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Toyota of Bowling Green

Bowling Green, KY

4.6
287 Reviews
Toyota of Bowling Green is Home of the Lifetime Powertrain Protection. We proudly serve communities from Louisville and Elizabethtown KY all the way to the Nashville TN area. Get the personal service you deserve and the type of experience that keeps you coming back mile after mile. When we say "We Take Care of People!" we mean it.
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2398 Scottsville Rd

Bowling Green, KY

42104

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Showing 287 reviews

October 16, 2026

Friendly and well received. Attentive and fast responding to my issue and the service didn’t take very long. happy with the service thank you. More

by MARIANNEEMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cody
Oct 17, 2026 -

Toyota of Bowling Green responded

We’re glad the service on your Avalon Hybrid was quick and attentive from start to finish. Thank you for choosing our service department.

October 16, 2026

I come from Franklin Tennessee to get my service. I have been doing this since I moved from Bowling Green in 2017. I have always had great service and this visit was the same EXCEPT I got new tires. More

by rathcrest
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cody Stumbo
Oct 16, 2026 -

Toyota of Bowling Green responded

Our service team is pleased we could equip your RAV4 with new tires under that great fourth-tire deal. Knowing you’ve trusted us for service since 2017 and found our team friendly and professional means a lot to us.

Oct 16, 2026 -

rathcrest responded

One correction..........since I moved from Bowling Green in 2017 I have come back to your business but before then when living in Bowling Green, I had 20 years with your business.

October 16, 2026

Your service manager is the BEST, he picks the car up in Glasgow for me More

by BETWILL246
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 16, 2026 -

Toyota of Bowling Green responded

Thank you for the five-star rating! Our service team is pleased we could arrange pickup in Glasgow for your Highlander.

October 14, 2026

They rotated my tires after I told them I did not need a tire rotation. I had it done two weeks before where I bought my tires. So I was charged 20 dollars that I should not have been. I called to tell them More

by sueiler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 15, 2026 -

Toyota of Bowling Green responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 14, 2026

I have been a customer here for more than 40 years - usually get excellent service. I had an appointment for a routine oil change and tire rotation, It took an hour and 45 minutes. This seems too long. More

by betsy.shoenfelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their name - service rep who met me when I pulled in
Oct 15, 2026 -

Toyota of Bowling Green responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 14, 2026

I can say, without any reservation, my experience at this service center is better than any I've ever had. They are very attentive, and the wait times are very reasonable. There has been a problem with my ex More

by tp3c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Stumbo, Ty Williams, Michelle Sells, Christina Cundiff, Justin Hurst
Oct 14, 2026 -

Toyota of Bowling Green responded

Knowing this was the best service experience you’ve ever had means a lot to our team. We’re pleased we could be attentive, keep wait times reasonable, and resolve any extended service contract issues promptly for your Sienna.

October 14, 2026

What's my first time there getting an oil change change. Appointment at nine thirty. They had my car for almost two hours More

by kellyr0517
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get any names
Oct 17, 2026 -

Toyota of Bowling Green responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 14, 2026

Excellent dealership. Honest and professional. Trina was a great saleslady and was a pleasure to deal with. I have been doing business here for over 30 years. My wife real More

by Randy R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Oct 14, 2026 -

Toyota of Bowling Green responded

Knowing the service on your Toyota Highlander Hybrid met your expectations is rewarding. Your loyalty over thirty years means a lot to our team. We appreciate you and your wife choosing us, and we’re glad she’s enjoying her 2026 Highlander Hybrid Platinum.

October 13, 2026

Dealership was cool and clean. Took my car right back and serviced it quickly and did a great job. Thank you for your kindness and good service More

by cgrimes048
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t remember names I am 74 and under medical procedures
Oct 13, 2026 -

Toyota of Bowling Green responded

Knowing that your visit to our clean facility and the quick, thorough service on your Subaru Outback met your expectations means a lot to our service team. Thank you for your kind words and the five-star rating.

October 12, 2026

Needed a little repair work after vandalism. The crew ordered my part, got it in and did the repair within two days of my request. I was very pleased. They were quick and efficient and the car l More

by jeffreycsmith604
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Didn't catch her name. Very nice young lady.
Oct 12, 2026 -

Toyota of Bowling Green responded

We’re glad the repair on your Prius was completed promptly and that your vehicle looks great again. Your kind words and five-star rating mean a great deal to our service department.

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