
Toyota West
Columbus, OH
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Shuttle Service I went in for a basic service and found out that additional work need to be done due to a recall. It would have been inconvenient for me to do this b I went in for a basic service and found out that additional work need to be done due to a recall. It would have been inconvenient for me to do this because I could not take extra time off work. The Shuttle Service was offered to me and it worked great. Bill Finn took me right to where I needed to go and was right on time to pick me up. Bill was freindly and very professsional...he made the service call very efficient from my perspective. More
Great service even during construction I had great service this morning as I came in to have a recall fixed. I had to have both of my children with me as well and Toyota took care of us. I had great service this morning as I came in to have a recall fixed. I had to have both of my children with me as well and Toyota took care of us. Bill Finn shuttled us to the nearby McDonalds so we did not have to cross a busy intersection which made it much easier to entertain children than in their tailor offices. I greatly appreciated the service as Bill also came back to pick us up once my vehicle was ready. Overall I have to say my service today during all this construction was the best experience I have had with the service department which greatly surprised me! More
Nice place We stopped by with an unexpected problem. They worked us in, and even gave us a ride home! We have always had a good experience here. We stopped by with an unexpected problem. They worked us in, and even gave us a ride home! We have always had a good experience here. More
Great Service I was thoroughly pleased with the service I received today. Shuttle to and from was a delight. Thank you! When the new facilities are built, dont fo I was thoroughly pleased with the service I received today. Shuttle to and from was a delight. Thank you! When the new facilities are built, dont forget toys for the kids! More
Excellent Customer Service We received top notch customer service. All of our questions were answered, suggestions given. We are very pleased with our overall experience at Toyo We received top notch customer service. All of our questions were answered, suggestions given. We are very pleased with our overall experience at Toyota West. Our salesman made us feel welcome, was knowledgeable and we didn't feel pressured.. More
Bill Finn gave me a great shuttle service I went to Toyota West for service last Tuesday 4/22/14. Bill Finn offered me a great shuttle service to a restaurant for my lunch. Bill has been nice I went to Toyota West for service last Tuesday 4/22/14. Bill Finn offered me a great shuttle service to a restaurant for my lunch. Bill has been nice to me. he picked me up on time after lunch and took me back to the office. Thanks More
Great Service The staff was timely and attentive. My driver was friendly and provided good conversation and safe transportation. He drove me to work and picked me The staff was timely and attentive. My driver was friendly and provided good conversation and safe transportation. He drove me to work and picked me up for the pickup and was great. This is a great benefit. I hope with the new dealership you have a car wash More
Good experience Justin was very helpful when I was here. I just wish that everyone who work in sales was always that helpful. I would recommend all of my friends to T Justin was very helpful when I was here. I just wish that everyone who work in sales was always that helpful. I would recommend all of my friends to Toyota West because of experience that I had. More
Great experience! I had a great experience and absolutely love my 2014 Toyota Corolla! Freddie was awesome and picked out such a great car for me. Everyone else there w I had a great experience and absolutely love my 2014 Toyota Corolla! Freddie was awesome and picked out such a great car for me. Everyone else there was very helpful as well! More
Porter Very knowledgeable, considerate and nice. I had to wait 5 hours for service and Bill was very helpful and caring for other people. I come for that kin Very knowledgeable, considerate and nice. I had to wait 5 hours for service and Bill was very helpful and caring for other people. I come for that kind of service. More