
Toyota West
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 1,755 reviews
Great place to look at many makes and models! What a great experience! David and Aaron are the best to work with. My son bought a car this summer from them and when I went in to see what they had What a great experience! David and Aaron are the best to work with. My son bought a car this summer from them and when I went in to see what they had they discussed many options with me and helped me find the best deal! I test drove several makes and models and was extremely happy with their knowledge and assistance. More
Completely Happy I must say this was the most hassle free car buying experience ever. After having both mine and my boyfriend's cars totaled out just before Christmas, I must say this was the most hassle free car buying experience ever. After having both mine and my boyfriend's cars totaled out just before Christmas, my supervisor referred me to Toyota West. He told me I wouldn't regret it. We went and looked for my boyfriend's car first. Freddie was his car salesman. He did such a great job with him. That it was a no brainer for when I went to get my car, I wanted to deal with him as well. I had my children with me and he even went to the lengths to look for a pencil for them to do their homework when they asked. I told him that this process was a little scary for me. I'm one who usually would buy and pay cash for my cars. He explained everything down to each and every detail so that I was completely comfortable. He was very compassionate with the situation of me saying that I wanted to keep it to a certain monthly payment. Between Freddie and the finance manager Matt Harris I happily walked out of there with a 2011 Hyundai Sonata Limited. I can happily say that they went above and beyond compared to the first car lot I went to. I have and will happily refer friends and family to Toyota West so they may experience the best car buying experience as well. I must say my supervisor was right I don't regret it. More
Review I loved our salesmen is the second car we have purchased through him. He really knows what he's doing. He truly is an amazing sales man I loved our salesmen is the second car we have purchased through him. He really knows what he's doing. He truly is an amazing sales man More
Best Car Buying Experience My wife and I had a very pleasant buying experience at Toyota West on Jnauary 16, 2015. Out Sales Representative, David Seaman, was professional, kno My wife and I had a very pleasant buying experience at Toyota West on Jnauary 16, 2015. Out Sales Representative, David Seaman, was professional, knowledgeable and organized. Additionally, his F & I Manager was just as organized. Within 3 hours, we were driving home to Mason, Ohio, some 80 miles away, in our new Corolla!! Very nice car!! We plan to consider Toyota West for our next purchase and will be recommending Mr. Seaman to our friends and family. More
Great experience with new vehicle purchase We had a terrific experience at this dealership. Granted you need to get past the location, construction, appearance etc. Purchasing a new Toyota Si We had a terrific experience at this dealership. Granted you need to get past the location, construction, appearance etc. Purchasing a new Toyota Sienna for my wife was a pleasant experience. Tim Evans, the salesman was great to deal with! We got a great deal for the car and great service on top of it. Tim was even available after the purchase, on email and by phone and has been very helpful. 3 weeks after the purchase, we realized that the car had not come with front license plate holder pre-installed. Tim was kind to bring the plates to our home on the coldest day this winter and fixed the new plates in our garage! Enough said! More
Great Experience Worked with Fred Rawlings. Purchased a 2011 Toyota Prius. The entire transaction was hassle free & pleasent. Fred is extremely fair & personable. He w Worked with Fred Rawlings. Purchased a 2011 Toyota Prius. The entire transaction was hassle free & pleasent. Fred is extremely fair & personable. He was great with our young kids (keeping them entertained which was a huge help) & he was extremely accommodating with snacks & drinks while we waited. Fred made great conversation & really seemed to care about us beyond a car sale. Fred stayed late past his shift & didn't pull off in his car until we pulled off in ours (nice touch). Jeremy Francis is running a great shop over there, you can tell he's passed his philosophies of fairness & goodness onto his staff. I'll always shop Toyota West & highly recommend to others. Thanks! /ms More
Toyota Prius 2015, Purchase I sent an online inquiry for a Toyota Prius. Less than 10mins, I received a call from Zach Chinn and after he answered some basic questions I had, a I sent an online inquiry for a Toyota Prius. Less than 10mins, I received a call from Zach Chinn and after he answered some basic questions I had, a test drive was scheduled for later in the day. Mr. Chinn was very knowledgeable, highly courteous, patient and concerned of any needs of mine. He quickly offered the incentives and rebates without me having to inquire about them. I felt very good about making my car purchase with Mr. Chinn as my salesperson. After the purchased, he repeatedly emphasized that I feel comfortable to call him and to ask additional questions regarding the features of my new purchase. Purchasing a new car takes a lot of time and research, but Zach Chinn was an excellent match for my car buying needs. On other car purchases, the salesman only seemed interested in what he could push on me. I am very pleased about this experience. More
Ride to work Bill Finn was very nice and accomodating giving me a ride to work while my car was at the service department. I really appreciated having this Excelle Bill Finn was very nice and accomodating giving me a ride to work while my car was at the service department. I really appreciated having this Excellent service! More
Very Helpful The staff was friendly, made me feel comfortable and got me an amazing deal on a car that I love.They also gave me a great warranty for buying one of The staff was friendly, made me feel comfortable and got me an amazing deal on a car that I love.They also gave me a great warranty for buying one of their certified used cars. More
Great experience! I dont like shopping for cars and hate having to play the car buying "game". I did my research on the car I wanted and had my own financing ready to g I dont like shopping for cars and hate having to play the car buying "game". I did my research on the car I wanted and had my own financing ready to go. I finally decided I was ready to go fight the dealership to get what I wanted, but was pleasantly surprised when Fred Woda and the finance team listened to how I wanted to buy the car.This has been the least stressful car I've ever bought and look forward to working with Fred and Toyota West again! More