Toyota West

Friendly Professionals From the moment I pulled up to their service area, Bill Finn welcomed me and directed me where to go. He told me that Brian would be my service rep, From the moment I pulled up to their service area, Bill Finn welcomed me and directed me where to go. He told me that Brian would be my service rep, and my experience with Brian was much the same. Everyone was extremely friendly AND they gave me a ride back to my home. I could not be happier with their service. More

Bill Finn I went to Toyota West for service. I was greeted by Bill Finn who was very kind and friendly. He said he was a "greeter" but he was so much more. I went to Toyota West for service. I was greeted by Bill Finn who was very kind and friendly. He said he was a "greeter" but he was so much more. He offered me a shuttle ride several times and even remembered my name when I came back to pick up my car. KC and the entire staff inside were knowledgeable and answered all of my questions. Overall, excellent service by all! More

Review: Toyota West We dealt with Zach. He was very personable, friendly, and informative. He went out of his way to make us feel comfortable before, during, and after ou We dealt with Zach. He was very personable, friendly, and informative. He went out of his way to make us feel comfortable before, during, and after our purchase. I would recommend him and Toyota West to anyone looking to buy a new car. More

overall great experience Bill was awesome, Aaron did great job of explaining service and his recommendations. Even with dealership being torn up for construction, it was an ea Bill was awesome, Aaron did great job of explaining service and his recommendations. Even with dealership being torn up for construction, it was an easy experience. More

Don Fosco I have to say Don was really a great guy to work with. He was very knowledgeable about the cars I was looking at and very patient and not at all pushy I have to say Don was really a great guy to work with. He was very knowledgeable about the cars I was looking at and very patient and not at all pushy. I would definitely buy another car from him and suggest his services to anyone I know. Overall experience with Toyota West and their used car staff...excellent!! More

Shuttle Services is great I dropped off my van for service and I needed ride back to work. Bill's shuttle service was very friendly and on-time. I hope the hours for the shutt I dropped off my van for service and I needed ride back to work. Bill's shuttle service was very friendly and on-time. I hope the hours for the shuttle service is extended to 5pm. More

Highly Recommended With fast reliable service I couldn't go wrong. Don has worked with me to make my 1st car buying purchase a success and I can't be happier! With fast reliable service I couldn't go wrong. Don has worked with me to make my 1st car buying purchase a success and I can't be happier! More

Zach Chinn Had a great experience with Zach. He was extremely helpful and informative; really went the extra mile to make us feel welcome, comfortable, and at ho Had a great experience with Zach. He was extremely helpful and informative; really went the extra mile to make us feel welcome, comfortable, and at home. Great sales rep. More

Like visting friends instead of "service people" Though no one takes a car in for service excited about the experience, the gloom and disgust about the process is often magnified by "service people" Though no one takes a car in for service excited about the experience, the gloom and disgust about the process is often magnified by "service people" who treat you as an imposition and your car as simply a token. What has been refreshing about my experience at Toyota West is that the opposite has been true - the employees genuinely care about you as a customer, while also understanding the importance of your car and the value of your time. Each time I have arrived, I have been warmly welcomed and taken in with kindness and respect. The shuttle service is especially efficient in the morning hours, and today allowed me to be back in my office (10 miles away) less than 20 minutes after I arrived, all while driver Bill Finn made it an enjoyable conversation rather than merely "time missed from the office." Best yet ,they truly keep their promises, and when they say they'll get back to you at a certain time, or your car will be ready at a certain hour, you can bet you won't be waiting around. More

Excellent Service I was treated very well and my car was well taken of. I have total confidence on their service! I have been with the Toyota West since 1992! I was treated very well and my car was well taken of. I have total confidence on their service! I have been with the Toyota West since 1992! More