
Toyota West
Columbus, OH
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Great experience I bought my first car on my own after a divorce. I was scared of the process and of getting taken advantage of. I walked into Toyota West with apprehe I bought my first car on my own after a divorce. I was scared of the process and of getting taken advantage of. I walked into Toyota West with apprehension. I walked out with a new car and a great experience. I highly reccomend them. More
Toyota Lease I recently leased a Toyota Corolla from Toyota West. I worked with Frederick Rawlings who was very professional, helpful, and knowledgable. Ricky in t I recently leased a Toyota Corolla from Toyota West. I worked with Frederick Rawlings who was very professional, helpful, and knowledgable. Ricky in the finance department was great to work with as well. The entire experience was positive and the process went smoothly. I highly recommend Toyota West and the Freddie the salesman. More
Great Customer Service Fred was very patient and helpful with meeting all of our needs. He made our experience stress free and made my car buying experience one of the best. Fred was very patient and helpful with meeting all of our needs. He made our experience stress free and made my car buying experience one of the best. More
Outstanding customer service, thanks to Dave Moore We went to Toyota West looking at refinancing options, and/or possibly buying something new. Dave Moore helped us complete the initial paperwork but a We went to Toyota West looking at refinancing options, and/or possibly buying something new. Dave Moore helped us complete the initial paperwork but also was very helpful in explaining all of our options. Any questions we had were answered knowledgably and patiently, making sure we understood everything. In the end we chose to buy something newer, and left with lower payments than we had on previous vehicle. Thank you so much Dave Moore and Toyota West! More
Love my car The dealer Found a car for me that was exactly everything I wanted, and in my price range. Very knowledgeable about everything and answered all the qu The dealer Found a car for me that was exactly everything I wanted, and in my price range. Very knowledgeable about everything and answered all the questions I had regarding the vehicle. Very happy with my experience with Toyota west!! More
great great service I got great service if I had any questions they made sure to answer it I would recommend Toyota west to anybody looking for a car I got great service if I had any questions they made sure to answer it I would recommend Toyota west to anybody looking for a car More
Good experience overall, thanks to Zach Chinn. To make a long story short, I spoke with Zach, got all the paperwork completed and sent back to the dealership, had the car shipped to me up here in N To make a long story short, I spoke with Zach, got all the paperwork completed and sent back to the dealership, had the car shipped to me up here in NH. Everything was as it should be except for the title-work. This, I want to make clear was not Zach's fault, although I will not mention others names in negativity. I couldn't get in touch with the finance guy I had worked with. When i finally did he told me it was normal and if I wanted to fix it I'd have to do it myself in my state. I called the NH DMV and they reassured me it he was incorrect. I never heard back from him after multiple attempts to contact via phone and text message (which I know was the correct number because that's what I had used to contact him before I bought the car). I had to, in order to make things happen, make a bit of a stink and get the Finance Director, Lee, involved. Once I spoke with Lee however, we were able to create a plan of action to get the title issue resolved relatively quickly. I would buy another vehicle from Toyota West with Zach handling my purchase. Easy, fast, and got what I was expecting. More
Great Experience The sales rep we worked with was great! Fred Woda, understood our issue and really worked to get us a car. My daughter had a credit issue but needed The sales rep we worked with was great! Fred Woda, understood our issue and really worked to get us a car. My daughter had a credit issue but needed a car desperately. Fred got her pre-qualified gave her some guidelines to stick with and then showed her over 5 cars and then the website for so many more. She had a choice! She was concerned about that with her credit. The finance guy get the payment in the area she had to have it in and even gave her great advise on how to fix the credit. She got her car, in a payment range she need and is thrilled to be moving forward again. Thank you Fred for your hard work and putting up with our questions. Mom Tammy Nielson More
Zach Chinn I have never went to a car dealership and felt so comfortable. Zach was awesome. He was extremely friendly, and guided me through it all. He didn't fo I have never went to a car dealership and felt so comfortable. Zach was awesome. He was extremely friendly, and guided me through it all. He didn't force me to buy anything, and he lead me to the right track. He made the process a thousand times less stressful. I couldn't be happier with my purchase. More
David Moore Dave made a very nerve racking experience a very pleasant and effortless experience. He was very helpful and informative. He did everything in his pow Dave made a very nerve racking experience a very pleasant and effortless experience. He was very helpful and informative. He did everything in his power top work around my budget. I really appreciate his help in finding my new car. Thank you so much Dave!! More