Toyota of Anaheim

DO NOT GO HERE - NOT TRUSTWORTHY I am not looking for a call back, but felt it was necessary to vent out my opinion about the service received. Since I know your service department wi I am not looking for a call back, but felt it was necessary to vent out my opinion about the service received. Since I know your service department will not accept any blame, I will simply be exercising my right to inform the public about my recent experience and to think twice before visiting or getting similar service done. The below description is what I will be sharing: DO NOT GO HERE. I went in for free Extended Warranty service on engine, and left with a $1000 quote for damage they likely caused. They are not trustworthy, and only offer that "customer service" smile in greeting incoming business with potential for more repairs/quotes. Brought in my Toyota Rav-4 for extended warranty service (Oil Consumption problem) that required service (covered by Toyota) on the Engine (lifting it, etc). Prior to turning it over for 4 days, car was running smoothly (no noise) and simply did not pass Toyota oil consumption test. I pick up the car 4 days later, and the engine is clearly vibrating more than before, and revving a bit louder. I tell the service guy (Youbert) this problem, and he recommends giving it a couple days since I may have got accustomed to a new rental car. I do that, and it still makes noise. He suggests to bring it for a look because every once in a while its the drive shaft balancer he says. They take it for 2 1/2 days, and Manager tells me passed all inspections no problems. Pick it, still same vibration. 2 days later vibration when driving at 0-30 miles, and now I pick up a clear noise at times when switching to reverse and drive. Turn it in after 5 days. Now they tell me that the Engine mounts has coincidentally worn down requiring replacement. They of course accept no blame, as if there may not be a relationship to the added stress they may have placed on the mounts after lifting it (and reinstalling it) TWO times over a 6 day period. I recommend that if you have to take your Toyota for engine problems and/or service (Toyota mandated), make sure Service department assesses the condition of the mounts BEFORE service and after service so that they don't shift the blame on natural wear and tear. No doubt my mounts were not new, but I am certain the service they executed caused the ultimate damage here for which they are quoting me $1000 to repair. More

Very bed customer service n used Car manager so talk rud I buy used car month ago n my front tire shaking I look n there one bolt missing n after l look front bumper there is inside cover broken n I take m I buy used car month ago n my front tire shaking I look n there one bolt missing n after l look front bumper there is inside cover broken n I take my car back n I talk with manager he said no warranty he said u broke how could one month I broke n he talk so rud he said u r respncble n I tell them I m complain main compony he said who care n I tell them I m tell other people don’t go there he said go ahead.but I m telling other people don’t buy miller Toyota Anaheim so bad device. More

Faux Toyota Prius FOUR Disappointed, We were going to buy a 2015 Toyota Prius (FOUR) as per their advertisement, We wrote the check for the amount when I decided to take a l Disappointed, We were going to buy a 2015 Toyota Prius (FOUR) as per their advertisement, We wrote the check for the amount when I decided to take a look at the car we were about to buy, it was 2015, it was Certified but it was a Prius (THREE). The manager did not apologized, the only who apologized was Jaime the sales person who I know did not have any involment. Conclusion, big name dealers are now using some cheap scavenging tricks to scam customers, really sad, now we cannot trust big dealers either like in the past. Cargurus trusting what they advertised categorized it as a GREAT DEAL, Buyers Beware... More

First time service and satisfied It was my first time going to that dealer to have the maintenance service performed to my car and all I am pretty satisfied because make the appointme It was my first time going to that dealer to have the maintenance service performed to my car and all I am pretty satisfied because make the appointment online was easy, I was assigned to the service advisor Tommy B and he was pretty friendly, knowlegeable, explained everything I needed to know and he gave me my car back within 90 min. So far satisfied and I think I'll be coming back. I'll keep you posted with updates. Thank you More

Excellent and Fast Service Kenny was fast when answering all my questions, he quickly let me when my next service would be and I was back very soon to pick up my clean and servi Kenny was fast when answering all my questions, he quickly let me when my next service would be and I was back very soon to pick up my clean and serviced Tundra. Thanks again. More

No appointment and out in 2 hours Good service and personable representative! Was in and out fast with no appointment! I use Toyota in Anaheim all the time. Good Service crew and staf Good service and personable representative! Was in and out fast with no appointment! I use Toyota in Anaheim all the time. Good Service crew and staff! More

Disappointed I left the dealership noticing that they didn't check my back tail light which is still out. I am very disappointed with their service. I left the dealership noticing that they didn't check my back tail light which is still out. I am very disappointed with their service. More

Awesome customer service Honest and fare from the start, Frank constantly kept me updated on what was needed and how long it was going to be. Friends told me to try this deale Honest and fare from the start, Frank constantly kept me updated on what was needed and how long it was going to be. Friends told me to try this dealership out, and I can definitely see why. I will return to Miller’s, and Not go back to the Orange dealership...... More

My oil change experience Took my car in for an oil change and it was a good price. Anthony did a great job with letting me know when my car was ready! Took my car in for an oil change and it was a good price. Anthony did a great job with letting me know when my car was ready! More

Easy and great! My friend bought a great car here so I came to this place directly. No tricky and lies, I got great deal easily!! If you would like to buy a car, this My friend bought a great car here so I came to this place directly. No tricky and lies, I got great deal easily!! If you would like to buy a car, this place will not let you down. More