
Toyota West
Columbus, OH
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Excellent buying experience Zach was great from start to finish and made my Fiancé and I feel very comfortable with purchasing a new RAV4. He was very knowledgable on the vehicle Zach was great from start to finish and made my Fiancé and I feel very comfortable with purchasing a new RAV4. He was very knowledgable on the vehicles and made sure he knew our needs when we walked through the door. More
Great service My car battery died the day before I was to travel back to New Jersey. It was suggested that I take my car to Toyota West. I got there just in time se My car battery died the day before I was to travel back to New Jersey. It was suggested that I take my car to Toyota West. I got there just in time service staff was about to leave for the day until Michael Porter over heard my story regarding y car issue. Michael jumped on the case immediately before I knew it the car had a new battery and I was on my way back to New Jersey. More
Go to Fred Moda My mom recommended for me to come here. I was at the same dealership 10 yrs ago where I purchased my first Toyota Corolla and then a luxury car and no My mom recommended for me to come here. I was at the same dealership 10 yrs ago where I purchased my first Toyota Corolla and then a luxury car and now back to here! Fred is super friendly, patient and informative! More
Great Experience with Salesman I went to the used car lot at Toyota West to find a car for my son. I came in with expectations of finding a car with less than 70,000 miles for abou I went to the used car lot at Toyota West to find a car for my son. I came in with expectations of finding a car with less than 70,000 miles for about 10K. After hearing that my son was a recnet college graduate and that we needed this car to last for awhile, Greg showed us a used "new" vehicle that was still under mfr warranties with the cost within the same range that we were looking for. It was the first car my son test drove so weren't really sure that this was the one. After walking us through the lot and showing us prices and mileage on other used cars, we knew that we indeed had a great value. Paperwork is another thing altogether, The internet was not working well when we were there. The finance guy was friendly and informative however so I could not fault him for the delay. More
I bought a 2015 Toyota Tundra After looking at several dealers and not finding the Truck I wanted and being told that it was not avialble anywhere Toyota West, Columbus Ohio had mo After looking at several dealers and not finding the Truck I wanted and being told that it was not avialble anywhere Toyota West, Columbus Ohio had more tundra's in stock than all the dealers I had shopped put togather. David Seaman was very enjoyable to work with and he made my buying experience very easy explaining all options so I could do what was best for me. More
great I worked with Justen and he was great. The only thing is they're short staffed on Sundays so it took a long time to get all my paperwork....But there I worked with Justen and he was great. The only thing is they're short staffed on Sundays so it took a long time to get all my paperwork....But there were a lot of people waiting to buy there cars so that speaks for itself. Also they were taking a long time to detail my car before i drove it off the lot so Justin stepped in and helped detail it to help speed up the process. Great customer service More
I purchased a 2015 Toyota Camry LE I had a great experience with the guys at Toyota West. They were fun, friendly and patient with me while I picked out the right car for me. Thanks. I had a great experience with the guys at Toyota West. They were fun, friendly and patient with me while I picked out the right car for me. Thanks. More
Simple transaction This transaction was simple and straight forward because I knew who I wanted to work with. I purchased a 2013 Avalon from Dean and he was great. Onc This transaction was simple and straight forward because I knew who I wanted to work with. I purchased a 2013 Avalon from Dean and he was great. Once again, Dean was great and I recommend him to anyone interested in a Toyota! More
Bill Finn is an awesome customer service rep! He greeted me when I walked in the door in a pleasant manor. He dropped me off to my work while my car was getting serviced. Bill displayed effective He greeted me when I walked in the door in a pleasant manor. He dropped me off to my work while my car was getting serviced. Bill displayed effective communication skills during the commute from the service center to my job. Thanks Bill Finn. More
Superior Customer Service I had been to five (5) dealer ships before I discover Toyota West . Fred Woda greeted me in the parking lot, welcomed me in and asked me what I wanted I had been to five (5) dealer ships before I discover Toyota West . Fred Woda greeted me in the parking lot, welcomed me in and asked me what I wanted. He went above and beyond the call of duty to get me what I could afford. The toyota guys made me feel apart of the team. Even after I bought the car, it needed repairs and Mr Woda was right there. I will definately refer friends and family so they can enjoy the wonderful, no worries, experience I did purchasing a car. Thank uou so very much. More