Toyota of Anaheim
Anaheim, CA
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An excellent car-buying experience! We went to the dealership in the afternoon, around 7 pm, and shortly before 10 pm were driving away in our new Camry Hybrid SE 25. Mr. Hafez Karimi ( We went to the dealership in the afternoon, around 7 pm, and shortly before 10 pm were driving away in our new Camry Hybrid SE 25. Mr. Hafez Karimi (sales) and Mr. Luis Najera (finance) did such a great job assisting us. Both were highly professional, efficient, and responsive to our needs. Miller Toyota of Anaheim has the best team in town. We highly recommend these guys. More
This is my second time buying a vehicle at this dealership, both times have been such a smooth and easy process. Thank you to fernando, Ivan and Jhonny for all the help!! dealership, both times have been such a smooth and easy process. Thank you to fernando, Ivan and Jhonny for all the help!! More
'not clear about charges. I asked about a $4.00 shop charge and advisor said to ignore it, just shows up in the system but I don't owe anything. I just bought my Toyota 5 mont I asked about a $4.00 shop charge and advisor said to ignore it, just shows up in the system but I don't owe anything. I just bought my Toyota 5 months ago. I still think they should do something (correct it ) 'coz it is confusing. More
I always bring my car to Toyota of Anaheim for maintenance, annual service. This place had good service, friendly, helpful, .I like this place. maintenance, annual service. This place had good service, friendly, helpful, .I like this place. More
Brought my Toyota in for an oil change after making an appointment the day before. Only positive thing was check in was relatively fast. I stated when I made the appointment I would be waiting. There was appointment the day before. Only positive thing was check in was relatively fast. I stated when I made the appointment I would be waiting. There was no expectation set that my wait would be 3 hours!! Long story short, my consultant didn’t communicate with me throughout my wait, so at the 2 1/2 hour make I texted him to ask where we were at in the process. No Response. Finally a half hour after that I had to get another employee to help me track him down. He rushed me to his office and stated “there’s a lot going on with your car, they just put in the notes”. Then said “oh you just texted me”, to which I responded “actually that was a half hour ago”. Then he started saying how nice my car was and how I got a deal on it although I never told him how much I bought it for. Bottom line is after sitting in the dealership for 3 hours my takeaways are this; -Communication needs to improve here. It’s ridiculous to spring on a customer at check in that their oil change will take 3 hours, especially when the consultant can see that you’re going to be waiting. Your competition is doing oil changes in 30 minutes. -Not one employee smiled and said “hi” or “good morning “ to any customer -Have a working xxx system to speed along checkout. More

