Toyota of Anaheim

Useually good Usually I like the customer service it works fine, But today but I waited two hours for an oil change, that I had a 1230 appointment. I arrived at 12 Usually I like the customer service it works fine, But today but I waited two hours for an oil change, that I had a 1230 appointment. I arrived at 12:18,We did not get the car til 210 I was told to leave the key in the car, and went inside, I found out later that nobody worked on the car because they thought the car was .done because nobody was in the car. We had plans today and ended up canceling our other plans because of the delay. Would have liked a better discount. None was offered. We’re told we got a car wash but would have like to skipped it and gotten out sooner. A very nice man came out and tried his best to remedy the situation, it was the guy who signed my paperwork.. More

Easy and great! My friend bought a great car here so I came to this place directly. No tricky and lies, I got great deal easily!! If you would like to buy a car, this My friend bought a great car here so I came to this place directly. No tricky and lies, I got great deal easily!! If you would like to buy a car, this place will not let you down. More

Long waiting and poor customer service I made an appointment two days before to have a specific part installed. When I arrived at 9am, Adan said he would call three hours later with an upda I made an appointment two days before to have a specific part installed. When I arrived at 9am, Adan said he would call three hours later with an update. I waited 60 minutes for the shuttle service to take me home. Six hours later at 3pm, I finally receive a call from Adan saying if the part was going to arrive from the warehouse it would have arrived by 1:30pm so they will have to hold my car till Monday. He offered a complimentary rental for one day but that one only cover Sunday, the day which they are closed. Since I needed my car, I requested to have the shuttle pick me up so I could have my car and not pay for a rental car on Monday. 80 minutes later, I called Adan to ask if the shuttle service was going to pick me up. Eventually it did. Upon my arrival, I had to pay for the part even though it had not been installed because the cost was so high. When I asked to not pay for it because it wasn’t installed yet, Adan said a manager would have to approve that and they all have left for the day. Adan said he would call on Monday when the part from the warehouse arrived. He never called on Monday. He never called on Tuesday. He finally called on Wednesday leaving a voicemail saying it had arrived. When I called back and left a message, I never heard back until I called right before the service center closed and he said he received my message, he was just too busy to call back. I expect better service for the amount of money I have spent and the inconsiderate waste of my time. This will be the last time I use Miller Toyota of Anaheim. More

Friendly and awesome Tommy Battelle is an awesome service advisor. He’s funny and friendly. His attitude is proper and really cares about his customers. I really appreciat Tommy Battelle is an awesome service advisor. He’s funny and friendly. His attitude is proper and really cares about his customers. I really appreciate his help. More

Trusted Dealer The staffs is nice and helpful, especial Antoine Van. Thank you! I am sure we will be back to buy other car at the dealer if we need In the future. The staffs is nice and helpful, especial Antoine Van. Thank you! I am sure we will be back to buy other car at the dealer if we need In the future. More

Well done Great customer service. Tom B. is Amazing. My car was taken car of. Even though I couldn't fix what I wanted because it was pricey... I was satisfied Great customer service. Tom B. is Amazing. My car was taken car of. Even though I couldn't fix what I wanted because it was pricey... I was satisfied with what I went there for in the first place -oil change. More

Service First time at this dealership, brought car in for service. Quick response, provided courtesy van service to and from work. Excellent dealership to First time at this dealership, brought car in for service. Quick response, provided courtesy van service to and from work. Excellent dealership to work with !!! More

Great Everything is great but 2+ hours is too much. Would appreciate just as great of a service but quicker if at all possible. Thank you Everything is great but 2+ hours is too much. Would appreciate just as great of a service but quicker if at all possible. Thank you More

Excellent Service Always Toyota of Anaheim always provides excellent and timely service with reasonable prices The service advisors are knowledgeable and very courteous We d Toyota of Anaheim always provides excellent and timely service with reasonable prices The service advisors are knowledgeable and very courteous We definitely recommend Toyota of Anaheim to friends and family More

Oil Change The service is great and even fixed the problem. Very efficient, courteous, helpful and accommodating. Answer all my queries and thorough. Checked my The service is great and even fixed the problem. Very efficient, courteous, helpful and accommodating. Answer all my queries and thorough. Checked my car and made sure is fixed. More