Toyota of Anaheim

Very unorganized dealership, Upper management seems too important to deal with customers having serious issues. Service team does not double check vehicles before sending them out to be ready for customers important to deal with customers having serious issues. Service team does not double check vehicles before sending them out to be ready for customers to see. People only seem to care about customers when they are trying to buy a vehicle and then have no care for other customers. They provide promised delivery times that are false and not true. Overall had a horrible experience here. More

I had an appointment at 10 am for a software update and it took me more than 4 hrs of waiting. Despite of my scheduled 10 am service slot , i was told that It would take 2 to 3 hrs because there are still it took me more than 4 hrs of waiting. Despite of my scheduled 10 am service slot , i was told that It would take 2 to 3 hrs because there are still many vehicles being service. What happen to their appointment schedules??? Anyway i just agreed to wait but didn’t expect to that long 4rs+. More

Went for a regular oil change. I asked for any promotions, instead of being honest. Which you can say to me , No. Adviser just put regular oil instead of synthetic oil. To show th I asked for any promotions, instead of being honest. Which you can say to me , No. Adviser just put regular oil instead of synthetic oil. To show the illusion of a discount. I even ask is it synthetic and adviser said yes. ( integrity gone) More

I think taking my car in to the dealership for service is probably my bottom 5 favorite things to do. However, my service advisor, Thomas Wasnok made me feel so comfortable from the second he approached my v probably my bottom 5 favorite things to do. However, my service advisor, Thomas Wasnok made me feel so comfortable from the second he approached my vehicle. He was fun, sharp, and easy to work with. He communicated with me well and I felt a genuine sense of care from him. I will be sure to ask for him every time moving forward. The only change I would have made was to have a car wash at the end of the service as an extra perk. More

Gilbert with Toyota of Anaheim is very professional and sincere. I completely recommend buying from Gilbert and Toyota of Anaheim. sincere. I completely recommend buying from Gilbert and Toyota of Anaheim. More

Big big big shout out to our guy, ELCER! My family and I have purchased multiple cars in the past and the process has never been this easy! Starting from our first phone call, to our first m My family and I have purchased multiple cars in the past and the process has never been this easy! Starting from our first phone call, to our first meeting and breaking down numbers, to signing our final paperwork! The entire process was so easy thanks to HIM! Straight to the point and had customer satisfaction as his priority the whole time. He even came on his day off to present the car to us, himself! We felt like we were getting the best deal without any tricks up anyone’s sleeve. Thanks so much ELCER! 11/10 stars! Highly recommend ! Ask for him when you’re looking to purchase your next Toyota ! More

Service advisor was very helpful, I’ll keep bringing my vehicle for service in the future. vehicle for service in the future. More

Very nice staff. Answered all questions to my satisfaction. Service representative, Lee, was excellent in his suggestions and explanations. Answered all questions to my satisfaction. Service representative, Lee, was excellent in his suggestions and explanations. More

That’s excellent services! Then I will visit again.Happy Holiday To All Of You! Then I will visit again.Happy Holiday To All Of You! More

Gilbert Villagrana was very straightforward and transparent with the deal he gave me on my truck. He was also very friendly and easy to talk to during the entire process. Victor in finance was gr transparent with the deal he gave me on my truck. He was also very friendly and easy to talk to during the entire process. Victor in finance was great to deal with as well. All in all, buying a truck at Toyota of Anaheim was a great experience. More