Toyota of Anaheim

I had one of the worst dealership service experiences I’ve ever encountered. When I went in simply asking for an oil change, the service advisor tried to upsell me over $800 worth of unnecessary servi I’ve ever encountered. When I went in simply asking for an oil change, the service advisor tried to upsell me over $800 worth of unnecessary services. My car has just under 70k miles, and I had already completed a major service around 65k miles—including brake fluid, power steering fluid, transmission fluid, and more. Despite this, the advisor pushed me to repeat the exact same services I had already done, insisting that my fluids “looked bad.” It was clear he was more interested in padding the bill than providing honest service. When I declined the unnecessary add-ons, his attitude completely changed. He became dismissive, rushed me out, and didn’t even bother to provide paperwork for the service estimates. That level of unprofessionalism alone was disappointing—but it got worse. When I returned later to pick up my car (after being told it was ready), my service advisor blatantly ignored me for 45 minutes. I stood there while he helped other customers, refusing to acknowledge me. I even asked two other advisors if they could check me out, but both brushed me off and told me to “just wait.” I was left stranded until I finally lost patience and had to demand help from the floor manager. This was an absolutely horrible experience from start to finish. The dishonesty, the upselling, the rude behavior, and the complete lack of customer care are unacceptable. I will never bring my car back here, and I strongly urge others to think twice before doing business with this dealership. More

Had the best experience at Miller Toyota of Anaheim with Aidan Alvarez! I found him through his TikToks and he instantly made the process smooth, easy, and stress-free. He truly cared about what I wanted an Aidan Alvarez! I found him through his TikToks and he instantly made the process smooth, easy, and stress-free. He truly cared about what I wanted and helped me find the perfect car. Highly recommend! More

Need two new rims due to the terrible pot holes in Fullerton, parts department was on it, had them over night, Gary my service writer, worked with parts to get the new rims on, kept me up to date, gav Fullerton, parts department was on it, had them over night, Gary my service writer, worked with parts to get the new rims on, kept me up to date, gave me an honest inspection and the cars needs, I already knew what was needed, and it was just as I suspected, two bent rims, and a wheel alignment. More

I want to share my experience at Toyota of Anaheim, starting with Gilbert! Who with out knowing us in person answered all of our questions about a potential buy, helped us decide and gave us an estimat starting with Gilbert! Who with out knowing us in person answered all of our questions about a potential buy, helped us decide and gave us an estimated price! He kept us updated about our new car coming in from out of state and he made sure we were taken cared of when coming in person to the dealership. Which brings me to Elias. Elias greeted us and made sure we were directed to where we needed to be RIGHT AWAY! He was very nice and attentive ! He then referred us to Jacob! Jacob, where to begin…He was great from the get go! He helped us with deciding if the vehicle we had already decided was it for us by describing features and perks of it. Also allowing us to test drive and answering any questions we had about anything and everything ! He was very through, and the part I liked the most is that he wasn’t just about the sale he wanted to engage and get to know us! Very professional oriented. He hussled back and forth between us and management to come to agreement so we were happy with our purchase. Once we were set, Jacob then transferred us to Hector which was by far my favorite only because I knew I was almost done with the process lol But Hector is amazing at what he does! He helped us get the best price and desired payment and explained every possible deal to us. He didn’t push anything on us or try to upsell us on stuff we didn’t need. We walked out with our New 2025 vehicle and couldn’t be happier with my Toyota experience. From customer service, to the dealership ambiance to my car! 100 percent recommend coming here. To this specific location. You won’t be disappointed! More

1) Service writer, Yihia was helpful and professional. Highly recommend. 2) Good service. 3) About Prius Prime. - drives well - very noisy, poor window glass. - can't hear the radio while Highly recommend. 2) Good service. 3) About Prius Prime. - drives well - very noisy, poor window glass. - can't hear the radio while driving. - ECOPIA EP422+ worn out <20,000 mi 4) Manager Christian was kind to show some features of the car which were not shown at the time of purchase 2 years ago. Expect better sales staff. 5) Security system doesn't seem to work, monies wasted. 6) Overall a good dealership. More

Very good experience buying a car, Sophie Kim good saleswoman no xx and transparent with the details saleswoman no xx and transparent with the details More

Great service! This is my second visit for different reasons. They have the best service and stay in communication with you while your car is with them. This is my second visit for different reasons. They have the best service and stay in communication with you while your car is with them. More

The whole experience with Toyota of Anaheim was great! Lisa was able to locate the exact Toyota Camry I wanted within an hour of searching. When the car was in transit, Brandon took over and stayed in con Lisa was able to locate the exact Toyota Camry I wanted within an hour of searching. When the car was in transit, Brandon took over and stayed in contact with me with the location and estimated time and arrival of my car. When the car arrived a few weeks later, we let Brandon know we were looking for a quick process and didn’t want to be there for four hours like we had at a previous dealer with our other Camry. Brandon had everything ready for us when we arrived so we could be in and out of there quickly. Once we arrived, we test drove the car, he set us up with the Toyota App and connected it to the car, he went over how everything worked and we signed papers all within a short amount of time. Brandon was very professional and friendly. Fernando in finance was also great! He was very helpful and knowledgeable. We will do business here again. More

One of the best experiences I've had purchasing a vehicle, I've purchased a RAV4 prime and Tacoma hybrid, Antonio Garcia, Christian Canizal, Christian Tufino, Jacob Kwon, Karina Cardenas, and Luis Mi vehicle, I've purchased a RAV4 prime and Tacoma hybrid, Antonio Garcia, Christian Canizal, Christian Tufino, Jacob Kwon, Karina Cardenas, and Luis Miranda all worked together to get me my dream truck. Big thank you to you all and the management that has established and built a culture of customer appreciation! More

Customer service was good , wait was too long 4 1/2 hours long. Customer service representative Hung was ok , but Jose CS rep went above and beyond. long. Customer service representative Hung was ok , but Jose CS rep went above and beyond. More