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Toyota of Anaheim

Anaheim, CA

4.5
957 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 957 reviews

September 22, 2025

An excellent car-buying experience! We went to the dealership in the afternoon, around 7 pm, and shortly before 10 pm were driving away in our new Camry Hybrid SE 25. Mr. Hafez Karimi ( More

by mohamad.h.rahimy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Hafez Karimi (sales), Mr. Luis Najera (finance)
Sep 23, 2025 -

Toyota of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 19, 2025

This is my second time buying a vehicle at this dealership, both times have been such a smooth and easy process. Thank you to fernando, Ivan and Jhonny for all the help!! More

by Daisy Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jhonny
Sep 21, 2025 -

Toyota of Anaheim responded

Hello Daisy, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

The repair service and the workers are excellent and to do extraordinary things they would need to wash the cars 🚙 More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee hung
Sep 21, 2025 -

Toyota of Anaheim responded

Hello Mary, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

'not clear about charges. I asked about a $4.00 shop charge and advisor said to ignore it, just shows up in the system but I don't owe anything. I just bought my Toyota 5 mont More

by pcdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reina
Sep 21, 2025 -

Toyota of Anaheim responded

Thank you for sharing your feedback with us! We apologize for any confusion about the $4.00 shop charge. Our team strives to provide transparent pricing and we will make sure to address this issue. Thank you for bringing it to our attention. Toyota of Anaheim, (714) 782-9595

September 14, 2025

I always bring my car to Toyota of Anaheim for maintenance, annual service. This place had good service, friendly, helpful, .I like this place. More

by Huong Duong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crom
Sep 15, 2025 -

Toyota of Anaheim responded

Hi Huong, thank you so much for your positive comments about Toyota of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2025

Missed the donuts. Service took longer than usual but all was explained & answered all my questions More

by amiboji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 14, 2025 -

Toyota of Anaheim responded

Hi, thank you so much again for your feedback! We hope you have a great day!

September 12, 2025

Service was great. My advisor Jon was able to help me out multiple ways and I got my car back before I knew it. More

by RYAN KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON
Sep 14, 2025 -

Toyota of Anaheim responded

Hi Ryan, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. Thank you, and have a fantastic day!

September 12, 2025

Very good service and good attention on your service and good job with your employees More

by ms843085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosseto
Sep 15, 2025 -

Toyota of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 12, 2025

Brought my Toyota in for an oil change after making an appointment the day before. Only positive thing was check in was relatively fast. I stated when I made the appointment I would be waiting. There was More

by Nick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Sep 15, 2025 -

Toyota of Anaheim responded

Thank you for taking the time to share your experience. I want to sincerely apologize for the inconvenience and lack of communication you encountered during your recent service visit. We understand how frustrating it is to wait three hours for an oil change—especially when you made an appointment and clearly stated you would be waiting. It’s unacceptable that your service advisor did not keep you informed throughout the process, and that your message went unanswered for so long. That’s not the level of service we aim to provide. Your feedback regarding the lack of greetings and the checkout process is also very important. A warm welcome and efficient service should be standard, and I’m sorry that wasn’t your experience. We’re actively reviewing these concerns with our team to ensure improvements are made. We truly value your time and your business, and I’d appreciate the opportunity to speak with you directly to make this right. Please feel free to contact me at (jirvine@group1auto.com), or let me know the best way to reach you. Sincerely, Joshua Irvine, General Manager

September 11, 2025

I have Labor Day service for $99 I end paying $144 I asked why the said there is EXTRA for your car More

by Barakat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heriberto
Sep 13, 2025 -

Toyota of Anaheim responded

Thank you for taking the time to share your experience. I want to sincerely apologize for the inconvenience and lack of communication you encountered during your recent service visit. We understand how frustrating it is to wait three hours for an oil change—especially when you made an appointment and clearly stated you would be waiting. It’s unacceptable that your service advisor did not keep you informed throughout the process, and that your message went unanswered for so long. That’s not the level of service we aim to provide. Your feedback regarding the lack of greetings and the checkout process is also very important. A warm welcome and efficient service should be standard, and I’m sorry that wasn’t your experience. We’re actively reviewing these concerns with our team to ensure improvements are made. We truly value your time and your business, and I’d appreciate the opportunity to speak with you directly to make this right. Please feel free to contact me or let me know the best way to reach you. Sincerely, Joshua Irvine General Manager jirvine@group1auto.com

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