Toyota of Bristol

Service (Oil/Filter Change Worst day. Toyota of Bristol, TN, July 05,2017 10:00 am to 4:30 pm Service writer said on vehicle inspection both front brake calipers were Worst day. Toyota of Bristol, TN, July 05,2017 10:00 am to 4:30 pm Service writer said on vehicle inspection both front brake calipers were stuck and the calipers should be replaced. The engine belt was cracked and needed to be replaced. The back window wiper was torn and should be replaced. A rear park light was out and should be replaced. I said OK Going on 7 hours later we got the vehicle back. To make it so bad my wife and I would periodically check (about every 15 minutes) on the progress of the work. More times than not no was working on the vehicle nor was anyone around the vehicle. Probable more than an hour of no work. Labor cost was $546.27. Took the vehicle out on the street and attempted to stop at a traffic light. The steering wheel shook so much I could hardly hold on the wheel. I kept pumping the brakes and the vibration quit. More

New 4 Runner purchase Everyone was so helpful and worked with my wife and I to finalize the deal. We got a great price on our new 4 Runner. Our salesman, Jody Deskins, wa Everyone was so helpful and worked with my wife and I to finalize the deal. We got a great price on our new 4 Runner. Our salesman, Jody Deskins, was very knowledgeable and made our experience enjoyable. He continues to work with us on getting us service after the sale. More

AWESOME!! The team we worked with were fantastic. Everyone made our corolla trade-in and tacoma purchase so smooth and painless. Everything from the trade-in ap The team we worked with were fantastic. Everyone made our corolla trade-in and tacoma purchase so smooth and painless. Everything from the trade-in appraisal, the test drive, to the paperwork was better than expected. There was zero pressure to buy, all of our questions were answered, and not only was everyone amazingly professional, they made the atmosphere so comfortable and friendly. When I finally get around to trading in my ford, I'm definitely coming to Toyota of Bristol. More

Great Help Selecting Our New Car The 2015 Hybrid Camry XLE we came back to buy had been sold "3 or 4 minutes" before we arrived! We were crestfallen, but had help from several Toyota The 2015 Hybrid Camry XLE we came back to buy had been sold "3 or 4 minutes" before we arrived! We were crestfallen, but had help from several Toyota personnel, and finally decided to order a 2017 Hybrid Camry XLE like the 2015. We had the help of Andrew Glover, Charlton Tiller, Chris McConnell (who ran his legs off trying to find us an alternative when we discovered "our" car had JUST been sold), Randy Rhea (who tried to make us feel better), Glenda Plaster, Corey Myers, and today Amber Epperson who gave us a complete education on the differences between driving a Camry hybrid versus the Camry we'd been driving for years. We appreciated their interest in our situation, their concern for helping us find a vehicle that all the features we wanted, and their determination to find that car for us. There wasn't one available according to the internet, but they ordered one from Georgetown. It took nearly 4 hours from start to finish, but when we left, we knew our car would arrive in Bristol in two days. We have had Toyota vehicles (usually two at a time) since the late 1960's, and have had NO mechanical difficulties with any of them. We usually drive them for 10 -15 years before even thinking of replacing them. We have not traded the last two, but have given them to our grandchildren. My 2007 Camry XLE with 72,414 miles, is going to my granddaughter who is entering the Medical College of Virginia at Virginia Commonwealth University in Richmond this August. She needs a reliable car, and I need one with a backup camera! Today we solved both our problems, thanks to the kind folks at Toyota of Bristol! More

wonderful and dedicated staff! so glad I returned to Toyota of Bristol. started my experience with Jonathon and just got better after him with Corey Ross and Aaron Hightower. T so glad I returned to Toyota of Bristol. started my experience with Jonathon and just got better after him with Corey Ross and Aaron Hightower. They were all dedicated to getting me what I wanted - right down to the color!! I felt they really cared about me, but even more I trust them to do right! Definately will return when time for next one! Ended the day talking with Amber Epperson. Now I know who to bug with Questions I may have! More

Excellent experience!! We went to Toyota of Bristol on recommendation from a friend that has bought multiple cars from Jody Deskins. We talked to him on the phone and he go We went to Toyota of Bristol on recommendation from a friend that has bought multiple cars from Jody Deskins. We talked to him on the phone and he got back to us when he had the Highlander we wanted. We made the trip from Johnson City to talk to him. He worked out the deal we needed and had the car ready to go when we arrived. He took care of every concern/desire we had and did so with an excellent attitude!! We would drive back to Bristol just to buy our next car from Jody. More

Great Place for your next vehicle My boyfriend and I have purchased our last few new vehicles at Toyota of Bristol. We stay with them for reasons of their large selection on their lot, My boyfriend and I have purchased our last few new vehicles at Toyota of Bristol. We stay with them for reasons of their large selection on their lot,,no pushy salesman but they have great friendly staff of sales and service staff. We want to thank our salesman Andrew Glover for helping us to find our new vehicle he was very friendly and I will say he very helpful. Also we want to Thank Amber Epperson for her help in showing us all the interior gadgets, its nice to know all of those things Also we want to give thanks to Ron Walsh who has helped us in our past buys of Toyota"s.. Finally I want to thank the people in the service area, especially Jeff Brooks who helped us recently in choosing our extending service plan. In buying your next vehicle go to Toyota of Bristol first before buying anywhere else. They have a wide selection of vehicles, friendly staff who is there to help in any way they possibly can. You"ll be glad you did. More

Love love love my new 4runner My car buying experience was exceptional. The whole staff was friendly and eager to help. Andrew was knowledgeable about all of the vehicles and worke My car buying experience was exceptional. The whole staff was friendly and eager to help. Andrew was knowledgeable about all of the vehicles and worked hard to get us a good deal. Glenda was quick with the paperwork and made it less "painful". I definitely recommend Toyota of Bristol. More

Excellent Experience We came to test drive (with no intentions of buying) a Toyota Highlander. We've had two 4Runners and I wanted something different. Needless to say, af We came to test drive (with no intentions of buying) a Toyota Highlander. We've had two 4Runners and I wanted something different. Needless to say, after 1/4 mile down the road, I loved it! Toyota of Bristol worked hard to get us the deal we needed and we left there that day with a new Highlander. Andrew was great to work with and I would recommend him to others as well. More