Toyota West

Amazing Customer Service I recently had my 2013 Camry serviced at Totota West and experienced amazing customer service. It was a cold day. And my husband and I had a busy day I recently had my 2013 Camry serviced at Totota West and experienced amazing customer service. It was a cold day. And my husband and I had a busy day planned on our day off. To make good use of our time waiting on car we asked if someone could drop us off at nearby restaurant. Bill Finn was our driver, and was very friendly. We enjoyed being in his company, and thought Toyota West should hear about how great he is! More

Highlight of this dealer is; Chad Sothard We just don't want to spoil the words as that great business and customer service looks very simple.Chad thank you so much for being straight and hon We just don't want to spoil the words as that great business and customer service looks very simple.Chad thank you so much for being straight and honest as you promised in our Camry deal .Because of you we return again to Toyota West dealer to purchase our second car and we will be return without any doubt. I must say Chad is a definitely high light of this dealership. Also we just want to express our opinion about some updates; Thank you Toyota West for updating your facility to providing 5 star service to us for great car buying leasing experience Nur Isik More

100% Satisfied I am completely satisfied with my experiencing at Toyota West. David was friendly and knowledgeable. The buying process was hassle free. I would re I am completely satisfied with my experiencing at Toyota West. David was friendly and knowledgeable. The buying process was hassle free. I would recommend anyone looking for vehicle to stop by Toyota West, you won't be disappointed. More

My experience with Toyota West My overall experience with Toyota West was very good. I dealt with Fred Woda, he was extermely honest and friendly. I know I will be back in the futur My overall experience with Toyota West was very good. I dealt with Fred Woda, he was extermely honest and friendly. I know I will be back in the future as well as recommend Toyota West as well as Fred Woda to anyone who's in search of a vehicle. Thank you! Gloria Cedar More

Outstanding customer service Greeted quickly. Salesman was very helpful and patient showing us a variety of vehicles. Was able to find a good deal on a nice car within our price r Greeted quickly. Salesman was very helpful and patient showing us a variety of vehicles. Was able to find a good deal on a nice car within our price range. I would refer friends or family shop here. More

Help on a snow blizzard day I made it in for my early morning appointment even though it was snowing like a blizzard. I thought that my appointment would only be 1 hour, but whe I made it in for my early morning appointment even though it was snowing like a blizzard. I thought that my appointment would only be 1 hour, but when I learned that it would be more like 2.5 hours, Bill Finn offered to drive me to work. He is the best. He drove in a manner through the horrible traffic and snow storm that made me feel comfortable. The whole time telling me about Toyota and how much he liked working there. He was equally interested about me and ask questions to keep the conversation going. Before I knew it, I was at work and he was returning to Toyota West. He offered to come back and get me, but I had a full schedule. So a friend brought me back to Toyota. More

Pleasant sales experience. Zach from online sales was thoughtfully perseverent to earn my business without being aggressive. High ratings to him! He and his team worked out a g Zach from online sales was thoughtfully perseverent to earn my business without being aggressive. High ratings to him! He and his team worked out a great price, offered a spectacular atmosphere and customer experience. This was my most positive experience purchasing a car ever. I highly recommend this dealership. More

Other dealerships will never compare My wife and I have been going to Toyota West since 2006 and since our very first vehicle purchased they have impressed us over and over again. From th My wife and I have been going to Toyota West since 2006 and since our very first vehicle purchased they have impressed us over and over again. From the salesman, to the finance manager, to the service guys, their team is second to none. I have sent numerous friends and colleagues to Toyota West and everyone of them has also become return and possibly life long costumers. Since 2011 my wife and I no longer live in the state of Ohio yet we still make the 6 hour drive just to be able to purchase from this elite, one of a kind team. We are life long customers! Our most recent purchase was a 2015 Toyota Tundra Crew Max. We couldn't be more happy with the vehicle. We were also very surprised to see their brand new state of the art facility. I would like to specifically recommend our salesman Chad Sothard who has always gone above and beyond to make sure we are 100% satisfied from beginning to end. We will continue to buy from Chad as he is cut above and always holds himself to the highest standard. I would also like to recommend Herb Holler. He is a finance manager at Toyota West and is clearly one of the best in the business. Both of these men are the absolute best at what they do and Toyota West is extremely fortunate to have such employees taking care of their customers. More

I totaled my car I had to get another car after getting into an accident. One of my friends referred me to Toyota West and I was dreading the trip because it is a big I had to get another car after getting into an accident. One of my friends referred me to Toyota West and I was dreading the trip because it is a big dealership. I am a single mom and I think sometimes people try to take advantage. I called first and talked to David Seaman and he was awesome form the beginning. When I first arrived, I told him what I wanted to pay a month, he said "let me see what I can do" When I said can I have it in black, he said "let me see what we have". I have wanted a Toyota Corolla for a few years now and guess what??!! I am driving a BLACK 2014 Corolla with only 7800 miles on it and my payments are the same. I am sooooo happy right now. David Seaman and the finance guy who did my paperwork are great. I will be referring as many people as I can to Toyota West!! More

Battery replacement I came in for a battery replacement and it was so corroded that I needed new terminals. They had to order it in from Cincinnati, and with the snow I w I came in for a battery replacement and it was so corroded that I needed new terminals. They had to order it in from Cincinnati, and with the snow I was afraid they were not going to get it in. Breandan not only got me in last minute but got the parts in and had me out the door in 20 minutes. This is Customer Service! More