Toyota West

Great car great dealership Excellent experience while purchasing and the salesman and finance were like old friends. After looking for a few days we happened to get lucky and fi Excellent experience while purchasing and the salesman and finance were like old friends. After looking for a few days we happened to get lucky and find the car we so badly needed. More

Excellent customer service! The service I got from Bill was excellent! Not only is he friendly, he is courteous as well. I was greeted by him the moment I step out of my vehicle The service I got from Bill was excellent! Not only is he friendly, he is courteous as well. I was greeted by him the moment I step out of my vehicle and he promptly usher me to his workstation and refer me to my service advisor. He was also punctual in picking me up as promise as this is very important to me. This shows that he is respectful of customer's time and schedule. Keep it up the good service Bill! Kudos! More

Gobsmacked service! From beginning to the end the men I spoke with were professional and courteous. My wait was short, discussions regarding my needs were in plain Engli From beginning to the end the men I spoke with were professional and courteous. My wait was short, discussions regarding my needs were in plain English and thorough. I was "gobsmacked" or delighted with my whole experience, even the service to deliver me home. Thanks guys! More

Will stick with them forever Too long story to tell but best thing I ever did was go t.w. Greg Hershey was wonderful. They are helpful and courteous and don't try to sell junk. I Too long story to tell but best thing I ever did was go t.w. Greg Hershey was wonderful. They are helpful and courteous and don't try to sell junk. I won't go anywhere else More

Accommodating Dealer I really appreciated the shuttle service which was offered by KC and performed by Bill Finn. I have found the employees of Toyota West, Columbus, Ohi I really appreciated the shuttle service which was offered by KC and performed by Bill Finn. I have found the employees of Toyota West, Columbus, Ohio, to be both friendly and professional. More

The dealer was great. Even though my car broke down and I was over an hour away with no ride to their dealership, JT agreed to come and pick me up so I could buy the car. I found it on auto trader.com. I was over an hour away with no ride to their dealership, JT agreed to come and pick me up so I could buy the car. I found it on auto trader.com. More

Every time I have my vehicle's serviced at Toyota West, I feel confident that my needs will be taking care and the job will be done right. West, I feel confident that my needs will be taking care and the job will be done right. More

Reliable and helpful We have all of the scheduled maintenance for our 2012 Prius done at Toyota West. Whenever I drop the car off for service, I am counting on getting a r We have all of the scheduled maintenance for our 2012 Prius done at Toyota West. Whenever I drop the car off for service, I am counting on getting a ride to work on the courtesy shuttle. Bill Finn is always there to get me to work with a smile and friendly conversation. I appreciate having him and the shuttle service to make our service visits easy and convenient. Thanks. More

The entire staff was very helpful and polite. Our sales person, was especially helpful and informative. He was very knowledgeable with the car models and their features. He was also very diligent in showin person, was especially helpful and informative. He was very knowledgeable with the car models and their features. He was also very diligent in showing us everything important on the vehicle and how to use it. More

David worked very hard to get me a good deal on the 2007 BMW X5 that I purchased last Friday, 3/28/14. Everyone at the dealer was helpful, friendly and it was an overall smooth process! I have never had thi BMW X5 that I purchased last Friday, 3/28/14. Everyone at the dealer was helpful, friendly and it was an overall smooth process! I have never had this good of an experience at a car dealership! Thank you!! More