Toyota World Of Lakewood

Friendly staff. Work done while I waited. Everything on the list was done to my satisfaction.! Work done while I waited. Everything on the list was done to my satisfaction.! More

I had an appointment for service . My appointment was at 8 am and I arrived about 10 minutes early and and was met by Steve and once again .I was very pleased with Steve's My appointment was at 8 am and I arrived about 10 minutes early and and was met by Steve and once again .I was very pleased with Steve's knowledge and of course he owned the vehicle as mine same year also let me know all about the car and any recalls or need to know info ,plus I was done in time be at work by 10 Thank you Steve . More

Excellent service department! Mechanic’s recommendation saved me over $1000. My husband and I had a nightmare experience with service at another dealership, and we are so please Mechanic’s recommendation saved me over $1000. My husband and I had a nightmare experience with service at another dealership, and we are so pleased to have found Lakewood Toyota. More

I was asked if I wanted the truck washed since I was getting an oil changed I said absolutely that would be nice. Returned later in the day to pick up the truck. They said it was ready and it was never getting an oil changed I said absolutely that would be nice. Returned later in the day to pick up the truck. They said it was ready and it was never washed. I’m not really sure why would they ask me if they didn’t plan on washing it or maybe they just forgot? More

Jack was very good also they did a wonderful job keep up the good work the good work More

Very happy today’s service Linda is very Pleasant to work with. Totally recommend her. work with. Totally recommend her. More

Murphy, the guy at the desk, I think he should learn some basic customer service skills. When I arrived there I said good morning, he looked at me and didn’t say anything and proceeded about about business. basic customer service skills. When I arrived there I said good morning, he looked at me and didn’t say anything and proceeded about about business. Good morning is one of the best thing someone can say, it sets a positive tone for the remaining conversations. Although my truck was well serviced, I would not come back there because that made uncomfortable. I didn’t know what his problem was. Thanks More

I've always had good service at this dealership. Their staff is professional and courteous, I've never had a problem. Their staff is professional and courteous, I've never had a problem. More

Good morning Frank. Steve the team were great as expected. They answered all my concerns, kept me informed about the progress with my service. Thank you for having a Gre Steve the team were great as expected. They answered all my concerns, kept me informed about the progress with my service. Thank you for having a Great Team!!! More

Quick, easy, and professional service department and an easy experience. Nice lounge facilities to wait for your car. I feel comfortable recommending. easy experience. Nice lounge facilities to wait for your car. I feel comfortable recommending. More