
Toyota West
Columbus, OH
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Don Fosco I have to say Don was really a great guy to work with. He was very knowledgeable about the cars I was looking at and very patient and not at all pushy I have to say Don was really a great guy to work with. He was very knowledgeable about the cars I was looking at and very patient and not at all pushy. I would definitely buy another car from him and suggest his services to anyone I know. Overall experience with Toyota West and their used car staff...excellent!! More
Shuttle Services is great I dropped off my van for service and I needed ride back to work. Bill's shuttle service was very friendly and on-time. I hope the hours for the shutt I dropped off my van for service and I needed ride back to work. Bill's shuttle service was very friendly and on-time. I hope the hours for the shuttle service is extended to 5pm. More
Highly Recommended With fast reliable service I couldn't go wrong. Don has worked with me to make my 1st car buying purchase a success and I can't be happier! With fast reliable service I couldn't go wrong. Don has worked with me to make my 1st car buying purchase a success and I can't be happier! More
Zach Chinn Had a great experience with Zach. He was extremely helpful and informative; really went the extra mile to make us feel welcome, comfortable, and at ho Had a great experience with Zach. He was extremely helpful and informative; really went the extra mile to make us feel welcome, comfortable, and at home. Great sales rep. More
Like visting friends instead of "service people" Though no one takes a car in for service excited about the experience, the gloom and disgust about the process is often magnified by "service people" Though no one takes a car in for service excited about the experience, the gloom and disgust about the process is often magnified by "service people" who treat you as an imposition and your car as simply a token. What has been refreshing about my experience at Toyota West is that the opposite has been true - the employees genuinely care about you as a customer, while also understanding the importance of your car and the value of your time. Each time I have arrived, I have been warmly welcomed and taken in with kindness and respect. The shuttle service is especially efficient in the morning hours, and today allowed me to be back in my office (10 miles away) less than 20 minutes after I arrived, all while driver Bill Finn made it an enjoyable conversation rather than merely "time missed from the office." Best yet ,they truly keep their promises, and when they say they'll get back to you at a certain time, or your car will be ready at a certain hour, you can bet you won't be waiting around. More
Excellent Service I was treated very well and my car was well taken of. I have total confidence on their service! I have been with the Toyota West since 1992! I was treated very well and my car was well taken of. I have total confidence on their service! I have been with the Toyota West since 1992! More
great service What can I really say about a dealership that always takes care of me in a friendly and speedy way. Its a great place to shop. What can I really say about a dealership that always takes care of me in a friendly and speedy way. Its a great place to shop. More
Great Experience I was very pleased with my first dealership experience. Cole Garside was very polite, helpful, and went out of his way to help me. The shuttle servic I was very pleased with my first dealership experience. Cole Garside was very polite, helpful, and went out of his way to help me. The shuttle service is absolutely fantastic, great idea! The driver , Bill Finn, was polite, on time, and made me feel at easy and safe. I would definitely recommend this service and look forward to coming back. More
Excellent service I had my car serviced at Toyota West on 6/9/14. Cole was the service rep assigned to me. He was very helpful and courteous. He told me the recall wo I had my car serviced at Toyota West on 6/9/14. Cole was the service rep assigned to me. He was very helpful and courteous. He told me the recall would take about 3 hours. He suggested that I use the shuttle service to allow me to return home instead of waiting at the dealership for my car. I had never used this service. I was very pleased with the experience. Bill Finn was extremely courteous as well as being a very competent driver. It was a very enjoyable experience, and I am very impressed with the attention to the customer's comfort and time that Toyota West displays to it's customers. More
Excellent I received excellent & fast service at this dealership. Everyone was freindly and very helpful. I really liked the shuttle service too, it was very I received excellent & fast service at this dealership. Everyone was freindly and very helpful. I really liked the shuttle service too, it was very convienant. I will continue to use this dealership for all of my service needs. More