All Salespeople
Sales Department
Toyota West
Columbus, OH
1,791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 14, 2026
Do not bring your family here.
Toyota West (specifically the service department) released my vehicle TWICE with 'Green/OK' safety checks while their internal notes documented a blo
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by jetttroxler66
Employees Worked With
Ben huffman
January 25, 2026
He was extremely helpful, professional, and patient
throughout the process. He took the time to explain everything and made sure all my questions were answered. I’d absolutely recommend him to anyone.
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by Ayanleh
Employees Worked With
AJ
January 25, 2026
Very bad experience.
I was charged unexpected items that I did not consent to. I agreed to purchase $2,500 which I was told was coverage if anything goes wrong with th
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by Ayanleh
Employees Worked With
Jacob Higgins












