
Toyota West
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 1,760 reviews
I totaled my car I had to get another car after getting into an accident. One of my friends referred me to Toyota West and I was dreading the trip because it is a big I had to get another car after getting into an accident. One of my friends referred me to Toyota West and I was dreading the trip because it is a big dealership. I am a single mom and I think sometimes people try to take advantage. I called first and talked to David Seaman and he was awesome form the beginning. When I first arrived, I told him what I wanted to pay a month, he said "let me see what I can do" When I said can I have it in black, he said "let me see what we have". I have wanted a Toyota Corolla for a few years now and guess what??!! I am driving a BLACK 2014 Corolla with only 7800 miles on it and my payments are the same. I am sooooo happy right now. David Seaman and the finance guy who did my paperwork are great. I will be referring as many people as I can to Toyota West!! More
Battery replacement I came in for a battery replacement and it was so corroded that I needed new terminals. They had to order it in from Cincinnati, and with the snow I w I came in for a battery replacement and it was so corroded that I needed new terminals. They had to order it in from Cincinnati, and with the snow I was afraid they were not going to get it in. Breandan not only got me in last minute but got the parts in and had me out the door in 20 minutes. This is Customer Service! More
Impressive Sales I went into Toyota West looking for a new car because my current one was killing me in interest. Greg Hershey was so understanding and helpful that i I went into Toyota West looking for a new car because my current one was killing me in interest. Greg Hershey was so understanding and helpful that it made this process that has been killing me for 3 years officially end. He did everything right from an amazing attitude about the cars and the way they drive to the realism that he expresses in his speech. There was no corny sales pitch just real interactions between people. His knowledge on cars is pretty impressive. If you ever have anything that needs to be taken care of this is the guy you need to go to. I recommend this place Based solely on the people that there. More
Very Pleased with the Whole Buying Experience I requested Internet pricing from several dealers in the area. Toyota West came in with the best pricing on exactly the vehicle I was looking for. I requested Internet pricing from several dealers in the area. Toyota West came in with the best pricing on exactly the vehicle I was looking for. Frederick Rawlings was super to work with, answered all my questions and made the whole process stress free. More
First New Car I worked with Toyota West after an accident totalled my other car and it was a great experience. The employee who helped me (Frederick Rawlings) was v I worked with Toyota West after an accident totalled my other car and it was a great experience. The employee who helped me (Frederick Rawlings) was very patient, reasonable, and knowledgeable about all the cars and options. More
A wonderful place to get first car I had wonderful help from Chad and the entire group over at Toyota west and i would suggest if you are looking for a great car and great customer serv I had wonderful help from Chad and the entire group over at Toyota west and i would suggest if you are looking for a great car and great customer service go to them More
Salesman David Moore We will definitely be sending everyone we know to Toyota west in Columbus Ohio ... This team of people are Awesome!! Friendly and very knowledgeable! We will definitely be sending everyone we know to Toyota west in Columbus Ohio ... This team of people are Awesome!! Friendly and very knowledgeable!! I highly recommend this company to any and everyone. More
Nice job I like new building of TOYOTA WEST also i like the service and customer service especially from the employee service BREANDAN COOMBS he knows what he I like new building of TOYOTA WEST also i like the service and customer service especially from the employee service BREANDAN COOMBS he knows what he doing also he got a good customer service. More
Great Car Buying Experience I was in serious need of a new car, knew I wanted a Scion tC. I found the car on carsoup.com originally (saw about 10 in my area but this was the newe I was in serious need of a new car, knew I wanted a Scion tC. I found the car on carsoup.com originally (saw about 10 in my area but this was the newest with the least miles at the best price & certified pre-owned!) I submitted an inquiry with a credit app Sunday evening and heard from Zach that evening. My credit isn't amazing and I knew I needed my payments to be a certain amount and I was waiting on my tax return for my down payment, and he and the team at Toyota West were AWESOME!!! We were able to figure most of the details out via text while I was at work, went in that afternoon (Someone else was interested in the car, which I kinda thought maybe just a sales pitch-but someone else did come while I was there to possibly buy the car as well) The whole experience was easy, pretty quick and actually enjoyable (as enjoyable as buying a car can be). Zach was attentive and able to answer all my questions or find an answer for me. 100% next car I need or anytime anyone asks I will be referring to Zach @ Toyota West! More
SALESMAN FRED HODA IS AWESOME! Fred Hoda can get you into the car you want at a price you can afford. I went to a dealership before coming to Toyota West, they were not as helpful. Fred Hoda can get you into the car you want at a price you can afford. I went to a dealership before coming to Toyota West, they were not as helpful. As soon as I spoke to Fred, he went the extra mile to get me into the car I wanted, and he did it very fast. I appreciated that kind of attention. Buy from Fred Hoda! You wont be sorry! Finance guy Matt was great too! More