Toyota West

Great Friendly Service Bill Finn took me to work and picked me up while I was getting an oil changed and water pump replacement. He was on time, friendly, and courteous. N Bill Finn took me to work and picked me up while I was getting an oil changed and water pump replacement. He was on time, friendly, and courteous. Nice job. More

Shuttle Ride On Wednesday, 5/14/2014, I dropped my car in for repair. Bill Finn provided great shuttle ride service that day. Thank you very much! On Wednesday, 5/14/2014, I dropped my car in for repair. Bill Finn provided great shuttle ride service that day. Thank you very much! More

Freddy is THE MAN! I met Freddy on a Tuesday and purchased a Certified 2011 Corolla with 19,000 miles on it the next day! Can't beat that! I met Freddy on a Tuesday and purchased a Certified 2011 Corolla with 19,000 miles on it the next day! Can't beat that! More

Excellent Customer Service i went in to look at vehicles, not even sure if i would get financed. my salesman, David Moore, suggested a pre-approval. I did get pre-approved, than i went in to look at vehicles, not even sure if i would get financed. my salesman, David Moore, suggested a pre-approval. I did get pre-approved, thankfully. He told me the pre-approval amount that i had to stay within. he was very patient, and did not rush or pressure me whatsoever, which i really appreciated. once i selected/test drove a few vehicles, i decided upon one. he answered all my questions about the car and financing with ease. i will definately recommend family/friends to him. thanks David ! More

Drive from Michigan I was looking for a specific color/model 2011 or 2012 RAV4 on the internet. I was communicating with many dealers. Chad always answered all my questio I was looking for a specific color/model 2011 or 2012 RAV4 on the internet. I was communicating with many dealers. Chad always answered all my questions,was very polite, and responded in very short time. The pricing at the dealership is fixed and excellent. Since I had a 3 1/2 hour drive from Michigan I wanted Chad to ensure the car was as stated. I.E. dings, dents, scratches etc. My wife and I were/are very pleased with the car and would highly recommend Toyota West and Chad Sothard. Thank You Toyota West and Chad. More

please with the customer service at Toyota West - Auto Mall I love this place. Bill Finn remembers my name from one visit to the next. Very good man, very pleasant. Will relay the issue that the service worker I love this place. Bill Finn remembers my name from one visit to the next. Very good man, very pleasant. Will relay the issue that the service worker found, with the price of the issue. Just can't wait until you get the new building done. I have been coming here for over 25 years. More

Shuttle Service I went in for a basic service and found out that additional work need to be done due to a recall. It would have been inconvenient for me to do this b I went in for a basic service and found out that additional work need to be done due to a recall. It would have been inconvenient for me to do this because I could not take extra time off work. The Shuttle Service was offered to me and it worked great. Bill Finn took me right to where I needed to go and was right on time to pick me up. Bill was freindly and very professsional...he made the service call very efficient from my perspective. More

Great service even during construction I had great service this morning as I came in to have a recall fixed. I had to have both of my children with me as well and Toyota took care of us. I had great service this morning as I came in to have a recall fixed. I had to have both of my children with me as well and Toyota took care of us. Bill Finn shuttled us to the nearby McDonalds so we did not have to cross a busy intersection which made it much easier to entertain children than in their tailor offices. I greatly appreciated the service as Bill also came back to pick us up once my vehicle was ready. Overall I have to say my service today during all this construction was the best experience I have had with the service department which greatly surprised me! More

Nice place We stopped by with an unexpected problem. They worked us in, and even gave us a ride home! We have always had a good experience here. We stopped by with an unexpected problem. They worked us in, and even gave us a ride home! We have always had a good experience here. More

Great Service I was thoroughly pleased with the service I received today. Shuttle to and from was a delight. Thank you! When the new facilities are built, dont fo I was thoroughly pleased with the service I received today. Shuttle to and from was a delight. Thank you! When the new facilities are built, dont forget toys for the kids! More