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Toyota of Anaheim

Anaheim, CA

4.4
798 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 798 reviews

October 20, 2024

The service and customer service were excellent. I will definitely return to Toyota of Anaheim. More

by Denisse Gutierrez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 23, 2024 -

Toyota of Anaheim responded

Hello Denisse, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

October 16, 2024

I had a fantastic experience at miller Toyota of Anaheim From the moment I walked in, I was greeted with friendly and professional service. Gilbert villagrana was incredibly helpful, knowledgeable, and pati More

by Pookietuimalo22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Illias
Oct 18, 2024 -

Toyota of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Gilbert! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

Needed a front alignment on my 2015 Toyota Venza. Had an appointment for 9:30 AM but arrived 15 minutes early. Was checked in and waited in the customer lounge. After 3 hours without any text upda More

by millersat1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hung Bach
Oct 18, 2024 -

Toyota of Anaheim responded

millersat1210, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Josh Irvine General Manager jirvine@group1auto.com

October 12, 2024

My service advisor, Darrell Brannon, was polite, knowledgeable, communicated quickly throughout the time my car was being serviced. I am pleased with the work that was done today. More

by Xiangping Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Oct 15, 2024 -

Toyota of Anaheim responded

Hello, we're happy you found Darrell to be supportive during your experience here at Toyota of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

Great customer service. The deal ship is clean. They always have coffee and donuts. If your waiting for your car they try to be as quick as possible. More

by Lupegirl54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Oct 13, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Great service, Lee was super helpful, thru the whole process. I will recommend this dealer , for sure. More

by Susana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach
Oct 13, 2024 -

Toyota of Anaheim responded

Susana, Ensuring your satisfaction is our ultimate goal and we are pleased to hear that Lee provided a great service experience for you! We appreciate your review and your recommendation! It would be our pleasure to have the opportunity to assist you again. Josh Irvine General Manager jirvine@group1auto.com

October 10, 2024

horrible experience with this dealership, they take advantage of the people. at time of making a deal they promised us a specific APR which was agreed upon. when the first state came in it was a differ More

by dont buy here
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
francis Ponce, Chrisitan
Oct 18, 2024 -

Toyota of Anaheim responded

dont buy here, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent sales experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 09, 2024

When I drove in, it took a very long time before a service advisor came to talk to me to see what I needed even though I had an appointment. Then I could not reach the advisor by phone when I tried to More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yehia Eljendi
Oct 13, 2024 -

Toyota of Anaheim responded

Joyce, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 06, 2024

Bought a couple of vehicles here, I even bought a service package for my 4runner, and the first time I took it for service, I was hit for $4000 dollars worth of work. More

by robbie.sagusay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Oct 10, 2024 -

Toyota of Anaheim responded

robbie.sagusay, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager jirvine@group1auto.com

October 06, 2024

Always good, but long wait today for an oil change and fluid checks and a great wash More

by mrboehme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lu
Oct 12, 2024 -

Toyota of Anaheim responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (714) 879-6300 when you have a chance. Thank you, and we look forward to hearing from you.

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