Toyota of Boardman

I found the dealership very accomadating and knowledgable of the product they sold. Our sales associate was very knowledgeable of his product pointing out many fine points of interst that made our final disc of the product they sold. Our sales associate was very knowledgeable of his product pointing out many fine points of interst that made our final discussion. Since our purchase we have returned for all service and the service department is gives us excellent service. I would recommande this dealership to all family and friends along with the saleperson who sold our Rava to to us. More

Why I gave all 5's? Easy to answer. We saw a Prius online while we were in Texas for the winter. We used the internet to connect with Josh Bakuhn, who had sold our daughter a Prius. He was professio online while we were in Texas for the winter. We used the internet to connect with Josh Bakuhn, who had sold our daughter a Prius. He was professional and met our daughter to test drive the car. We were second in line for the first one we had "looked at". Josh showed Lisa two others and we bought the blue one. All of the applications were done over the phone, with emails, and the mail service. Erica Graham took care of the loan papers. She stated a good interest rate and we accepted, then Erica continued searching and found a better rate at the bank we deal with. She went above and beyond what we expected. Six weeks later we returned to Ohio and called to pick up the car. We also had called the service department to have door guards installed and I expected clear or chrome colored. They are an exact match for the blue! I am very pleased with my first experience with the service department. Nathan met us, introduced us to everyone, got us refreshments, and took us on a test ride in the car. He had filled the tank (never had that happen with a pre-owned vehicle), set the clock, and had the car ready to go. While on the drive, he showed the many features on the car. Last but not least, Eric Sanata did the paperwork for the temporary tags so we could take the car home. The total experience of purchasing the car was similar to making a major purchase at a quality merchant. The staff is friendly and helpful. I would deal here again when we to replace the next car. More

This was our first time at this dealership, and our first Toyota. From looking at the vehicle we wanted thru purchasing & signing we were treated like friends and neighbors. Salesman Jim Barth was extremely Toyota. From looking at the vehicle we wanted thru purchasing & signing we were treated like friends and neighbors. Salesman Jim Barth was extremely helpful and worked hard to get us what we wanted. Thank you. We love our new Prius! More

This is my first experience with this dealership having used the Preston Toyota dealership in New Castle, Pa. prior for service. I found this sales staff 'laid-back' and not agressive as I've found others used the Preston Toyota dealership in New Castle, Pa. prior for service. I found this sales staff 'laid-back' and not agressive as I've found others in the past. To me, this makes for a more pleasant buying/service experience rather than, 'what do i have to do to get you in this car, or ' are you going to buy this car today?' Jim, Shane, and Eric made it a good, satisifying, pleasant, buying experience. I had some minor issues prior to delivery of this vehicle and Jim took care of them in a professional/satisfactory manner and vehicle was delivered 'on time' and with no problems. The staff truly takes you under their wing, so to speak, and made the WHOLE experience flow nicely. Based on my experience, i would recommend this dealership and staff to anyone, and in a few years when my wife needs another car, we will return to this establishment. I have driven nothing but Honda's and Toyota's since 1984 and it feels good to be back under the Toyota umbrella. More

This is the second car that I have purchased from Boardman of Toyota in the last two years. Both cars I have dealt with Mike Butream, he has been great along with the rest of the staff. All the peopl Boardman of Toyota in the last two years. Both cars I have dealt with Mike Butream, he has been great along with the rest of the staff. All the people there treat you with respect, and are very friendly and fair. The whole staff go out of there way to make you feel special. I tell everyone I know to shop for their car at Boardman of Toyota. More

I bought a car from toyota of boardman and was surprised to find the staff to be very friendly and helpful, especially my salesman Nathan Kipley. I also returned for service to have a minor issue checked ou to find the staff to be very friendly and helpful, especially my salesman Nathan Kipley. I also returned for service to have a minor issue checked out and the service manager Dave Shuntich was extreemly helpful with taking care of my service issue. They make buying a car and getting it serviced very quick and easy and they are all so very friendly. Thank You Toyota of Boardman! More

I have dealt with Mike in the past so we have an ongoing customer/salesman relationship. I came in to get my oil changed and saw the Honda Accord on the lot. I asked Mike if I could test drive it and we wen customer/salesman relationship. I came in to get my oil changed and saw the Honda Accord on the lot. I asked Mike if I could test drive it and we went from there. Mike gave me an honest assessment of the Honda. He knows that I do not want to got back and forth with the GM 20 times to arrive at a price. When we talked money Mike brought Shane(The GM) into the room. He gave me his price and we were 1000 apart. We ended up meeting half way and made the deal. Mike is straight forward and honest. If he was not I would have went somewhere else. Anything that he told me would be included (oil change-full tank of gas) it was included. I bought two new Camery's and a Solara since 2005. Mike has been the consumate professional on all occasions. I recommend Mike and Toyota of Boardman to anyone looking for a car. I will return there again for service and sales if and when I need a car. More

Mike is the most honest and trustworty car salesman that we have ever dealt with. We have purchased 3 new vehicles from him, and he is the ONLY salesman that we will buy from. He is very friendly, has exce we have ever dealt with. We have purchased 3 new vehicles from him, and he is the ONLY salesman that we will buy from. He is very friendly, has excellent customer service skills, is extremely professional, and has a great attitude. He has a thorough knowledge of the Toyota brand and its features. We like to deal with Mike because he will communicate with us even after he has sold us a vehicle. When we are looking to buy our next vehicle, we will definitely ask for Mike at Toyota of Boardman. More

This was my first experience with leasing a vehicle, so I don't know that there was anything that could have been done to make the process less overwhelming. Overall the staff was patient and really worked h don't know that there was anything that could have been done to make the process less overwhelming. Overall the staff was patient and really worked hard to get me what fit my needs and budget. My situation seemed unique, so there were some bugs in the process which did not lead me to have the experience I was anticipating from them. I worked with Rich Mangelli for 2 months prior looking for a vehicle that met my specifications. He did everything he could to get me in the vehicle I wanted at a price I could afford. Then circumstances arose that did not enable me to go through with the sale. Since Rich was out on the day I camein ready to buy on the last day of the vehicle incentive, Josh helped me out. He was friendly and got me where I needed to be for pricing on a similar vehicle. Having said that, after 3 hours of price deliberations I went to Erica for the final paperwork. She patiently explained it all, but I was very shocked to find things like total loss /GAP insurance were an additional charge. From my research this is very important coverage to have on a leased vehicle, so it either jacked my monthly payment up or I had to come up with additonal cash up front. Since I was already at the limit for a monthly payment I had to find extra funds (which was not easy!) to cover it. More

The people I dealt with were friendly and ready to answer The people I dealt with were friendly and ready to answer any questions I had. I was treated nicely and did not rush me in any way. Thanks for makin The people I dealt with were friendly and ready to answer any questions I had. I was treated nicely and did not rush me in any way. Thanks for making my buying experience very pleasant! More