Toyota West

Service with a Smile The quality of Customer Service provided by Michael Porter was exceptional! I had a number of questions and Michel went to two different departments The quality of Customer Service provided by Michael Porter was exceptional! I had a number of questions and Michel went to two different departments to get me answers. He made sure I was happy with the Dealership and that I would be a returning customer. All employees were thoughtful, helpful, and courteous. Easy to understand why the Dealership is rated so high! Thank you. More

Thanks for The Shuttle The shuttle service was very good. I was concerned about missing work time and that wasn't a concern thanks to Bill Finn. Very prompt and friendly. The shuttle service was very good. I was concerned about missing work time and that wasn't a concern thanks to Bill Finn. Very prompt and friendly. More

Funny Man Fred Last time I had gone to a dealership was 10yrs ago. I drove in to the used car lot and Fred walked up to my door immediately to help my family!! fr Last time I had gone to a dealership was 10yrs ago. I drove in to the used car lot and Fred walked up to my door immediately to help my family!! from that minute on Fred walked us through the best deal for us. No pushing, no harassment, Just an enjoyable experience from start to finish! Fred was by far the best salesman EVER!! I will defiantly go back as well as recomend him to friends!! Thanks Fred!! you ROCK!! Jen Rios More

Always a good experience very friendly and helpful The experience was great they had the car we was looking for and got us where we needed to be on numbers very friendly and helpful staff The experience was great they had the car we was looking for and got us where we needed to be on numbers very friendly and helpful staff More

Shuttle Service This review is about the shuttle service...I live past Harrisburg toward Mt. Sterling and was thrilled when Bill Finn was able to provide transportati This review is about the shuttle service...I live past Harrisburg toward Mt. Sterling and was thrilled when Bill Finn was able to provide transportation back to my home since it was anticipated that my service would take 4-5 hours. I have always enjoyed the treatment I've gotten from the service staff too and have been pleased with the work done by the technicians. My only complaint is the website to schedule service visits. I've tried it from home computer and from mobile phone..it needs work. Other than that, I'll keep coming back for service and purchasing new vehicles. More

Great people - I'll go back again Everyone I dealt with, from Freddy in sales to Lee in finance and their manager, Greg, were wonderful - very friendly, helpful, and went out of their Everyone I dealt with, from Freddy in sales to Lee in finance and their manager, Greg, were wonderful - very friendly, helpful, and went out of their way to help me get the car and the deal I wanted. Definitely recommend Toyota West; I'll be going there for my next Toyota. More

Great experience! Best car buying experience ever! Mark and David Van Stone were both very knowledgeable, friendly and personable. They worked to make sure we ended up Best car buying experience ever! Mark and David Van Stone were both very knowledgeable, friendly and personable. They worked to make sure we ended up in the car that we wanted. Everyone at the dealership was very nice and made sure we were taken care of. More

Fred Woda was my sales person at Toyota West. He was nice, friendly and very knowledgeable about my car. I would recommend him to my friends and family mem was my sales person at Toyota West. He was nice, friendly and very knowledgeable about my car. I would recommend him to my friends and family members to see about purchasing a car. More

Service Dept. is very helpful We have 3 camrys and 1 highlander. After our old mechanic retired we were at a loss as to who to use for our "fleet". We started with Aaron who got We have 3 camrys and 1 highlander. After our old mechanic retired we were at a loss as to who to use for our "fleet". We started with Aaron who got us in the door years ago. We continue to go back because of staff like K. C. and Bill. They fix things well and the few times I've had issues, Scott the service manager helped us. More

Great car, great deal Our salesman, David Seaman, was very thoughtful and personable throughout the purchase process. He ensured that all needs were met and worked to get t Our salesman, David Seaman, was very thoughtful and personable throughout the purchase process. He ensured that all needs were met and worked to get the best possible price. We have been back twice on other business and both times he greeted us warmly and remembered us. I will be buying me next car from him. More