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Toyota of Bowling Green

Bowling Green, KY

Overview
Reviews
Vehicles
4.6
235 Reviews
Toyota of Bowling Green is Home of the Lifetime Powertrain Protection. We proudly serve communities from Louisville and Elizabethtown KY all the way to the Nashville TN area. Get the personal service you deserve and the type of experience that keeps you coming back mile after mile. When we say "We Take Care of People!" we mean it.
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2398 Scottsville Rd

Bowling Green, KY

42104

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Showing 235 reviews

September 09, 2026

Toyota of Bowling Green went way and above to make my car was fixed and covered under warranty!! More

by TNTAY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Sep 09, 2026 -

Toyota of Bowling Green responded

Our service team is pleased we could go above and beyond to get your Corolla repaired and covered under warranty. Thank you for the five-star rating.

September 08, 2026

Took vehicles in for showing 2 codes. One was oil change one was for emission error. Tech changed oil and wrote up ticket that there was an emission code error. Quoted cost on ticket. We More

by ckpile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stumbo ? Cody?
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Sep 21, 2026 -

Toyota of Bowling Green responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 07, 2026

I had scheduled an appointment for 9 AM to have a check engine light looked at. After leaving home and going about a mile I was worried about the performance of the car so pulled over and called AAA to tow More

by jtomes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody.was my technician.
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Sep 07, 2026 -

Toyota of Bowling Green responded

Knowing our service department could support you when you arrived late and quickly begin diagnostics on your Toyota 4Runner is rewarding. Your praise for our clear communication and efficient diagnostics means a lot to us.

September 07, 2026

They cleared the light but the service engine light came back on the very next day. More

by dbak3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Sep 18, 2026 -

Toyota of Bowling Green responded

Thank you for bringing this to our attention. We're sorry to hear the service engine light returned so quickly, and we understand your frustration. Please contact our service team so we can review the issue and work toward a resolution.

September 07, 2026

Service department sucks! They are the only ones that have taken my wheels off and chip them More

by psandy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know there names
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Sep 21, 2026 -

Toyota of Bowling Green responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 05, 2026

Always able to accommodate us and they have the best service and pricing around town! More

by treygilliland2953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Tyler, Cassidy
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Sep 06, 2026 -

Toyota of Bowling Green responded

Hearing your praise for our ability to accommodate you and our competitive pricing means a lot to us. Our service team is pleased we could meet all your Sequoia service needs. We look forward to assisting you again.

September 04, 2026

Usual experience at this dealer, and quit forcing me to make banal comments I don’t really see the need to make More

by coatesvmc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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September 04, 2026

I own a 99. Toyota Tacoma 4 wheel drive , she’s up there in age but Toyota of Bowling Green is the place that keeps her running in all things. The staff members More

by muizulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic who installed the ac compressor and the service advisor
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Sep 04, 2026 -

Toyota of Bowling Green responded

Your kind words about our team’s respectful service and our comfortable waiting area mean a great deal to us. We’re glad we could keep your Tacoma running smoothly with guaranteed work.

September 04, 2026

Kind staff, the wait is way too long for the service that we received compared to prior experiences. More

by ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle and Cody
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Sep 21, 2026 -

Toyota of Bowling Green responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 03, 2026

Prompt service, good customer service, knowledgeable technician. Answered questions and explained a detailed review of service. More

by jdcountrygal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
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Sep 04, 2026 -

Toyota of Bowling Green responded

Our service department is pleased we could answer all your questions and walk you through the detailed work on your Toyota Highlander. Knowing you found our care prompt and professional means a lot to us.

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