Toyota of Anaheim

Brought my Camry in for service today. No appointment, Rico the service advisor came up to me right away, for the first time, he asked me to pop the hood and did a general inspection on th No appointment, Rico the service advisor came up to me right away, for the first time, he asked me to pop the hood and did a general inspection on the fluids and battery right then and there. Super knowledgeable, personable, professional, he went over all the recommended services with me patiently, went through breakdown of pricing, reasons behind each service, allowed me to make decisions without feeling rushed or pushed even though they're clearly busy. Total service took about 5 hours, fast for all the major services done on my car. He's the best advisor I have ever encountered, Ive since told my whole family about how much he's helped me today, and everyone wants to go to him for their next service. Thank you so much Rico, for your professionalism, expertise, customer service, and great interpersonal communication skills. Your experience in this industry clearly shines through. Will see you for my car's next service! More

Huge shoutout and thank you to Christian for making my car buying experience so easy and stress free! I couldn’t have asked for a better person to work with. He kept in contact and was patient enough to s car buying experience so easy and stress free! I couldn’t have asked for a better person to work with. He kept in contact and was patient enough to stay after hours until my purchase was complete. If I’m ever in the market for another car, I will definitely be going back to Toyota of Anaheim! More

My experience at this location was very disappointed. I received a very poor service from the sales manager. Although I purchased a 45 thousand dollar vehicle, he showed a very arrogant attitude. Not eve I received a very poor service from the sales manager. Although I purchased a 45 thousand dollar vehicle, he showed a very arrogant attitude. Not even once this person welcomed me despite being sitting in front of me. His poor customer service skills were also shown in the way he handled a reckless mistake made during the vehicle purchase. After signing the purchase agreement, I noticed that one of the vehicle tires was damage. When I notified this to the sales manager not only he refused to repair the tire but insulted me by saying that “the dealer could install the tire free of charge but I needed to purchase it” . I was not asking for charity. I was asking for the dealer to take responsibility for it mistake. One thing I learned from this experience is that not everyone has good customer service at this location. After this bad experience, I will never return to this location. If I can give this location less than one star, I will be happy to do it. Unfortunately it is not possible. More

They are very accomodating and helpful! Will definitely come back here for my next car and will recommend it to my family and friends! Will definitely come back here for my next car and will recommend it to my family and friends! More

They said I would be done by 11:15am and end up leaving by 12 pm by 12 pm More

Joe Mendez was very helpful when my car needed major service. I would recommend him for service support. service. I would recommend him for service support. More