Dear Stephanie – thank you so much for your help and understanding with my new truck purchase. As soon as I drove the SR home I realized I should have taken the SR-5. I know it was probably the type of exercise that you would rather not have to get involved with – but you did a great job taking care of my change of heart. Thanks again for your patience and understanding – you have made me a very happy customer. I had purchased 5 new Toyotas previously (when I lived in N.J. – I moved to Ohio in ‘98) and got excellent service from all of them (77 Celica GT, 83 Supra, 85 PU, 87 Supra, 89 PU). This is my 6th new Toyota and by far my favorite – and a good start to a relationship with you and Toyota of Boardman. Please convey my thanks to Kevin, Jim, Rich, Erica, and Jason for their help too.