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Toyota of Anaheim

Anaheim, CA

Overview
Reviews
Vehicles
4.5
957 Reviews
Call Dealership (714) 879-6300

1331 North Euclid Street

Anaheim, CA

92801

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Showing 957 reviews

August 13, 2025

I came in for my first oil change without an appointment. They were able to get me in and out within a couple of hours. Ivwas pleasantly surprised to learn about ToyotaCare andbfindbout about the 5 free serv More

by mr.jimreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Aug 13, 2025 -

Toyota of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Had a really bad experience with Christian Canizal, made us wait too long and after almost an hour of waiting he came back and showed me ridiculous amount for a car and it doesn't show the breakdown no rat More

by C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Canizal
Report | Print
Aug 13, 2025 -

Toyota of Anaheim responded

Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit did not meet expectations, and I want to sincerely apologize for the inconvenience and frustration you encountered. We strive to provide every guest with respectful, transparent, and timely service, and it’s clear we fell short in your case. I’ve shared your feedback with our management team, and we’re taking it seriously to ensure this doesn’t happen again. We will also be reviewing the interaction with Christian to better understand what went wrong and how we can improve. If you're open to it, I’d appreciate the opportunity to speak with you directly and make things right. Please feel free to reach out to me at your convenience. Thank you again for your feedback—it helps us grow and serve our customers better Josh Irvine, General Manager Toyota of Anaheim | 714-879-6300 | jirvine@group1auto.com

August 12, 2025

Waited over 2 hours to get picked up by the shuttle , was supposed to be around 10:30 but got picked up by 1:10. Besides that they did the normal maintenance. I guess they have communication issues here. Wou More

by Stephanienherrerahughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
- not sure name
Report | Print
Aug 16, 2025 -

Toyota of Anaheim responded

Thank you for taking the time to share your experience. I apologize for the long wait you experience from your shuttle pick up and the lack of communication during your visit. This is not the level of service we strive to provide, and I understand how frustrating it must have been for you. I shared your feedback with my team so we can address the communication gap and work on ensuring more accurate timing updates for our customers. While I'm glad to hear the maintenance was completed, I truly regret the delay overshadowed your experience. If you'd be open to it, I'd like the opportunity to personally assist with your next visit ensure a smoother experience from start to finish. Thank you again for bringing this to our attention. Shaday Skipper, Customer Relations Manager Toyota of Anaheim | 714-879-6300 | sskipper@group1auto.com

August 10, 2025

Great sales staff and finance specialist and were able to deliver new car to my home. More

by The Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil R. (Sales Associate) Fernando Najera (Sales Manager)
Report | Print
Aug 11, 2025 -

Toyota of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 09, 2025

“Excellent service today from Service Advisor 8323 Hung Bach and the service mechanics as well. Keep up the great work!” More

by adonisdeausen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor 8323 Hung Bach
Report | Print
Aug 10, 2025 -

Toyota of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 05, 2025

The car’s status report is very detailed and the dealership charged me a reasonable price. The only problem was I had to wait for 3 hours for a 30 min job. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Aug 06, 2025 -

Toyota of Anaheim responded

Thank you for your feedback. We're glad to hear you found the vehicle report detailed and the pricing fair. That said, we understand how frustrating it must have been to wait so long for what should have been a quick job. Your time is valuable, and we apologize for the delay. We'll use your comments to help improve scheduling and communication moving forward. Toyota of Anaheim service team, (714) 782-9595

August 04, 2025

A very nice and friendly place, service was quick and the personnel was wonderful . L More

by reyna022002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 06, 2025 -

Toyota of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

Great place to bring your Toyota for service. My advisor, Lee did a great job, and is very helpful. More

by joseph.gg562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Bach
Report | Print
Aug 04, 2025 -

Toyota of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lee here at Toyota of Anaheim! Thank you again, and have a fantastic day!

August 01, 2025

This dealership is great, they are upfront about pricing and have specials as well. Give accurate times on when service will be completed. More

by cjmuniz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youbert
Report | Print
Aug 03, 2025 -

Toyota of Anaheim responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

I had my vehicle serviced today at Toyota of Anaheim. The communication was excellent throughout the process. I received a reminder for my service and step by step updates via a link. Staff was help a More

by marieugrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
Report | Print
Aug 03, 2025 -

Toyota of Anaheim responded

Hi Marieugrimes, we're happy you found our staff to be so supportive during your experience here at Toyota of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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