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Toyota of Anaheim

Anaheim, CA

4.5
1,159 Reviews

1331 North Euclid Street

Anaheim, CA

92801

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Showing 1,159 reviews

May 29, 2024

Jose was my awesome salesman from start to finish. He was friendly yet professional, answered all my questions, and walked me through the buying process. Highly recommend! More

by lambz1309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Ortega
May 29, 2024 -

lambz1309 responded

Jose was my awesome salesman from start to finish. He was friendly yet professional, answered all my questions, and walked me through the buying process. Jose and the finance team worked with me in helping my ill husband through a couple of instances. The sales/finance team worked well together, altho streamlining the process would be helpful in terms of time. I highly recommend Toyota Anaheim and the staff.

May 26, 2024

I had Aiden as my salesman on Friday night and he was able to give me and my family the information and help that we needed to make a first time purchase of a Truck. Awesome customer service and communic More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Alvarez
May 29, 2024 -

Toyota of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Aiden provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 25, 2024

Service took all day even though I had an appointment. Never got an update from the Service person until I asked. Left my steering wheel sticky and dirty with oil. More

by arellano.mitzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
May 29, 2024 -

Toyota of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 07, 2024 -

Toyota of Anaheim responded

Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the lack of communication and the time it took us to fix your vehicle. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. I’m looking forward to the opportunity to understand more about what took place during your experience. Joshua Irvine General Manager jirvine@millerautomotive.com

May 23, 2024

We had a great experience with Francis. She was easy to talk to and very accomodating. We are loving the new car. More

by rzickjr
Recommend Dealer
Yes
Employees Worked With
Francis Ponce
May 24, 2024 -

Toyota of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

Elcer was very kind and helpful in the process of me getting my first car. More

by marisol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elcer Hernandez
May 23, 2024 -

Toyota of Anaheim responded

Congratulations on your first vehicle! We're thrilled that Elcer provided you with a kind and helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 21, 2024

Warm and welcoming environment. Jason Pak and Jeremiah Reeves made it very easy getting a new car! More

by BunnyB.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pak , Jeremiah Reeves
May 22, 2024 -

Toyota of Anaheim responded

It's fantastic to hear that you had such a positive experience with us and that Jason and Jeremiah made your car-buying journey smooth and enjoyable! Our team strives to create a warm and welcoming environment for our customers, ensuring that each step, from browsing to purchasing, is as easy and stress-free as possible. We appreciate your feedback and look forward to assisting you again in the future!

May 21, 2024

Wonderful experience from test driving the car to buying it! Our salesman Jason was awesome. He was knowledgeable, professional, accommodating, very friendly and easy to work with. Jaime in Finance did a More

by hasselmanw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pak
May 22, 2024 -

Toyota of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Jason provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 18, 2024

I want to give a special thank to Francis Ponce for making my car buying experience an enjoyable one. She was extremely courteous, knowledgeable, and a true professional. In fact, the entire staff (inc More

by NLIEU9
Recommend Dealer
Yes
Employees Worked With
JUAN CALDERON
May 22, 2024 -

Toyota of Anaheim responded

That's fantastic to hear! Francis and the entire team seem to have made quite an impression on you with their professionalism and dedication to excellent customer service. It's always refreshing when car buying experiences are smooth and transparent without the usual negotiation games. Thank you for sharing your positive experience, and we appreciate your recommendation!

May 18, 2024

Los asistentes no sé si tengan culpa pero no se me informa de los avances de mi carro y ni me dicen si ya van a terminar o nada More

by alfonsosoto69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
May 29, 2024 -

Toyota of Anaheim responded

Gracias por traer esto a mi atención. Pido disculpas por no recivir informes sobre el estatus de su vehiculo durante su servicio. Me gustaría tener la oportunidad de solucionar este problema y ganarme su negocio. Comuníquese conmigo al jirvine@millerautomotive.com. Espero poder hablar con usted. Joshua Irvine, Gerente General

May 17, 2024

Car was not clean on pick up. Did not assist with car setup with phone app and dashcam. More

by litlbul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
May 29, 2024 -

Toyota of Anaheim responded

Thank you for bringing this to my attention. I apologize for not receiving a clean vehicle and assisting you set up your vehicle with the mobile app and dashcam. I would like an opportunity to fix this and earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine, General Manager

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