Toyota West

Lisa, kept me informed the entire time and brought some things to my attention as far as warranty goes things to my attention as far as warranty goes More

They did my first schedule service on my 2025 RAV4 XLE. And did it in a timely manner. And kept me informed during that time. And did it in a timely manner. And kept me informed during that time. More

Toyota West Service, I had my appointment yesterday. Bryan my service advisor is kind and helpful good guy. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a Bryan my service advisor is kind and helpful good guy. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a service perk, the gentleman are kind and genuine. I love my Toyota West!!! More

I have always had great service. Bryan goes above and beyond. Everyone is courteous and professional. Bryan goes above and beyond. Everyone is courteous and professional. More

The service here was wonderful. Christopher Frey was attentive and explained everything and asked if I had any questions. My vehicle was repaired properly and Christopher expedited Christopher Frey was attentive and explained everything and asked if I had any questions. My vehicle was repaired properly and Christopher expedited the whole process in a very professional manner. They even washed my vehicle which I didn’t ask for. If you’re looking to have your Toyota serviced, ask for Christopher Frey and he will get you taken care of! More

Awesome staff and service. The rest is filler for 15 words. So, that is all. The rest is filler for 15 words. So, that is all. More

I was pleased with how the dealership handled my 10,000 warranty service. Lisa was friendly and helpful in all my interactions with her. She is an asset to this dealership! warranty service. Lisa was friendly and helpful in all my interactions with her. She is an asset to this dealership! More

Always curtious and friendly, efficient and timely. I count on their accurate advice. Always easy to get in for service. I very much appreciate the consistency off their car care. Thank you Toyota on I count on their accurate advice. Always easy to get in for service. I very much appreciate the consistency off their car care. Thank you Toyota on Georgesville Rd. Thank you Eric and all the technicians behind the scenes. More

Chris was very helpful in saving me money, and a shuttle home and return. The vehicle was cleaned which is a great bonus. home and return. The vehicle was cleaned which is a great bonus. More

Aaron was great, but when I picked up my car, the heater was on full blast and there wasn't a new oil change sticker on the windshield. The clip was removed from the gear area. I found it later that night was on full blast and there wasn't a new oil change sticker on the windshield. The clip was removed from the gear area. I found it later that night in the cup holder. My car brakes sounded the same as a backed up and left the dealership. They were squeaking etc. I paid for a brake service. I was upset and called Aaron back that day after I returned home. The floor on the drivers side had coolant on it. Aaron noticed this and wiped it up with a towel.. I washed and cleaned the floor mat when I returned home. I would like a refund of the brake service. My bill was 918.00 for the coolant leak and oil change and brake service. I feel like the coolest leak was fixed correctly. I have been checking under the car etc. The leak was noticed when I pulled in for the service. More