Toyota West

Great experience with new vehicle purchase We had a terrific experience at this dealership. Granted you need to get past the location, construction, appearance etc. Purchasing a new Toyota Si We had a terrific experience at this dealership. Granted you need to get past the location, construction, appearance etc. Purchasing a new Toyota Sienna for my wife was a pleasant experience. Tim Evans, the salesman was great to deal with! We got a great deal for the car and great service on top of it. Tim was even available after the purchase, on email and by phone and has been very helpful. 3 weeks after the purchase, we realized that the car had not come with front license plate holder pre-installed. Tim was kind to bring the plates to our home on the coldest day this winter and fixed the new plates in our garage! Enough said! More

Great Experience Worked with Fred Rawlings. Purchased a 2011 Toyota Prius. The entire transaction was hassle free & pleasent. Fred is extremely fair & personable. He w Worked with Fred Rawlings. Purchased a 2011 Toyota Prius. The entire transaction was hassle free & pleasent. Fred is extremely fair & personable. He was great with our young kids (keeping them entertained which was a huge help) & he was extremely accommodating with snacks & drinks while we waited. Fred made great conversation & really seemed to care about us beyond a car sale. Fred stayed late past his shift & didn't pull off in his car until we pulled off in ours (nice touch). Jeremy Francis is running a great shop over there, you can tell he's passed his philosophies of fairness & goodness onto his staff. I'll always shop Toyota West & highly recommend to others. Thanks! /ms More

Toyota Prius 2015, Purchase I sent an online inquiry for a Toyota Prius. Less than 10mins, I received a call from Zach Chinn and after he answered some basic questions I had, a I sent an online inquiry for a Toyota Prius. Less than 10mins, I received a call from Zach Chinn and after he answered some basic questions I had, a test drive was scheduled for later in the day. Mr. Chinn was very knowledgeable, highly courteous, patient and concerned of any needs of mine. He quickly offered the incentives and rebates without me having to inquire about them. I felt very good about making my car purchase with Mr. Chinn as my salesperson. After the purchased, he repeatedly emphasized that I feel comfortable to call him and to ask additional questions regarding the features of my new purchase. Purchasing a new car takes a lot of time and research, but Zach Chinn was an excellent match for my car buying needs. On other car purchases, the salesman only seemed interested in what he could push on me. I am very pleased about this experience. More

Ride to work Bill Finn was very nice and accomodating giving me a ride to work while my car was at the service department. I really appreciated having this Excelle Bill Finn was very nice and accomodating giving me a ride to work while my car was at the service department. I really appreciated having this Excellent service! More

Very Helpful The staff was friendly, made me feel comfortable and got me an amazing deal on a car that I love.They also gave me a great warranty for buying one of The staff was friendly, made me feel comfortable and got me an amazing deal on a car that I love.They also gave me a great warranty for buying one of their certified used cars. More

Great experience! I dont like shopping for cars and hate having to play the car buying "game". I did my research on the car I wanted and had my own financing ready to g I dont like shopping for cars and hate having to play the car buying "game". I did my research on the car I wanted and had my own financing ready to go. I finally decided I was ready to go fight the dealership to get what I wanted, but was pleasantly surprised when Fred Woda and the finance team listened to how I wanted to buy the car.This has been the least stressful car I've ever bought and look forward to working with Fred and Toyota West again! More

It was a really friendly experience They are really friendly, have so much patienty with us, Justin H., showed all the cars that we wanted to see. We finally got a second hand, Hyundai They are really friendly, have so much patienty with us, Justin H., showed all the cars that we wanted to see. We finally got a second hand, Hyundai Elantra, with all the options. We are very happy with this team. More

Professional & Friendly Experience After having been a loyal Honda owner, I decided I wanted to switch to Toyota for a new FJ Cruiser. I already knew the Cruiser specs but needed to te After having been a loyal Honda owner, I decided I wanted to switch to Toyota for a new FJ Cruiser. I already knew the Cruiser specs but needed to test drive it for final decision. I also test drove a 4Runner. It was hard to choose between the two. The sales specialist, Chad Sothard, was very patient with me as I mulled over which vehicle to buy. He answered my questions even on his days off. I was never pressured into making a decision. I felt very comfortable in dealing with Chad Sothard. If you are looking into a no-pressure salesman, Chad is the man! Very professional and knowledgeable on Toyota vehicles. He made the difference! More

Fast, honest, and effecient Even when I change vehicles I am bringing in for repairs, they take in stride and service the vehicle with no hassle. (Headlights are more important Even when I change vehicles I am bringing in for repairs, they take in stride and service the vehicle with no hassle. (Headlights are more important than an oil change :-) And the shuttle is a lifesaver to get me to work on time More

excellent! I went to Toyota West, that was my best experience of buying a car. They help me to choice the best one. In fact that is what I want!. thanks Toyota W I went to Toyota West, that was my best experience of buying a car. They help me to choice the best one. In fact that is what I want!. thanks Toyota West. More