Toyota of Anaheim
Anaheim, CA
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I drove over 100 miles to buy a used car from this dealership due to their competitive pricing. Let me reassure you that every mile I drove past dozens of dealerships was well worth it. 35 years of ne dealership due to their competitive pricing. Let me reassure you that every mile I drove past dozens of dealerships was well worth it. 35 years of negative experiences with used car salespeople kept me on guard, but yesterday I experienced an alternative approach at Toyota of Anaheim. I want to especially thank Shane Stanley in Sales and Mr. Ferando Najera at Financing for an incredible experience. Both were amazing. Finally, a dealership with employees with a strong foundation in honesty, transparency, integrity, and solid values. I declined the drive test, and it was honored. I was offered lunch, but graciously declined. I noticed that the delivery fee would be $395 based on my zip code, but a free delivery was offered. I can't tell you how much this free delivery meant to me as I'm a single father and wanted to surpise my son, but the logistics of bringing back the car were going to be complicated. I sincerely appreciate Shane for personally driving and delivering the car to my home over 100 miles away on the same day it was purchased. More power to you Toyota of Anaheim. You're an exemplary dealership. If you're a Latino like me, let me reassure you that bicultural and bilingual personnel are ready to assist us in whatever language you need with the utmost dignity and respect that we deserve. More
Reliable, customer-focused, friendly, transparent, efficient, knowledgeable, professional, honest, competitive, trusted, helpful, responsive, modern, welcoming, accommodating, reputable, quality-drive efficient, knowledgeable, professional, honest, competitive, trusted, helpful, responsive, modern, welcoming, accommodating, reputable, quality-driven, courteous, dependable, experienced, attentive. More
I recently had a great experience at Toyota of Anaheim and wanted to share how smooth and stress free the entire process was. From the moment I walked in, the team was welcoming and professional. I had and wanted to share how smooth and stress free the entire process was. From the moment I walked in, the team was welcoming and professional. I had the pleasure of working with Iqbal, who truly stood out throughout the entire experience. He was knowledgeable, patient, and never made me feel pressured at any point. He took the time to understand exactly what I was looking for, answered all my questions clearly, and made sure I was comfortable with every step of the process. What I appreciated most was how transparent and straightforward everything was, no surprises, no games, just honest service. The whole transaction was efficient and well-organized, which made buying a car much easier than I expected. If you're planning to visit Toyota of Anaheim, I highly recommend asking for Iqbal. He goes above and beyond to make sure you have a positive experience. Overall, I'm very satisfied and would definitely come back again. More
I just bought a car here and I love this place. All the dealers are fantastic, especially Felix. His service was outstanding and I truly appreciate all his help. He deserves recognition for his pro All the dealers are fantastic, especially Felix. His service was outstanding and I truly appreciate all his help. He deserves recognition for his professionalism and dedication. Highly recommend! More
I went in for an tune up and maintenance check but I did not receive video of my inspection, nor did my service advisor Donald Moreno inform me of what might be wrong with my car despite having purchases To not receive video of my inspection, nor did my service advisor Donald Moreno inform me of what might be wrong with my car despite having purchases Toyota care. I'm fact I don't think they did an inspection at all. Donald said they only performed a visual inspection, despite keeping my car over night. This service was not any better than taking my car to a cheap mechanic. I left still wondering if my car was in need of any other repairs. More
I received a text from their service department that my car was due for maintenance and I was offered two appointment times to choose from, 7:00 am or 5:00 pm. I was surprised that they had appointments as car was due for maintenance and I was offered two appointment times to choose from, 7:00 am or 5:00 pm. I was surprised that they had appointments as late as 5:00 pm but I chose that. I got there at 5:00 pm, I was greeted by a service employee, a "cone" was put on top of my car, plastic and paper put in my car and I was told someone would be with me shortly. At 5:25 pm, same service employee approached me and said "I'm sorry Ma'am, can you come back tomorrow?" What a waste of my time, not to mention gas at a time of very high gas prices. I'll never go back to this service department. They cannot be trusted. More
This dealer isn't closest to me, but I come with service coupons from other Toyota dealers that they not only honor, but try to better! My preferred service technician who's been here 6 years is Lee Bach. coupons from other Toyota dealers that they not only honor, but try to better! My preferred service technician who's been here 6 years is Lee Bach. He even encouraged me to keep my 2013 Prius maintained, instead of pressuring me into the auto sales dept. My kinda guy and service dealership. I know that both the service and sales employees at any dealer quote prices higher than their target price, then offer you "discounts" closer to their target price, because they're commission-driven. However, I try to familiarize myself with this situation before scheduling service. Lee is a good listener and responder to my questions and suggestions, which is why I ask for him as my service technician. More
We had a very smooth a d fast transaction with the help of sales rep which is ivan and the finance manager christian.. it’s a lil bit higher to my monthly goal but i think still worth for the car that i go of sales rep which is ivan and the finance manager christian.. it’s a lil bit higher to my monthly goal but i think still worth for the car that i got… More

