
Toyota of Anaheim
Anaheim, CA
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I really felt welcomed and the service advisors were very helpful. Jerico and Robert helped me understand about my toyota care plan and answered other questions and concerns I had about my new car, very att helpful. Jerico and Robert helped me understand about my toyota care plan and answered other questions and concerns I had about my new car, very attentive. The other service advisor named Derek or Deren, I forgot his name , he is the one that helped me first, he was also very attentive and very helpful . I went home satisfied and stress free. Thank you Toyota of Anaheim More
I came in to fix the sensor problems. The advisor told me it was because of battery issue. I took his advice. At the end I paid nearly $1400 . I drove away but found the sensors still hav The advisor told me it was because of battery issue. I took his advice. At the end I paid nearly $1400 . I drove away but found the sensors still have issues. It never fixed . I came back. A technician said they weren’t told about sensors. It never fixed. They said it would cost me $840 more for fixing the computer system on the sensor matter. I was angry. I will write this up to Yelp on this kind of service performance by this Anaheim Toyota dealer. More
I came in with some issues regarding sensors and computer related problems. I ended up paid nearly $1400 on mechanical services but the issues were not fixed. You asked me to pay another $840 if I want to related problems. I ended up paid nearly $1400 on mechanical services but the issues were not fixed. You asked me to pay another $840 if I want to fix . The advisor only tried to get more $$ for other things than the problems I asked to clear. I was not happy at all. You should clear the problems I had for coming in first . More
My experience, this time was not as good as the spirit of the past I took my car in for an oil change Francisco ALBARADO was the service advisor. I asked you how long it would be he said about an hour and a the past I took my car in for an oil change Francisco ALBARADO was the service advisor. I asked you how long it would be he said about an hour and a half. I was waiting in the lounge after two hours. I went out to see what happened. I couldn’t find Francisco. So one of the other people out there tried to help me My key was in the rack, which meant my car was done as in Francisco‘s key rack, but Francisco was nowhere to be found Francisco finally returned and took another 30 minutes to get my car out to be and pay the bill My feeling was that he left me sitting there waiting for my car when I could’ve had it much earlier had he been on the ball? The next time I’ll have my oil change somewhere else spending three hours is much too long More