Toyota World of Clinton

Good service, prompt, courteous and friendly. Bought a hybrid we wanted at a reasonable price. Jeff responded promptly to my email inquiries and Johnathan went out of his way to come out and deliver the c hybrid we wanted at a reasonable price. Jeff responded promptly to my email inquiries and Johnathan went out of his way to come out and deliver the car on his day off. More

Test drove a car but by the time I went to do paperwork (1.5 hours later) the car was "sold" and only a $2k more expensive car was available. Was told I would get it for the same price. When I got home I (1.5 hours later) the car was "sold" and only a $2k more expensive car was available. Was told I would get it for the same price. When I got home I realized they "forgot" to give me the invoice and only mailed it 2 weeks later after repeated phone calls. This dealership also added on useless unnecessary things (window etching, crystal glass windshield protection) that I was forced to pay for on top of the negotiated price. I felt disrespected and cheated. I will never go back (this was my 4th car from them) and I tell all my friends to go elsewhere. More

My buying experience was never this easy and it was all because of Russ Swick and Muller Toyota. They answered all my questions and not once did I get the typical " car salesman pitch". It was not high p because of Russ Swick and Muller Toyota. They answered all my questions and not once did I get the typical " car salesman pitch". It was not high pressure and Russ was concerned that I was completely in love with the car before signing anything. It was a totally a pleasure to do business with him. More

Joe Keller and Keith Hicklin are exceptional human beings (rare in the car business in my experience) who treated me with respect, courtesy, and honesty. They did everything they said they would do, and mor (rare in the car business in my experience) who treated me with respect, courtesy, and honesty. They did everything they said they would do, and more. This was the smoothest car-buying experience I've ever had, and I'm happy to recommend these two individuals, and consequently this dealership, to family and friends. More

From the time i was on the internet with Joe Keller it was good no pressure. went in meet Joe who gave me off to Jim( libby ) both are very nice people both did and excellent job . i will send others to y was good no pressure. went in meet Joe who gave me off to Jim( libby ) both are very nice people both did and excellent job . i will send others to you guys. stay the way you are . the finance person Francis was very nice also no stupid question no trying to sell me things i don't want or need i easy my 5 Th Camry. i was a loyal customer to my past salesman didn't leave him i left the dealer ship . you even have a nice girl answering the phone a sunshine girl . the rest of the family has purchased 3 trucks 2 ravs my salesman is going to go nuts he knows me 20 years . More

I purchased a 2011 Corolla in February 2012 at a good price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and t price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and the deal was always changing. I had done all my homework before starting the buying process and every buyer should do so. I am servicing the car (free Toyota maintenance) with them because of the good buying experience I had. Though, for oil change and tire rotations I cannot evaluate their work quality. Don't be fooled, every dealer tries to get the most money out every sale and to sell you stuff you don't really need (extended coverage, gap protection) and Muller is no difference (that is why I gave 4 stars for customer service). I dealt with many car dealers over the years and I think Muller Toyota is better than many others. I encourage you to visit them when buying a Toyota. More

At Mueller dealership, my wife and I had this good feeling of NOT being duped,harassed and threatened. Spoke to Clay T , the internet specialist who assured me that the internet price quote will be c feeling of NOT being duped,harassed and threatened. Spoke to Clay T , the internet specialist who assured me that the internet price quote will be considered. Lou L, the sales specialist who is very knowledgeable about the product (Corolla) honestly answered all our questions and gave us the price that matches my expectation. More

As a woman, I sometimes feel vulnerable when taking my car in for service or an oil change... I don't know anything about cars or the maintenance of them, etc. How will I know if I'm getting the run arou car in for service or an oil change... I don't know anything about cars or the maintenance of them, etc. How will I know if I'm getting the run around or being sold a bill of goods? This feeling usually happens during oil changes or periodic maintenance checks. I have had service performed on my cars in three states. Sometimes I felt like I was dealt with fairly and honestly. Other times I felt like I (and my wallet) was taken advantage of. Two times this dealership had the opportunity to service my car for strange problems. I didn't know what was wrong, and expected the worst. The first time, this dealership explained a spider nest was blocking some sort of air conditioning vent, so the backed-up condensation was why the sopping wet floor mats wouldn't dry out. They cleared the problem, no charge, and sent me on my way. Today I came in with some unfamiliar caution lights and the engine light was on. With 83k miles on my Highlander, I assumed the problem(s) could have been anywhere between small and enormous. After an hour, I was told my gas cap wasn't sealing correctly. It would be $125 to replace it and continue going through the diagnostics to see if there was any other problem. I could not connect the dots on this one and was afraid I was being taken advantage of. The look on my face and tone of my voice certainly gave away what I was feeling. I told the gentleman to proceed with the repair, as I didn't feel I had any choice but to fix it, and was fearful what else might turn up. Thirty minutes later, the gentleman walked up and provided me with a few receipts showing the replaced gas cap at a cost of $22.75 and he "took care of the rest". I didn't understand. He explained that he waived the labor cost. In a cracked voice, I explained I've had a sort of 'pile-on' kind of week and thanked him; he said he understood, gave me my keys and wished me a nice day. I didn't expect someone to work on my car for free, and I also didn't expect an act of kindness when I felt the weight of many trying moments in the last 6 days. Muller Toyota - Thank you for dealing with me honestly and more than fairly. I wanted to be sure others knew of your upright and honest ways! More

We came into Mueller Toyota because we were interested in a number of different Toyota new cars. Bob met us in the lot, showed us the options, provided advice without being too biased towards a certain opti a number of different Toyota new cars. Bob met us in the lot, showed us the options, provided advice without being too biased towards a certain option and even showed us some of the great features of the Prius we ended up purchasing. Bob Tobias and Mueller Toyota did all the things I would expect of a good car dealer, and we have come across many that do not do many of those things. We would go back to Mueller Toyota without question the next time we need a car. More