He shuttled me home while my car was being serviced and shared great conversation. He was very professional and Bill Finn was friendly and courteous! He shuttled me home while my car was being serviced and shared great conversation. He was very professional and knowledgable. More