Toyota of Anaheim

sold my lease here and agreed on a plan to get my check in about 5 days if everything looks good when the car company sends out the title to them. it was my mistake agreeing especially to $200 under the K in about 5 days if everything looks good when the car company sends out the title to them. it was my mistake agreeing especially to $200 under the KBB instant offer when other dealers farther away were offering to cut me a check that same day. the next day i saw my car listed up for sale. a day after that, my lease was paid off and two days after that, on JULY 19th, my car company sent out the title. after weeks of drama and completely false information (based on my initiative in making calls everywhere to find out info/status) leading me in circles really making me feel they were trying to run away with my money. everytime i was given complete opposite and contradicting info ending with "we did our part, there's nothing more we can do, give it another week". I put a stop to it by going up the management ladder, reaching the very professional Sales Manager who apologized and promptly prepared my check for same day pick-up. the kicker -the check was dated, JUL 19th, the day the car company indeed sent out the title. NOTHING about my countless interactions with people here over these long and painful weeks makes me believe they were true to their word and that they were actually going OUT their way to deceive and push me away from my check. More

I wanted to pass on a review regarding Gene Echavarria, who is one of the people behide the scene in the Parts Department. I have been pricing a few parts (rear view mirror, window switch, and a door ja who is one of the people behide the scene in the Parts Department. I have been pricing a few parts (rear view mirror, window switch, and a door jam control arm) for my 2010 Scion XB. The OEM parts are so expensive that i have been searching Amazon and Pep-boys etc. I found a universal rear view mirror, and it really didn't do the job. I recently visited Gene at the Miller Toyota parts counter, and we begin a conversation regarding Scion parts. My goal was to price the three parts that i needing and the parts number so that i could source them online. After telling Gene my plans he tried to get me to purchase that parts from him. I informed him flat out that the OEM parts were too expensive. (example: The rear view mirror $160). Lets just say that Gene gave me a very good deal on the parts and i couldn't refuse the deal. I made the purchase, thanks Gene! More

scam business only upsells and shows you a bill for more than the car worth every time than the car worth every time More

In this insane car market ToA was like an oasis for us poor wandering souls. From the minute I inquired about purchasing a new vehicle I had individualized, professional, and timely support. I even visite poor wandering souls. From the minute I inquired about purchasing a new vehicle I had individualized, professional, and timely support. I even visited other dealerships in the OC prior to this and I can confirm they were the most timely, convenient, technologically savvy, and on top of my order. From initial conversations to end of sale I received some of the best customer service you could ask for. In particular, Karina was like my personal guide, car guru, resource, and concierge. I couldn't ask for a more kind and supportive associate. I have never seen folks respond faster! Even the financing department under Luis/ Fernando gave me a better APR and final deal than I expected (I didn't think it was possible at the low end I was already quoted by competitors). There were a small few mixups in paperwork and they were quick to help problem solve which shows their commitment to customer service. In sum I sleep great at night in my new Prius because of these folks (let alone because the MPG for these beauties is incredible btw.) Looking to service and heck maybe another new car someday through ToA until my last days on this little blue marble! :) More

I want to write a thank you review for ANGEL in the services department. I had a construction truck drop a whole thing of nails on the street and ended up with 10 NAILS in my tire. I called services to services department. I had a construction truck drop a whole thing of nails on the street and ended up with 10 NAILS in my tire. I called services to see if it was covered in my warranty and Angel did everything possible to get me the best deal and even tracked down his manager so I would have the most accurate information. When I scheduled an appointment for 7am, he called me back and updated me. Although 7am wasn't available he put me in at 8am which was the next best time. I am so thankful and grateful for Angel. He is the Best!!!!! More

Just writing to thank EDGAR from sales CARLOS the sales manager and Benita from the used car department, for making this purchase happen! on my wife 2022 highlander platinum she loves it! Thank you guys fo manager and Benita from the used car department, for making this purchase happen! on my wife 2022 highlander platinum she loves it! Thank you guys for making this possible More

Miller Toyota has helpful and seamless sales teamwork . Last weekend, Penny responded by telephone to my interest in purchasing a 2022 Rav4 Prime and selling my 2016 Rav4 Hybrid. She thoroughly answered my Last weekend, Penny responded by telephone to my interest in purchasing a 2022 Rav4 Prime and selling my 2016 Rav4 Hybrid. She thoroughly answered my questions about the dealership and desired car. She emailed examples of two models with their equipment and price to aid my identification of my desired features. She referred me to Luis, who I met on Monday to assess the trade-in value of my 2016 Hybrid. At that time, I was introduced to Jeremy, who added my name to the list of interested parties waiting to purchase a RAV4 Prime and explained the process for fulfilling a reservation for a vehicle. More

Rico was fabulous. He was so good at keeping me informed about what was happening with my vehicle. Everyone was just so nice. I really appreciated that they ordered a Lyft for me to get home quickly. I wil about what was happening with my vehicle. Everyone was just so nice. I really appreciated that they ordered a Lyft for me to get home quickly. I will definitely go back in the future. More

just call Miller and asked to speak with the Service just call Miller and asked to speak with the Service Mgrs no luck was told they will get a message to the Service Mgr ask will I get a call today ans just call Miller and asked to speak with the Service Mgrs no luck was told they will get a message to the Service Mgr ask will I get a call today answered not sure really. I have been going to Miller toyota for 3 years last visit was Sept 19th due to my maintenance light went on now they supposedly top all fluids on Oct 18 my oil light went on what the xxxx check oil and no oil I bought 1 quart put it in took to Irvine toyota they took care of me they filled oil up and told me it's either two thing Miller did not fill up oil or car is burning oil but they found no leaks so I have to check oil now and keep checking oil if oil is low again then they will do an oil Consumption test. And mind you I had an oil change in June I go each and ever time to have my car taken care of to have peace of mind and this happens and I can not even speak with the service manager not good More

My sister and I were looking around and found this amazing place!! We purchased a Toyota Corolla and got a great deal on it!! Salesman Guadalupe Ochoa made everything possible so that my sister cou amazing place!! We purchased a Toyota Corolla and got a great deal on it!! Salesman Guadalupe Ochoa made everything possible so that my sister could get a great deal, and in partnership with his manager they made it happen!!! The customer service was great, all the staff members were super friendly. I totally recommend this place if you’re looking for people that are willing to help and go above in beyond… More