Toyota West

Always treats me like I matter Bill Finn drove me home because the work was going to take longer than expected. Very pleasant ride. A comfortable ride home. What a surprise. Bill Finn drove me home because the work was going to take longer than expected. Very pleasant ride. A comfortable ride home. What a surprise. More

Excellent service Everything about this service visit was pleasant. Bill Finn met me as I drove in, directed me to the service department, and K.C. took my information Everything about this service visit was pleasant. Bill Finn met me as I drove in, directed me to the service department, and K.C. took my information, etc. I was offered shuttle service to and from my office, and Bill Finn provided EXCELLENT service. Both men were extremely helpful and professional. Will definitely bring my car back here for service in the future. More

Best experience by far!! I went to Toyota west today because I had my eye on a Kia soul. I test drove a couple of them and was given plenty of time to do so. I ended up leavin I went to Toyota west today because I had my eye on a Kia soul. I test drove a couple of them and was given plenty of time to do so. I ended up leaving the lot that day with the Kia soul I wanted! My sales associate Justin H did an amazing job. He was kind and courteous. He made sure my car was very clean and ready to drive home in. He also made sure to keep my payments right where I wanted it to be. The staff was also great. Took their time to visit and talk while Justin was getting everything ready. I didn't think I would be driving home in "my" car today but I was. I would recommend Toyota west to anyone who was looking to buy a vehicle. More

Wonderful Dean Mahalati was very friendly and helpful. He was so patient to answer all my questions and very quick with the service. I would definitely recommen Dean Mahalati was very friendly and helpful. He was so patient to answer all my questions and very quick with the service. I would definitely recommend him to my friends. More

Shuttle service when vehicle at dealer for maintenance Bill Finn provided great service today. I was worried when I heard that the service would take several hours and that the building with a toy area tha Bill Finn provided great service today. I was worried when I heard that the service would take several hours and that the building with a toy area that I was used to was no longer there, that we'd be stuck sitting in the small modular unit with my 4 year old for several hours. Bill saved the day when he shuttled us off while our car was serviced. Thank you! He was very friendly and even interacted with my son, playing the I spy the yellow car game on our ride :) More

Shuttle service when vehicle at dealer for maintenance Need transportation to work when dropping vehicle off for service. Bill Finn drives me to work and picks me up when my car is done. He has been doin Need transportation to work when dropping vehicle off for service. Bill Finn drives me to work and picks me up when my car is done. He has been doing this for four years now, from when I bought my 2010 Venza through today when I had my first scheduled maintenance on my 2014 Venza. He is a cheerful, kind man who makes the ride to work pleasant. More

Great service Justin was very friendly, swift, and got us a great deal! I would recommend justin to friends and family. We said hello to a goodbuy! Justin was very friendly, swift, and got us a great deal! I would recommend justin to friends and family. We said hello to a goodbuy! More

Great Customer Service Overall the employees were great. Answered all my questions and were very quick with their service. Other than the front office lady who was rude and Overall the employees were great. Answered all my questions and were very quick with their service. Other than the front office lady who was rude and very short with me the rest of the staffs attitude and friendliness outweigh her poor support. More

Wonderful We've been to many dealers. We've met many salesman, but David Seaman was different, he was very patient with us he did not pressure us, and he had a We've been to many dealers. We've met many salesman, but David Seaman was different, he was very patient with us he did not pressure us, and he had a quick answer of any question we asked. His communication was great. After all, David Seaman made our car buying very very simple. More

Toyota west columbus ohio The entire operation is efficient and customer-oriented. Bill was pleasant and seemed to want to do a good job. No complaints at all and can recommend The entire operation is efficient and customer-oriented. Bill was pleasant and seemed to want to do a good job. No complaints at all and can recommend. More