Toyota West

Fantastic deal, and a great, non-pressure sales rep My 2nd vehicle from Toyota West, and it was a very good experience. My sales person was Justin Humphreys at Toyota West, and he is a very nice, helpfu My 2nd vehicle from Toyota West, and it was a very good experience. My sales person was Justin Humphreys at Toyota West, and he is a very nice, helpful, no-pressure salesman. Really, he was more interested in finding the right fit for me, for a good price than just moving something off the lot. The way it ended up, I got a 2013 Toyota Camry for a price that I never thought would be possible. And I love this car...it is as advertised, everything I thought it would be and more. (It's my first Camry) Highly recommend Toyota West, and specifically Justin Humphreys. You'll love it, I promise. More

Wonderful experience Thankful for Frederick Rawlings and his willingness to find answers to questions that I had regarding my recent purchase of a Highlander Hybrid. Did Thankful for Frederick Rawlings and his willingness to find answers to questions that I had regarding my recent purchase of a Highlander Hybrid. Did not pressure me into making a purchase but was very helpful in keeping me updated on the status of the vehicle. His friendly personality truly made this a wonderful experience for me. Toyota West had the vehicle that I was looking for and Freddy was critical in getting a deal done for a price that I was willing to pay. More

Car serviced Bill Finn was incredibly friendly, approachable, and helpful when providing me a shuttle ride to my home while my car was being serviced. The ride was Bill Finn was incredibly friendly, approachable, and helpful when providing me a shuttle ride to my home while my car was being serviced. The ride was also comfortable. More

Fantastic Work! I am new to the Columbus area and I had just returned from an extended stay overseas. I had to get a residence and other fundamental items reset to t I am new to the Columbus area and I had just returned from an extended stay overseas. I had to get a residence and other fundamental items reset to the local area and from the first inquiry with the team at Toyota West through the eventual lease of a 2014 Camry, they provided the guidance input and support required for me to meet the new demands of the changes. I will always remember the excellent service provided by Frederick Rawlings and Gregory Young and I will always drive my new Camry confident of the wise choice of leasing a Toyota. Thank you Guys, its a great ride!! Alberto R. Pellot . More

great customer service The whole experience of choosing and purchasing my car was made easy and pleasant one by the sales associate Fred. He was patient and listened to what The whole experience of choosing and purchasing my car was made easy and pleasant one by the sales associate Fred. He was patient and listened to what I wanted and showed me a variety of vehicles. I did not feel pressured into buying and he was happy to answer all of my questions. More

Amazing experience! I unfortunately was working with terrible credit and was doubtful about even inquiring about a new car. Worried that I was going to wast their time I I unfortunately was working with terrible credit and was doubtful about even inquiring about a new car. Worried that I was going to wast their time I reluctantly persued getting a new vehicle. After pulling my credit and looking at everything they decided to work with me and to my amazement even gave me a solid APR based on my bad credit. The Car was Prestine in my book. Still looked brand new and was exactly what I was looking for. Thanks to Matt Harris and Jeremy for all your help More

Awesome Experience I would highly recommend this dealership. They were happy to work with me and answer a ton of questions until I was completely satisfied with my purch I would highly recommend this dealership. They were happy to work with me and answer a ton of questions until I was completely satisfied with my purchase. They made me a deal that couldn't be refused. I'm very happy with my experience and purchase. More

Quick and Courteous Bill, the driver was very polite. He got me right out of the dealership and to work. We agreed upon an 11:30 pick up time. When I went outside he was Bill, the driver was very polite. He got me right out of the dealership and to work. We agreed upon an 11:30 pick up time. When I went outside he was sitting there waiting for me. More

Incredibly Fair & Very Personable Their service prices are fair and if a coupon or discount is available they will let you know. Their servicemen are incredibly nice and I'm impressed Their service prices are fair and if a coupon or discount is available they will let you know. Their servicemen are incredibly nice and I'm impressed that they do not treat women as if they don't know anything about cars - they are very respectful. That they offer shuttle service was great. I was able to drop off my car before work and pick it up at lunch because of this service. My shuttle driver was very personable and right on time to pick me up. Thank you for such great experiences (I've had more than one)! More

The perfect buying experience. Awesome Service!!!!! From the time I spoke with salesman Zach Chinn over the internet I knew I only wanted to deal with him. He did not put any pressure on me to come in. From the time I spoke with salesman Zach Chinn over the internet I knew I only wanted to deal with him. He did not put any pressure on me to come in. I made and appt and had to cancel. I appreciate that he did not call and bug me to come in. I went to another dealership the day before and it was an okay experience. Actually, I had been trying all day to leave but they kept bringing out vehicles for me to try. I was told that I would not be able to afford the used vehicle I wanted. I always get what I want and I was not going to settle. I have been wanting a Rav 4 for many years. It was a very calm, easy and pleasurable experience with both the salesman and the finance person. The friends I brought with me were just as surprised as I was at the level of service i received. I wish I knew 100 people who wanted to buy a car. I would definitely send them there. I would even send my mother there. I wish more dealerships operated this way. These gentlemen took what is normally a dreaded experience and made it pleasurable. I am truly an ecstatic customer and will remain a customer for years to come. More