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Toyota of Bristol CT

Bristol, CT

4.8
10 Reviews
Welcome to Toyota of Bristol, where exceptional customer service comes first. Driven by hospitality, we’re dedicated to delivering a red carpet experience from the moment you arrive to long after you drive home. Whether you’re shopping for a new Toyota, exploring our selection of quality pre-owned vehicles, servicing your current vehicle, or meeting with our finance team, our goal is to make every visit simple, comfortable, and enjoyable. We believe buying a vehicle should be an exciting milestone — not a stressful process.
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1069 Farmington Avenue

Bristol, CT

06010

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Showing 10 reviews

November 14, 2026

I really feel so confident in coming and having my Toyota Highlander serviced and maintained here at Toyota of Bristol since it is the dealership where I purchased it. My maintenance advisor is very professi More

by BJWOLFE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleshia Murray, Service Advisor
Nov 14, 2026 -

Toyota of Bristol CT responded

Your confidence in our team’s care for your Toyota Highlander is rewarding to hear. We’re glad your advisor keeps you informed about repairs, warranty coverage, and maintenance, and that you leave with peace of mind. Thank you for recommending us to your family and friends.

November 14, 2026

The service department is fast and sends you videos so you know what is being done More

by james.deleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Back desk by the roll up door
Nov 14, 2026 -

Toyota of Bristol CT responded

We're pleased the video updates kept you informed about the work on your Toyota Tacoma Hybrid and that our service team provided prompt care.

November 12, 2026

excellent friendly service advisor LeeAnn Bowman was helpful getting my '22 Sienna in for an oil change service More

by Yav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Bowman
Nov 13, 2026 -

Toyota of Bristol CT responded

We're pleased our service advisor provided attentive support getting your Sienna in for an oil change. Thank you for the five-star rating!

November 12, 2026

Although I have had multiple problems with this service center including having to get other service centers to fix issues they created, I had a great experience this time with service tech Matt! He did a More

by KHearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aleshia, Matt
November 11, 2026

Was greeted by a friendly service associate. Was given a ride home and picked up when my vehicle was completed. More

by EDDIESTILTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Lafferty
Nov 11, 2026 -

Toyota of Bristol CT responded

We're pleased you received a warm welcome and rides home and back during the service on your Toyota Tundra. Thank you for the five-star rating!

November 11, 2026

Clean service area and waiting area. Service advisors are friendly. Good customer communication using various platforms. More

by ghardin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesia Murray
Nov 11, 2026 -

Toyota of Bristol CT responded

We're glad you found our service and waiting areas well kept during your Toyota RAV4 service visit. Hearing that our advisors were welcoming and kept you informed across multiple channels means a lot to us.

November 10, 2026

Very professional took straight in and only waited for a couple hours on the recall to be done. More

by tlcrigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Houlder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Janazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Toyota of Bristol CT responded

We're glad our team got your Toyota Land Cruiser in promptly for the recall and made a positive impression. Thank you for the five-star rating!

November 07, 2026

Always helpful and willing to make things work Just wish things weren’t so expensive. More

by 1025joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Houlder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

Toyota of Bristol CT responded

We're happy our team has been accommodating and helpful with service on your Toyota Highlander. Thank you for the five-star rating!

November 06, 2026

We've bought several vehicles from this dealership and don't want to go anywhere else. More

by VITATOESX4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Rock
Nov 06, 2026 -

Toyota of Bristol CT responded

After several vehicle purchases with our team, your loyalty means a great deal to us. We hope you enjoy your new Toyota Tacoma!

October 07, 2026

I have been a customer of Jays for the last 9 years. In that time I have leased four cars from him. I also recently brought my son to him to lease his first car. Each transaction with him has been absol More

by Amy.richmond64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Toyota of Bristol CT responded

Thank you Amy for the AMAZING review of Jason Rivera. We are glad to hear that Jason was able to provide you with such a positive sales experience. Please let us know if you need anything else.