
Toyota of Anaheim
Anaheim, CA
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The manager told me that the KARR security system was a minimal add-on and would pay for itself through an auto insurance discount. However, I later found out that the program is not mandatory and adds no minimal add-on and would pay for itself through an auto insurance discount. However, I later found out that the program is not mandatory and adds no practical value to my 2025 Corolla, which already has a built-in manufacturer security system. The insurance discount was only $8 over a six-month period—nowhere near enough to justify the nearly $1,000 cost. To make matters worse, the side deck remained open even after installation, and I had to return to the dealership just to find out what went wrong. Additionally, another add-on called the "Resist-All" program was included without proper explanation or discussion. I was asked to sign off on it as if it were standard paperwork, which was misleading and unfair. I saw people look nice and friendly, however I felt bitterness after I finally got the papers from the dealership. Please stop misleading customers and be transparent about optional add-ons and their actual value. More
Clean. Friendly. Comfortable. Accommodating. Regular updates of services. Refreshment amenities. Well lit. Excellent advisor, Lee. Friendly. Comfortable. Accommodating. Regular updates of services. Refreshment amenities. Well lit. Excellent advisor, Lee. More
Moises was my Service Rep today and was awesome! I definitely love coming to this dealership for the service. The waiting area is also a plus. They proved coffee and snacks and have places that you I definitely love coming to this dealership for the service. The waiting area is also a plus. They proved coffee and snacks and have places that you can work while you wait. More